NMVTIS Inquiry Report 8/15/2016 data is available

Good afternoon,

 

All titles processed Monday, August 15, 2016, have been through the NMVTIS VIN verification process and were approved to be released/printed.  All data was available by Wednesday, August 24, 2016.  If you are still holding onto documentation, please resume sending to OpenText or to TxDMV per normal process.  If you experience new issues with the NMVTIS Inquiry Report, please contact the Service Desk.

         

The statewide ticket for this issue is: 89486

  

If you would like to speak to a Service Desk Representative, please call us at 512-465-4010 or toll free at 1-877-933-2020, option one (1). The Service Desk is available from 7:00 a.m. to 5:30 p.m. (Central Time), Monday through Friday. You may also send email to: ServiceDesk@TxDMV.gov

 

We apologize for the inconvenience and any impact on you or your customers.

 

Best regards,

 

TxDMV Service Desk

Department of Motor Vehicles

IT Services Division

3800 Jackson Ave

Austin, TX 78731

(512) 465-4010

(877) 933-2020

ServiceDesk@TxDMV.gov

 

Comments Off on NMVTIS Inquiry Report 8/15/2016 data is available

RTS Update 8/12/2016 (Release Notes)

Good afternoon,

 

On the weekend of August 27, the Texas Department of Motor Vehicles (TxDMV) will update the Registration and Title System (RTS) with Release 8.6, which includes the following enhancements and issue resolutions. 

  • The system will deny vehicle transactions where the sole owner is in child support arrears as determined by the Office of the Attorney General (OAG): Motor vehicle records of individuals whose child support payments are in arrears will be marked with a DELINQUENT CHILD SUPPORT indicator. When a vehicle record contains the DELINQUENT CHILD SUPPORT indicator, a popup message will display on the RTS Point of Sale screen indicating the customer should “Call the Office of the Attorney General at 1-866-646-5611 to make child support payment arrangements.” A registration transaction cannot be processed until the DELINQUENT CHILD SUPPORT indicator is removed.

The Vehicle Registration Renewal Notices will have the DELINQUENT CHILD SUPPORT remark printed on the front of the notice. Additionally, information about the OAG child support denial of registration renewal and contact information for the OAG are preprinted on the back of the notice.

 

A complete list of the types of registration transactions that will be stopped if the DELINQUENT CHILD SUPPORT indicator is on a motor vehicle record will be included in the Release Notes for Release 8.6.

  • Vehicle inspection fee calculation amended: Customers renewing registration on vehicles exempt from inspections (such as trailers 4,500 lbs. or less, or those registered as farm trailers) will not be charged the inspection fee even though it may display on their registration renewal notices.
  • Inspection fee collection: Currently, RTS has rules in place to charge only once for a single inspection event. These rules can result in RTS not charging the expected inspection fee when an Electronic Lien Title (ELT) is released or a new title is issued immediately prior to registration issuance or renewal. Programming changes were made to enforce RTS charging the expected inspection fee when an ELT is released or a new title issued.
  • Internet Vehicle Title and Registration Service (IVTRS) payment changed to common checkout: Although this change will not have an impact on counties, the payments made by customers during their Internet transactions will be collected directly by the payment gateway instead of going through the IVTRS system.

Please review the attached release notes for more information on the details of this release.

If you would like to speak to a Service Desk Representative, please call us at 512-465-4010 or toll free at 1-877-933-2020, option one (1). The Service Desk is available from 7:00 a.m. to 5:30 p.m. (Central Time), Monday through Friday. You may also send email to: ServiceDesk@TxDMV.gov

Best regards,

TxDMV Service Desk

Department of Motor Vehicles

IT Services Division

3800 Jackson Ave

Austin, TX 78731

(512) 465-4010

(877) 933-2020

ServiceDesk@TxDMV.gov

Comments Off on RTS Update 8/12/2016 (Release Notes)

RTS Update 8/12/2016 (Release Notes)

Good afternoon,

 

On the weekend of August 27, the Texas Department of Motor Vehicles (TxDMV) will update the Registration and Title System (RTS) with Release 8.6, which includes the following enhancements and issue resolutions. 

