eView for Specialty License Plate Design

Please review and distribute as appropriate.

The Texas Department of Motor Vehicles is previewing one new license plate, Eastern Star.  We offer you the opportunity to provide input on this new design.

Please visit us at the following link to provide your comments no later than 5:00 p.m., March 6, 2017.

http://www.txdmv.gov/motorists/license-plates/eview

The department will review and consider all input received.

Thank you,

Jeremiah Kuntz, Director
Vehicle Titles and Registration Division
Texas Department of Motor Vehicles

If you have any comments or suggestions concerning this VTR communication process, please contact your local TxDMV Regional Service Center.

 

Source: Tax Assessor-Collectors
eView for Specialty License Plate Design

Posted in Tax Assessor-Collectors | Leave a comment

Salvage Motor Vehicle Dealer Seminar in Abilene, Texas

Salvage Motor Vehicle Dealers and Industry:

We are pleased to announce our Salvage Dealer Training Update on March 15th, 2017, in Abilene, Texas.  This presentation will be a specific overview of the rules and regulations surrounding the salvage motor vehicle dealer industry.

The information provided will be specific to the individual operating as a salvage dealer and the related policies and procedures used by our agency.

David George, Chief Investigator for the Enforcement Division, will provide valuable information on salvage dealer operations and requirements.

We are excited to have you join us, to learn and discuss issues that concern you and your business.

Thank you;

Joel Curry, Special Projects Coordinator

Enforcement Division Texas Department of Motor Vehicles

JC

Attachment

 

 

 

 

Source: Dealers and Manufacturers
Salvage Motor Vehicle Dealer Seminar in Abilene, Texas

Posted in Dealers and Manufacturers | Leave a comment

Dealer Training Seminar in Abilene, Texas

Motor Vehicle Dealers and Industry:

We are pleased to announce our Dealer Training Seminar on March 16th, 2017, in Abilene, Texas. This presentation will be a broad overview of the rules and regulations surrounding the motor vehicle dealer industry.

Representatives from our Enforcement and VTR divisions will provide valuable information on dealer operations and titling requirements. We will also have a representative from the Texas Office of Consumer Credit Commissioner who will provide instruction on financing options for dealers. This information is beneficial for any parties interested in becoming a dealer as well as the seasoned independent and franchise dealers seeking new information affecting the regulations associated with the motor vehicle dealer industry.

We are excited to have you join us, to learn and discuss issues that concern you and your business.

Thank you;

Joel Curry, Special Projects Coordinator

Enforcement Division Texas Department of Motor Vehicles

JC

Attachment

 

 

 

Source: Dealers and Manufacturers
Dealer Training Seminar in Abilene, Texas

Posted in Dealers and Manufacturers | Leave a comment

January 2017 Motor Vehicle Registration Manual Update

Please review and distribute as appropriate.

The latest update to the Motor Vehicle Registration Manual (attached) is now available via Registration and Title System (RTS) workstations and at www.txdmv.gov.

We welcome your feedback and encourage you to email any comments or suggestions to
VTR_Title_Reg-Manual-Update@txdmv.gov (please note the underscores between VTR and Title and Title and Reg).

Updates for this release are marked with red change bars in the left margin.

The following are brief summaries of some of the chapters updated in the January 2017 revision.

Chapter 2 – Commercial Vehicles
Section 2.3, “Truck-Tractor or Semitrailer Token Fees,” was updated to include changes to Combination License Plates. With RTS Release 8.8.0, Combination plates are no longer manufactured with the month and year of expiration on the plate; instead, a windshield sticker is issued. The month of expiration is staggered for 12 months based on the date of application or renewal.

Chapter 3 – Disabled Persons
Section 3.12, “Placard Database,” was updated to remove reference to the county’s retention of the Application for Persons with Disabilities Parking Placard and/or License Plate (Form VTR-214). This was removed due to the Texas State Library and Archives Commission’s retention schedule for disabled applications.

Chapter 13 – Offenses and Penalties
Section 13.2, “Improperly Registered Vehicles,” was updated to include temporary permits may not be issued to vehicles that have been apprehended.

Thank you,

Jeremiah Kuntz, Director
Vehicle Titles and Registration Division
Texas Department of Motor Vehicles

JK:TT:KJ

Attachment

If you have any comments or suggestions concerning this VTR communication process, please contact your local TxDMV Regional Service Center.