  • The system will deny vehicle transactions where the sole owner is in child support arrears as determined by the Office of the Attorney General (OAG): Motor vehicle records of individuals whose child support payments are in arrears will be marked with a DELINQUENT CHILD SUPPORT indicator. When a vehicle record contains the DELINQUENT CHILD SUPPORT indicator, a popup message will display on the RTS Point of Sale screen indicating the customer should “Call the Office of the Attorney General at 1-866-646-5611 to make child support payment arrangements.” A registration transaction cannot be processed until the DELINQUENT CHILD SUPPORT indicator is removed.

The Vehicle Registration Renewal Notices will have the DELINQUENT CHILD SUPPORT remark printed on the front of the notice. Additionally, information about the OAG child support denial of registration renewal and contact information for the OAG are preprinted on the back of the notice.

 

A complete list of the types of registration transactions that will be stopped if the DELINQUENT CHILD SUPPORT indicator is on a motor vehicle record will be included in the Release Notes for Release 8.6.

  • Vehicle inspection fee calculation amended: Customers renewing registration on vehicles exempt from inspections (such as trailers 4,500 lbs. or less, or those registered as farm trailers) will not be charged the inspection fee even though it may display on their registration renewal notices.
  • Inspection fee collection: Currently, RTS has rules in place to charge only once for a single inspection event. These rules can result in RTS not charging the expected inspection fee when an Electronic Lien Title (ELT) is released or a new title is issued immediately prior to registration issuance or renewal. Programming changes were made to enforce RTS charging the expected inspection fee when an ELT is released or a new title issued.
  • Internet Vehicle Title and Registration Service (IVTRS) payment changed to common checkout: Although this change will not have an impact on counties, the payments made by customers during their Internet transactions will be collected directly by the payment gateway instead of going through the IVTRS system.

Please review the attached release notes for more information on the details of this release.

If you would like to speak to a Service Desk Representative, please call us at 512-465-4010 or toll free at 1-877-933-2020, option one (1). The Service Desk is available from 7:00 a.m. to 5:30 p.m. (Central Time), Monday through Friday. You may also send email to: ServiceDesk@TxDMV.gov

Best regards,

TxDMV Service Desk

Department of Motor Vehicles

IT Services Division

3800 Jackson Ave

Austin, TX 78731

(512) 465-4010

(877) 933-2020

ServiceDesk@TxDMV.gov

Comments Off on RTS Update 8/12/2016 (Release Notes)

TxDMV Scheduled Outage Notification (8/27/2016 @ 11 PM CDT – 8/28/2016 @ 9 AM CDT)

Good afternoon,

 

On Saturday, August 27, 2016, through Sunday, August 28, 2016, the Texas Department of Motor Vehicles (TxDMV) will be performing system maintenance that will require a system outage. The duration of the outage is scheduled for up to 6 hours beginning at 11:00 PM CDT (8/27/2016) lasting until 9:00 AM (8/28/2016).

 

Systems Impacted: All systems below will be unavailable and unable to access vehicle information during the scheduled time frames below.

 

TIME FRAME:

8/27/2016 from 11:00 PM CDT to 8/28/2016 1:00 AM CDT, and possible intermittent outages from 5:00 AM CDT to 9:00 AM CDT on 8/28/2016. 

  • IVTRS
  • RTS Online
  • WebSub and webDEALER
  • MyPlates
  • Temp Permits
  • eTags  

TIME FRAME:

8/28/2016 from 5:00 AM to 9:00 AM CDT 

  • DPS (Law Enforcement) TLETS
  • MVI-Net  

Note: A reply to all will be sent when the outage is complete.  Please contact the Service Desk if you experience system issues after the end of the maintenance.

 

If you would like to speak to a Service Desk representative, please call us at 512-465-4010 or toll free at 1-877-933-2020, option one (1).  The Service Desk is available from 7:00 AM to 5:30 PM CDT, Monday through Friday.  You may also send email to: ServiceDesk@TxDMV.gov

 

Best regards,

 

TxDMV Service Desk

Department of Motor Vehicles

IT Services Division

3800 Jackson Ave

Austin, TX 78731

(512) 465-4010

(877) 933-2020

ServiceDesk@TxDMV.gov

 

Posted in Dealers and Manufacturers | Comments Off on TxDMV Scheduled Outage Notification (8/27/2016 @ 11 PM CDT – 8/28/2016 @ 9 AM CDT)

NMVTIS Inquiry Report 8/15/2016 data is available

 

Good afternoon,

 

The NMVTIS data file received from AAMVA for Monday, August 15, 2016, failed to process. Your county was one of 65 counties that did not receive the August 15, 2016, data on last week’s NMVTIS Inquiry Report.  As a result, there are a small number of additional records from last Monday (8/15/2016) on yesterday’s (8/24/2016) NMVTIS Inquiry Reports. Please note that the trans ID with AM date 42595 is for all Monday, August 15, 2016, transactions. 

 

All titles processed Monday, August 15, 2016, have been through the NMVTIS VIN verification process and have been approved to be released/printed.

        

If you experience new issues with the NMVTIS Inquiry Report, please contact the Service Desk. 

 

The statewide ticket for this issue is: 89486

  

If you would like to speak to a Service Desk Representative, please call us at 512-465-4010 or toll free at 1-877-933-2020, option one (1). The Service Desk is available from 7:00 a.m. to 5:30 p.m. (Central Time), Monday through Friday. You may also send email to: ServiceDesk@TxDMV.gov

 

We apologize for the inconvenience and any impact on you or your customers.

 

Best regards,

 

TxDMV Service Desk

Department of Motor Vehicles

IT Services Division

3800 Jackson Ave

Austin, TX 78731

(512) 465-4010

(877) 933-2020

ServiceDesk@TxDMV.gov

 

Comments Off on NMVTIS Inquiry Report 8/15/2016 data is available

NMVTIS Inquiry Report 8/15/2016 data is available

 

Good afternoon,

 

The NMVTIS data file received from AAMVA for Monday, August 15, 2016, failed to process. Your county was one of 65 counties that did not receive the August 15, 2016, data on last week’s NMVTIS Inquiry Report.  As a result, there are a small number of additional records from last Monday (8/15/2016) on yesterday’s (8/24/2016) NMVTIS Inquiry Reports. Please note that the trans ID with AM date 42595 is for all Monday, August 15, 2016, transactions. 

 

All titles processed Monday, August 15, 2016, have been through the NMVTIS VIN verification process and have been approved to be released/printed.

        

If you experience new issues with the NMVTIS Inquiry Report, please contact the Service Desk. 

 

The statewide ticket for this issue is: 89486

  

If you would like to speak to a Service Desk Representative, please call us at 512-465-4010 or toll free at 1-877-933-2020, option one (1). The Service Desk is available from 7:00 a.m. to 5:30 p.m. (Central Time), Monday through Friday. You may also send email to: ServiceDesk@TxDMV.gov

 

We apologize for the inconvenience and any impact on you or your customers.

 

Best regards,

 

TxDMV Service Desk

Department of Motor Vehicles

IT Services Division

3800 Jackson Ave

Austin, TX 78731

(512) 465-4010

(877) 933-2020

ServiceDesk@TxDMV.gov

 

Comments Off on NMVTIS Inquiry Report 8/15/2016 data is available

NMVTIS Inquiry Report 8/15/2016 data is available

 

Good afternoon,

 

The NMVTIS data file received from AAMVA for Monday, August 15, 2016, failed to process. Your county was one of 65 counties that did not receive the August 15, 2016, data on last week’s NMVTIS Inquiry Report.  As a result, there are a small number of additional records from last Monday (8/15/2016) on yesterday’s (8/24/2016) NMVTIS Inquiry Reports. Please note that the trans ID with AM date 42595 is for all Monday, August 15, 2016, transactions. 

 

All titles processed Monday, August 15, 2016, have been through the NMVTIS VIN verification process and have been approved to be released/printed.