 

 

Source: Dealers and Manufacturers
January 2017 Motor Vehicle Registration Manual Update

Posted in Dealers and Manufacturers | Leave a comment

January 2017 Motor Vehicle Title Manual Update

Please review and distribute as appropriate.

The latest update to the Motor Vehicle Title Manual (attached) is now available via Registration and Title System workstations and at www.txdmv.gov.

We welcome your feedback and encourage you to email any comments or suggestions to VTR_Title_Reg-Manual-Update@txdmv.gov (please note the underscores between VTR and Title and Title and Reg).

Updates for this release are marked with red change bars in the left margin.

Additionally, the following are brief summaries of the chapters updated in the January 2017 revision.

Chapter 2 – Administration and Transaction Handling Procedures
Section 2.1, “Department Administration,” was updated to clarify acceptable circumstances to release public information in accordance with Transportation Code, Chapter 730.

Chapter 5 – Certificate of Title Requirements
Section 5.4, “Motor Vehicle Title Required,” was updated to provide a list of vehicles not eligible for Texas title in accordance with Texas statute and Texas Administrative Code.

Chapter 14 – Certificate of Title Requirements
Section 14.13, “Off-Highway Use Vehicles,” was updated to reflect the elimination of the Recreational Off-Highway or All-Terrain Vehicle Used for Farming or Lawn Care (Form VTR-329) and the Recreational Off-Highway Vehicle Statement of Ownership (Form VTR-330) as detailed in Registration and Title Bulletin #011-16. 

Chapter 17 – Rights of Survivorship
Various sections were updated to provide clarification that the Rights of Survivorship Ownership Agreement for a Motor Vehicle (Form VTR-122) does not require notarization.

Chapter 25 – Motor Vehicle Dealers
Section 25.1, “Definitions and General Information,” was updated to remove information indicating licensed Texas dealers are exempt from filing title application paperwork for a purchaser that is an exempt government agency. This exemption is not granted in Texas statute or the Texas Administrative Code.

Thank you,

Jeremiah Kuntz, Director
Vehicle Titles and Registration Division
Texas Department of Motor Vehicles

JK:TT:EG

Attachment

If you have any comments or suggestions concerning this VTR communication process, please contact your local TxDMV Regional Service Center.

 

 

Source: Dealers and Manufacturers
January 2017 Motor Vehicle Title Manual Update

Posted in Dealers and Manufacturers | Leave a comment

Chapter 215, Motor Vehicle Distribution – Adopted Amendments

Adopted Chapter 215, Motor Vehicle Distribution

Please review and distribute as appropriate.

The Texas Department of Motor Vehicles (TxDMV) published in the February 10, 2017 issues of the Texas Register adopted rule review and adopted changes to the Texas Administrative Code, which affect Chapter 215, Motor Vehicle Distribution.  The adopted Texas Register language is attached and it is also available on the Office of the Secretary of State’s website at http://www.sos.state.tx.us/texreg/pdf/backview/0210/index.shtml.

The web link is subject to change as the Texas Register is a weekly publication.  Previous versions of the Texas Register are available at http://www.sos.state.tx.us/texreg/index.shtml.

These adopted changes became effective February 13, 2017 and the changes are included in the Texas Administrative Code at http://texreg.sos.state.tx.us/public/readtac$ext.ViewTAC?tac_view=3&ti=43&pt=10.

 

Thank you,

David D. Duncan

General Counsel

 

Attachments

 

 

 

Source: Dealers and Manufacturers
Chapter 215, Motor Vehicle Distribution – Adopted Amendments

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TxDMV Holiday Hours – Presidents' Day

In observance of Presidents’ Day, the Texas Department of Motor Vehicles (TxDMV) will be closed on Monday, Feb. 20, with the exception of the Motor Carrier Oversize/Overweight Permits Section which will be open during its normal business hours, 7 a.m. to 5 p.m.

Vehicle title and registration services: Most vehicle title and registration services are provided by your county tax office. County tax office hours may vary. Registration renewal is available online 24/7 at www.TxDMV.gov.

Oversize/Overweight permits: Motor Carrier Oversize/Overweight permits can be ordered online 24/7 through the Texas Permitting and Routing Optimization System (TxPROS) at www.TxDMV.gov.