        

If you experience new issues with the NMVTIS Inquiry Report, please contact the Service Desk. 

 

The statewide ticket for this issue is: 89486

  

If you would like to speak to a Service Desk Representative, please call us at 512-465-4010 or toll free at 1-877-933-2020, option one (1). The Service Desk is available from 7:00 a.m. to 5:30 p.m. (Central Time), Monday through Friday. You may also send email to: ServiceDesk@TxDMV.gov

 

We apologize for the inconvenience and any impact on you or your customers.

 

Best regards,

 

TxDMV Service Desk

Department of Motor Vehicles

IT Services Division

3800 Jackson Ave

Austin, TX 78731

(512) 465-4010

(877) 933-2020

ServiceDesk@TxDMV.gov

 

Comments Off on NMVTIS Inquiry Report 8/15/2016 data is available

NMVTIS Inquiry Report 8/15/2016 data is available

 

Good afternoon,

 

The NMVTIS data file received from AAMVA for Monday, August 15, 2016, failed to process. Your county was one of 65 counties that did not receive the August 15, 2016, data on last week’s NMVTIS Inquiry Report.  As a result, there are a small number of additional records from last Monday (8/15/2016) on yesterday’s (8/24/2016) NMVTIS Inquiry Reports. Please note that the trans ID with AM date 42595 is for all Monday, August 15, 2016, transactions. 

 

All titles processed Monday, August 15, 2016, have been through the NMVTIS VIN verification process and have been approved to be released/printed.

        

If you experience new issues with the NMVTIS Inquiry Report, please contact the Service Desk. 

 

The statewide ticket for this issue is: 89486

  

If you would like to speak to a Service Desk Representative, please call us at 512-465-4010 or toll free at 1-877-933-2020, option one (1). The Service Desk is available from 7:00 a.m. to 5:30 p.m. (Central Time), Monday through Friday. You may also send email to: ServiceDesk@TxDMV.gov

 

We apologize for the inconvenience and any impact on you or your customers.

 

Best regards,

 

TxDMV Service Desk

Department of Motor Vehicles

IT Services Division

3800 Jackson Ave

Austin, TX 78731

(512) 465-4010

(877) 933-2020

ServiceDesk@TxDMV.gov

 

Comments Off on NMVTIS Inquiry Report 8/15/2016 data is available

NMVTIS Inquiry Report 8/15/2016 data is available

 

Good afternoon,

 

The NMVTIS data file received from AAMVA for Monday, August 15, 2016, failed to process. Your county was one of 65 counties that did not receive the August 15, 2016, data on last week’s NMVTIS Inquiry Report.  As a result, there are a small number of additional records from last Monday (8/15/2016) on yesterday’s (8/24/2016) NMVTIS Inquiry Reports. Please note that the trans ID with AM date 42595 is for all Monday, August 15, 2016, transactions. 

 

All titles processed Monday, August 15, 2016, have been through the NMVTIS VIN verification process and have been approved to be released/printed.

        

If you experience new issues with the NMVTIS Inquiry Report, please contact the Service Desk. 

 

The statewide ticket for this issue is: 89486

  

If you would like to speak to a Service Desk Representative, please call us at 512-465-4010 or toll free at 1-877-933-2020, option one (1). The Service Desk is available from 7:00 a.m. to 5:30 p.m. (Central Time), Monday through Friday. You may also send email to: ServiceDesk@TxDMV.gov

 

We apologize for the inconvenience and any impact on you or your customers.

 

Best regards,

 

TxDMV Service Desk

Department of Motor Vehicles

IT Services Division

3800 Jackson Ave

Austin, TX 78731

(512) 465-4010

(877) 933-2020

ServiceDesk@TxDMV.gov

 

Comments Off on NMVTIS Inquiry Report 8/15/2016 data is available

NMVTIS Inquiry Report 8/15/2016 data is available

 

Good afternoon,

 

The NMVTIS data file received from AAMVA for Monday, August 15, 2016, failed to process. Your county was one of 65 counties that did not receive the August 15, 2016, data on last week’s NMVTIS Inquiry Report.  As a result, there are a small number of additional records from last Monday (8/15/2016) on yesterday’s (8/24/2016) NMVTIS Inquiry Reports. Please note that the trans ID with AM date 42595 is for all Monday, August 15, 2016, transactions. 

 

All titles processed Monday, August 15, 2016, have been through the NMVTIS VIN verification process and have been approved to be released/printed.

        

If you experience new issues with the NMVTIS Inquiry Report, please contact the Service Desk. 

 

The statewide ticket for this issue is: 89486

  

If you would like to speak to a Service Desk Representative, please call us at 512-465-4010 or toll free at 1-877-933-2020, option one (1). The Service Desk is available from 7:00 a.m. to 5:30 p.m. (Central Time), Monday through Friday. You may also send email to: ServiceDesk@TxDMV.gov

 

We apologize for the inconvenience and any impact on you or your customers.

 

Best regards,

 

TxDMV Service Desk

Department of Motor Vehicles

IT Services Division

3800 Jackson Ave

Austin, TX 78731

(512) 465-4010

(877) 933-2020

ServiceDesk@TxDMV.gov

 

Comments Off on NMVTIS Inquiry Report 8/15/2016 data is available

NMVTIS Inquiry Report 8/15/2016 data is available

 

Good afternoon,

 

The NMVTIS data file received from AAMVA for Monday, August 15, 2016, failed to process. Your county was one of 67 counties that did not receive the August 15, 2016, data on last week’s NMVTIS Inquiry Report.  As a result, there are a small number of additional records from last Monday (8/15/2016) on yesterday’s (8/24/2016) NMVTIS Inquiry Reports. Please note that the trans ID with AM date 42595 is for all Monday, August 15, 2016, transactions. 

 

All titles processed Monday, August 15, 2016, have been through the NMVTIS VIN verification process and have been approved to be released/printed.

        

If you experience new issues with the NMVTIS Inquiry Report, please contact the Service Desk. 

 

The statewide ticket for this issue is: 89486

  

If you would like to speak to a Service Desk Representative, please call us at 512-465-4010 or toll free at 1-877-933-2020, option one (1). The Service Desk is available from 7:00 a.m. to 5:30 p.m. (Central Time), Monday through Friday. You may also send email to: ServiceDesk@TxDMV.gov

 

We apologize for the inconvenience and any impact on you or your customers.

 

Best regards,

 

TxDMV Service Desk

Department of Motor Vehicles

IT Services Division

3800 Jackson Ave

Austin, TX 78731

(512) 465-4010

(877) 933-2020

ServiceDesk@TxDMV.gov

 

Comments Off on NMVTIS Inquiry Report 8/15/2016 data is available

NMVTIS Inquiry Report 8/15/2016 data is available

 

Good afternoon,

 

The NMVTIS data file received from AAMVA for Monday, August 15, 2016, failed to process. Your county was one of 67 counties that did not receive the August 15, 2016, data on last week’s NMVTIS Inquiry Report.  As a result, there are a small number of additional records from last Monday (8/15/2016) on yesterday’s (8/24/2016) NMVTIS Inquiry Reports. Please note that the trans ID with AM date 42595 is for all Monday, August 15, 2016, transactions. 

 

All titles processed Monday, August 15, 2016, have been through the NMVTIS VIN verification process and have been approved to be released/printed.

        

If you experience new issues with the NMVTIS Inquiry Report, please contact the Service Desk. 

 

The statewide ticket for this issue is: 89486

  

If you would like to speak to a Service Desk Representative, please call us at 512-465-4010 or toll free at 1-877-933-2020, option one (1). The Service Desk is available from 7:00 a.m. to 5:30 p.m. (Central Time), Monday through Friday. You may also send email to: ServiceDesk@TxDMV.gov

 

We apologize for the inconvenience and any impact on you or your customers.