 

 

Source: Motor Carriers
TxDMV Holiday Hours – Presidents' Day

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Urgent Alert for Filing License Applications

Urgent Alert for Filing License Applications

The Texas Department of Motor Vehicles (TxDMV) is preparing to release the new eLICENSING system, a self-service hub that will allow motor vehicle industry licenses to apply for, renew, and amend licenses online. Licensees will also be able to check the status of their applications and submit payment through eLICENSING.

In order to prepare for this release, the licensing payment system will be shut down beginning February 17, 2017. TxDMV and/or the Comptroller will not be able to accept payment between February 17, 2017 and the launch of eLICENSING in early March.

All individuals filing license applications should ensure that the application is received by TxDMV by close of business Thursday, February 16, 2017. Applications can be faxed to 512-465-4190 and must include a completed Payment by Credit Card form. Applications received after this date will be returned and the applicant will need to reapply using the eLICENSING system once it is released.

We understand that this may be an inconvenience, but are excited to move closer to offering this first of its kind system to Texas motor vehicle and salvage dealers as well as other industry licensees. 

Sincerely,

Daniel Avitia, Director

Motor Vehicle Division

Texas Department of Motor Vehicles

Source: Dealers and Manufacturers
Urgent Alert for Filing License Applications

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RTS Hot Fixes Related to Centralized Fulfillment and Combination Registration/Renewal

Please review and distribute as appropriate.

Several programming changes to the Registration and Title System (RTS) will be available on Monday, February 13, 2017, to provide added benefit in the processing of Internet Vehicle Title and Registration Service (IVTRS) renewals and Combination vehicle renewals.

Based on feedback from several counties on the new IVTRS centralized fulfillment process, additional reasons for declined renewal transactions will be available in RTS.  The updated list will display the following reasons for a declined renewal:

• Address
• Insurance
• County of Residence
• Scofflaw (county database)
• Other

Additionally, your feedback was received regarding visibility of customer address information for IVTRS renewals.  Specific read-only details will be available for online renewals reviewed in RTS, including the customer’s full address information, email, and phone number.

Finally, below is an update regarding Combination vehicles and the importance of issuing a non-embossed multi-year plate for all registrations and renewals expiring 2018 as part of the transition from annual to staggered registration.

NOTE:  The information below rescinds a communication distributed Tuesday, February 7, 2017, with the subject line “Combination plates issuance and reallocation.”

Effective immediately, a windshield sticker and a multi-year Combination plate should be issued for all Combination transactions.

For any questions, please contact the Service Desk or your Regional Service Center.

If you would like to speak to a Service Desk representative, please call (512) 465-4010 or toll free at 1-877-933-2020, option one (1). The Service Desk is available from 7:00 a.m. to 5:30 p.m., CDT, Monday through Friday.

Thank you,

Jeremiah Kuntz, Director
Vehicle Titles and Registration Division
Texas Department of Motor Vehicles

If you have any comments or suggestions concerning this VTR communication process, please contact your local TxDMV Regional Service Center.

 

Source: Tax Assessor-Collectors
RTS Hot Fixes Related to Centralized Fulfillment and Combination Registration/Renewal

Posted in Tax Assessor-Collectors | Leave a comment

Additional eLICENSING Training Webinars

 

      

On February 3, 2016, the Texas Department of Motor Vehicles announced that we will be hosting informational webinars for motor vehicle and salvage licensees to learn more about the new eLICENSING system. Due to significant demand, we are adding two additional eLICENSING training webinars sessions (see attached).

If you have not already done so, please consider signing up for one of our webinars.

Sincerely,

Daniel Avitia, Director

Motor Vehicle Division

Texas Department of Motor Vehicles

 

Source: Dealers and Manufacturers
Additional eLICENSING Training Webinars

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Combination plates issuance and reallocation

Good afternoon,

 

After the RTS 8.8.0 Release, the month and year of registration expiration will no longer be embossed on Combination license plates when manufactured.

 

In an effort to clarify when to issue 2017 embossed vs. the new multi-year Combination license plates, please review the following scenarios below:

  • 2017 embossed Combination license plates are issued for replacement plates and/or sticker transactions (March 2017 expiration)
  • New non-embossed multi-year Combination license plates are issued for title transactions with a transaction date on or after January 1, 2017 and registration renewals  

Also, please note that 2017 embossed Combination license plates are not able to be reallocated in RTS Point of Sale. To reallocate 2017 embossed Combination license plates, please contact the Service Desk.

 

If you would like to speak to a Service Desk representative, please call us at 512-465-4010 or toll free at 1-877-933-2020, option one (1). The Service Desk is available from 7:00 AM to 5:30 PM CDT, Monday through Friday. You may also send email to: ServiceDesk@TxDMV.gov

 

Best regards,

 

TxDMV Service Desk

Department of Motor Vehicles

IT Services Division

3800 Jackson Ave

Austin, TX 78731

(512) 465-4010

(877) 933-2020

ServiceDesk@TxDMV.gov

 

Source: Tax Assessor-Collectors
Combination plates issuance and reallocation

Posted in Tax Assessor-Collectors | Leave a comment

eLICENSING Training Webinars

 

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eLICENSING logo

Save the Date!

     Texas DMV

TxDMV is making eLICENSING, an online self-service hub, available to motor vehicle and salvage licensees very soon. TxDMV will use this online system exclusively to receive and process all license applications, amendments, and renewals.

Join us for an informational webinar to learn more about the new eLICENSING system and how easy it will be to renew your license, make an amendment, or even submit an application for a new license.

eLICENSING System Benefits:

  • Provides 24-hour access to licensing information
  • Eliminates paper processing and associated time delays
  • Guides you through the application process to support faster approvals
  • Allows you to submit license renewals/new applications and payments online
  • Lets you upload the documents you previously had to mail into TxDMV
  • Enables you to track the progress of a submitted applications

Informational Webinar Schedule
for Motor Vehicle and Salvage Licensees

Date:

Time:

Registration Link:

Tuesday,

February 21

2:00 pm – 3:00 pm

https://attendee.gotowebinar.com/register/6857914986835431937

Wednesday,

February 22

10:00 am – 11:00 am

https://attendee.gotowebinar.com/register/8975220339187872001 

Thursday,

February 23

2:00 pm – 3:00 pm

https://attendee.gotowebinar.com/register/4734728346786039041 

Can’t make one of these webinars?

You can view a recording of one of these webinar sessions on the Dealer information website at (http://www.txdmv.gov/dealers).

 

  

 

Source: Dealers and Manufacturers
eLICENSING Training Webinars

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TxPROS Back Online after Emergency Maintenance

TxPROS is back online after a brief outage this morning for emergency maintenance. If you experienced trouble accessing the system, please try again. We apologize for any inconvenience. For questions, please contact the Oversize/Overweight Permits Office at 1-800-299-1700.

 

Source: Motor Carriers
TxPROS Back Online after Emergency Maintenance

Posted in Motor Carriers | Leave a comment

43 TAC Chapters 206 and 221, Proposal

Proposed TAC, Chapter 206, §206.131 and Chapter 221, §§221.16, 221.53, and 221.73

Please review and distribute as appropriate.

The Texas Department of Motor Vehicles (TxDMV) has published in the Texas Register proposed changes to the Texas Administrative Code, which affect Chapter 206, §206.131, and Chapter 221, §§221.16, 221.53, and 221.73. These proposed changes are posted for public comment until 5:00 p.m. on February 27, 2017.  The proposed language is attached and it is also available on the Office of the Secretary of State’s website at http://www.sos.state.tx.us/texreg/pdf/currview/index.shtml.
 

The web link is subject to change as the Texas Register is a weekly publication.  Previous versions of the Texas Register are available at http://www.sos.state.tx.us/texreg/pdf/backview/index.shtml

We expect to present the proposed changes and any received written comments to the TxDMV board at an upcoming board meeting.  The meeting agenda with this item will be posted on the TxDMV website at http://www.txdmv.gov/about-us/txdmv-board-meetings.

Thank you,

David D. Duncan
General Counsel

Attachments

 

 

Source: Dealers and Manufacturers
43 TAC Chapters 206 and 221, Proposal

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43 TAC Chapter 218, Adoption

Adopted Chapter 218, Motor Carriers

Please review and distribute as appropriate.

The Texas Department of Motor Vehicles (TxDMV) has published in the Texas Register adopted changes to the Texas Administrative Code, which affect Chapter 218, §§218.2, 218.13, 218.31, 218.32, 218.52, 218.53, 218.56, 218.59, 218.60, and 218.61.  The adopted Texas Register language is attached and it is also available on the Office of the Secretary of State’s website at http://www.sos.state.tx.us/texreg/pdf/currview/index.shtml.

The web link is subject to change as the Texas Register is a weekly publication.  Previous versions of the Texas Register are available at http://www.sos.state.tx.us/texreg/pdf/backview/index.shtml

These adopted changes are effective on February 1, 2017 and the changes will be included in the Texas Administrative Code at http://texreg.sos.state.tx.us/public/readtac$ext.viewtac.
 

Thank you,

David D. Duncan
General Counsel

Attachment

 

Source: Dealers and Manufacturers
43 TAC Chapter 218, Adoption

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Dealer Training Seminar in Waco, Texas

Motor Vehicle Dealers and Industry:

We are pleased to announce our Dealer Training Seminar on February 16th, 2017, in Waco, Texas. This presentation will be a broad overview of the rules and regulations surrounding the motor vehicle dealer industry.

Representatives from our Enforcement and VTR divisions will provide valuable information on dealer operations and titling requirements. We will also have a representative from the Texas Office of Consumer Credit Commissioner who will provide instruction on financing options for dealers. This information is beneficial for any parties interested in becoming a dealer as well as the seasoned independent and franchise dealers seeking new information affecting the regulations associated with the motor vehicle dealer industry.

We are excited to have you join us, to learn and discuss issues that concern you and your business.

Thank you;

Joel Curry, Special Projects Coordinator

Enforcement Division Texas Department of Motor Vehicles

JC

Attachment

 

Source: Dealers and Manufacturers
Dealer Training Seminar in Waco, Texas

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Salvage Motor Vehicle Dealer Seminar in Waco, Texas

Salvage Motor Vehicle Dealers and Industry:

We are pleased to announce our Salvage Dealer Training Update on February 15th, 2017, in Waco, Texas.  This presentation will be a specific overview of the rules and regulations surrounding the salvage motor vehicle dealer industry.

The information provided will be specific to the individual operating as a salvage dealer and the related policies and procedures used by our agency.

David George, Chief Investigator for the Enforcement Division, will provide valuable information on salvage dealer operations and requirements.

We are excited to have you join us, to learn and discuss issues that concern you and your business.

Thank you;

Joel Curry, Special Projects Coordinator

Enforcement Division Texas Department of Motor Vehicles

JC

Attachment

 

 

 

Source: Dealers and Manufacturers
Salvage Motor Vehicle Dealer Seminar in Waco, Texas

Posted in Dealers and Manufacturers | Leave a comment

INITIAL NOTIFICATION: eTAG system performance issue (1/27/2017 @ 6:20 AM CDT)

Good evening,

 

The eTAG system is currently experiencing a performance issue which may prevent a limited number of users from logging in.  Support staff are working to identify and resolve the issue.  An update will be sent by 8:00 PM CDT. 

 

The state wide ticket number for this issue is: 105471

 

As a reminder, if you are unable to print buyer’s tags, you should use your pre-printed Internet Down buyer’s tags. As you know, every dealer is now allowed a minimum of 30 Internet Down tags.  If you have less than 30 printed, print your full allocation now so you are prepared when the eTags system is unavailable.  Please remember that after using an Internet Down tag, you must enter the information for that tag into eTags as soon as the system is accessible.  Doing this, will ensure you always have the full allocation of unused Internet Down tags available when you need them. Also remember that unused Internet Down tags are valid for one year from the date they are printed.

 

If you would like to speak to a Service Desk representative, please call us at 512-465-4010 or toll free at 1-877-933-2020, option one (1). The Service Desk is available from 7:00 a.m. to 5:30 p.m. (Central Time), Monday through Friday. You may also send email to: ServiceDesk@TxDMV.gov

 

We apologize for the inconvenience and any impact on you or your customers.

 

Best regards,

 

TxDMV Service Desk

Department of Motor Vehicles

IT Services Division

3800 Jackson Ave Austin, TX 78731

(512) 465-4010

(877) 933-2020

ServiceDesk@TxDMV.gov

 

 

Source: Dealers and Manufacturers
INITIAL NOTIFICATION: eTAG system performance issue (1/27/2017 @ 6:20 AM CDT)

Posted in Dealers and Manufacturers | Leave a comment

Interstate Highway 14 Designation (Revised)

Correction: The previous message implied that portable buildings in excess of 16 feet in width would be routed on Interstate 14. Portable buildings exceeding 16 feet in width are not allowed on the main lanes of Interstate 14.

On Thursday, January 26, 2017, the Texas Transportation Commission designated a 25-mile segment of the state highway system as Interstate 14, concurrent with US190 from the eastern junction of US190 and East Business US190 in Copperas Cove to IH35 in Belton. (See map below.)

The designation of this segment of US190 as IH14 affects the following permit types that are not valid on the main lanes of the Interstate Highway System:

  • Ready-Mixed Concrete Truck Permits
  • Over Axle/Over Gross Weight Tolerance Permits

In addition, carriers moving under the provisions of a single-trip routed permit (excluding manufactured housing) will not be routed on the main lanes of this segment when the width of the vehicle or load exceeds 16 feet. Further, a surety bond does not authorize the operator to transport solid waste or recyclable materials on IH14 in excess of the weights allowed without a surety bond. 

Continuous frontage roads are present on this 25-mile segment from West Business 190 in Killeen to IH35 in Belton. Frontage roads are not continuous between Killeen and Copperas Cove.

 IH14 Map v3

Source: Motor Carriers
Interstate Highway 14 Designation (Revised)

Posted in Motor Carriers | Leave a comment

Interstate Highway 14 Designation

On Thursday, January 26, 2017, the Texas Transportation Commission designated a 25-mile segment of the state highway system as Interstate 14, concurrent with US190 from the eastern junction of US190 and East Business US190 in Copperas Cove to IH35 in Belton. (See map below.)

The designation of this segment of US190 as IH14 affects the following permit types that are not valid on the main lanes of the Interstate Highway System:

  • Ready-Mixed Concrete Truck Permits
  • Over Axle/Over Gross Weight Tolerance Permits

In addition, carriers moving under the provisions of a single-trip routed permit (excluding manufactured housing and portable buildings) will not be routed on the main lanes of this segment when the width of the vehicle or load exceeds 16 feet. Further, a surety bond does not authorize the operator to transport solid waste or recyclable materials on IH14 in excess of the weights allowed without a surety bond. 

Continuous frontage roads are present on this 25-mile segment from West Business 190 in Killeen to IH35 in Belton. Frontage roads are not continuous between Killeen and Copperas Cove.

 IH14 Map v3

Source: Motor Carriers
Interstate Highway 14 Designation

Posted in Motor Carriers | Leave a comment

County Equipment Refresh Project Update

 

Good afternoon,

 

As the County Equipment Refresh project nears the halfway point, we would like to provide you an update on our progress thus far. As of January 24, 2017, 241 county offices have received new RTS workstations and printers. By late February, we will be approximately 50% complete with the scheduled roll-out. We are happy to report that the project is currently ahead of schedule and appreciate the cooperation of the county offices.

 

We also want to thank the completed sites for the feedback we have received. Completed offices consistently praised the speed and efficiency of the process, as well as the professional and courteous demeanor of the on-site support staff.

 

Moving forward with the second half of the project, we would like provide you with some tips and lessons learned with the workstation and printer deployments already completed.

  • If your scheduled equipment refresh date is not convenient, you can request to be rescheduled by contacting your RSC Manager.  
  • The shipper of the equipment is responsible for unloading the new equipment scheduled for installation and loading the old equipment for return to TxDMV. If the shipper does not unload/load the equipment, TxDMV requests that the county deny the shipment and contact their Regional Service Center (RSC) Manager.
  • All project related shipping costs are paid by TxDMV. If your county inadvertently receives an invoice for shipping the equipment, please contact Chris Sturm at chris.sturm@txdmv.gov and copy your RSC Manager on the email. We will work to quickly resolve the issue. 
  • After the new equipment has been installed, individuals who have a Cognos account will need to use their Cognos password to login to the new RTS workstations.  
  • TxDMV will conduct follow up calls after each office receives the new equipment to gather feedback.
  • If you experience any issues with any of the new equipment within the first 30 days after installation, please contact your RSC Manager to report the issue and TxDMV will schedule a technician to return to your site. Any issues that occur more than 30 days after installation should be reported to the TxDMV Service Desk. 

If you have any additional questions or concerns, please contact your Regional Service Center Manager.

 

Best regards,

 

TxDMV Service Desk

Department of Motor Vehicles

IT Services Division

3800 Jackson Ave

Austin, TX 78731

(512) 465-4010

(877) 933-2020

ServiceDesk@TxDMV.gov

 

 

Source: Tax Assessor-Collectors
County Equipment Refresh Project Update

Posted in Tax Assessor-Collectors | Leave a comment

TxPROS Security Settings Update Postponed

The TxDMV has postponed a security update to the Texas Permitting and Routing Optimization System (TxPROS) that had been scheduled for Jan. 15, 2017. You will be notified when the update is rescheduled.

Source: Motor Carriers
TxPROS Security Settings Update Postponed

Posted in Motor Carriers | Leave a comment

2017 Gregorian and Application Manager Dates

Please review and distribute as appropriate.

Attached are two files providing a calendar and table listing format of the Gregorian and Application Manager (AM) dates for calendar year 2017.

The AM date is part of the transaction identification number that prints on receipts and certain reports.  This information is helpful when reviewing reports that list transactions only by their AM dates and not Gregorian dates.  The following example denotes the position of the AM date:

Transaction number:  01534942764163051

The underlined and bolded five-digit number is the AM date.  It occupies the position of digits 7 through 11 in a transaction number.  The number can be found on the Gregorian calendar under the day of the particular month.  For example, the number 42764 is listed under “January” and under “31;” therefore, the Gregorian date for this transaction would be January 31, 2017.

If you need additional information, please contact your local Texas Department of Motor Vehicles Regional Service Center.

Thank you,

Jeremiah Kuntz, Director
Vehicle Titles and Registration Division
Texas Department of Motor Vehicles

JK:TT:KK

Attachments

If you have any comments or suggestions concerning this VTR communication process, please contact your local TxDMV Regional Service Center.

 

 

Source: Tax Assessor-Collectors
2017 Gregorian and Application Manager Dates

Posted in Tax Assessor-Collectors | Leave a comment

TxDMV Holiday Hours – MLK Jr. Day

In observance of Martin Luther King Jr. Day, the Texas Department of Motor Vehicles (TxDMV) will be closed on Monday, Jan. 16, with the exception of the Motor Carrier Oversize/Overweight Permits Section which will be open during its normal business hours, 7 a.m. to 5 p.m.

Vehicle title and registration services: Most vehicle title and registration services are provided by your county tax office. County tax office hours may vary. Registration renewal is available online 24/7 at www.TxDMV.gov.

Oversize/Overweight permits: Motor Carrier Oversize/Overweight permits can be ordered online 24/7 through the Texas Permitting and Routing Optimization System (TxPROS) at www.TxDMV.gov.

 

 

Source: Motor Carriers
TxDMV Holiday Hours – MLK Jr. Day

Posted in Motor Carriers | Leave a comment

RESOLVED: NMVTIS Inquiry Report data is available (01/11/2017)

Good morning,

 

NMVTIS data from January 5, 2017, and January 9, 2017, is now available on the NMVTIS Inquiry Report.  Please run the NMVTIS Inquiry Report in Cognos using January 10, 2017 as the start and end date to capture all errors that were missing from January 5, 2017, and January 9, 2017.  Please note that the trans ID with AM date 42738 is for all Thursday, January 5, 2017, transactions and the AM date 42742 is for all Monday, January 9, 2017, transactions. If you experience new issues with the NMVTIS Inquiry Report, please contact the Service Desk.

 

The statewide ticket for this issue is: 101334

 

If you would like to speak to a Service Desk representative, please call us at 512-465-4010 or toll free at 1-877-933-2020, option one (1). The Service Desk is available from 7:00 AM to 5:30 PM CDT, Monday through Friday. You may also send email to: ServiceDesk@TxDMV.gov

 

We apologize for the inconvenience and any impact on you or your customers.

 

Best regards,

 

TxDMV Service Desk

Department of Motor Vehicles

IT Services Division

3800 Jackson Ave

Austin, TX 78731

(512) 465-4010

(877) 933-2020

ServiceDesk@TxDMV.gov

 

Source: Tax Assessor-Collectors
RESOLVED: NMVTIS Inquiry Report data is available (01/11/2017)

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