 

Best regards,

 

TxDMV Service Desk

Department of Motor Vehicles

IT Services Division

3800 Jackson Ave

Austin, TX 78731

(512) 465-4010

(877) 933-2020

ServiceDesk@TxDMV.gov

 

Comments Off on NMVTIS Inquiry Report 8/15/2016 data is available

NMVTIS Inquiry Report 8/15/2016 data is available

 

Good afternoon,

 

The NMVTIS data file received from AAMVA for Monday, August 15, 2016, failed to process. Your county was one of 67 counties that did not receive the August 15, 2016, data on last week’s NMVTIS Inquiry Report.  As a result, there are a small number of additional records from last Monday (8/15/2016) on yesterday’s (8/24/2016) NMVTIS Inquiry Reports. Please note that the trans ID with AM date 42595 is for all Monday, August 15, 2016, transactions. 

 

All titles processed Monday, August 15, 2016, have been through the NMVTIS VIN verification process and have been approved to be released/printed.

        

If you experience new issues with the NMVTIS Inquiry Report, please contact the Service Desk. 

 

The statewide ticket for this issue is: 89486

  

If you would like to speak to a Service Desk Representative, please call us at 512-465-4010 or toll free at 1-877-933-2020, option one (1). The Service Desk is available from 7:00 a.m. to 5:30 p.m. (Central Time), Monday through Friday. You may also send email to: ServiceDesk@TxDMV.gov

 

We apologize for the inconvenience and any impact on you or your customers.

 

Best regards,

 

TxDMV Service Desk

Department of Motor Vehicles

IT Services Division

3800 Jackson Ave

Austin, TX 78731

(512) 465-4010

(877) 933-2020

ServiceDesk@TxDMV.gov

 

Comments Off on NMVTIS Inquiry Report 8/15/2016 data is available

NMVTIS Inquiry Report 8/15/2016 data is available

 

Good afternoon,

 

The NMVTIS data file received from AAMVA for Monday, August 15, 2016, failed to process. Your county was one of 67 counties that did not receive the August 15, 2016, data on last week’s NMVTIS Inquiry Report.  As a result, there are a small number of additional records from last Monday (8/15/2016) on yesterday’s (8/24/2016) NMVTIS Inquiry Reports. Please note that the trans ID with AM date 42595 is for all Monday, August 15, 2016, transactions. 

 

All titles processed Monday, August 15, 2016, have been through the NMVTIS VIN verification process and have been approved to be released/printed.

        

If you experience new issues with the NMVTIS Inquiry Report, please contact the Service Desk. 

 

The statewide ticket for this issue is: 89486

  

If you would like to speak to a Service Desk Representative, please call us at 512-465-4010 or toll free at 1-877-933-2020, option one (1). The Service Desk is available from 7:00 a.m. to 5:30 p.m. (Central Time), Monday through Friday. You may also send email to: ServiceDesk@TxDMV.gov

 

We apologize for the inconvenience and any impact on you or your customers.

 

Best regards,

 

TxDMV Service Desk

Department of Motor Vehicles

IT Services Division

3800 Jackson Ave

Austin, TX 78731

(512) 465-4010

(877) 933-2020

ServiceDesk@TxDMV.gov

 

Comments Off on NMVTIS Inquiry Report 8/15/2016 data is available

NMVTIS Inquiry Report 8/15/2016 data is available

 

Good afternoon,

 

The NMVTIS data file received from AAMVA for Monday, August 15, 2016, failed to process. Your county was one of 67 counties that did not receive the August 15, 2016, data on last week’s NMVTIS Inquiry Report.  As a result, there are a small number of additional records from last Monday (8/15/2016) on yesterday’s (8/24/2016) NMVTIS Inquiry Reports. Please note that the trans ID with AM date 42595 is for all Monday, August 15, 2016, transactions. 

 

All titles processed Monday, August 15, 2016, have been through the NMVTIS VIN verification process and have been approved to be released/printed.

        

If you experience new issues with the NMVTIS Inquiry Report, please contact the Service Desk. 

 

The statewide ticket for this issue is: 89486

  

If you would like to speak to a Service Desk Representative, please call us at 512-465-4010 or toll free at 1-877-933-2020, option one (1). The Service Desk is available from 7:00 a.m. to 5:30 p.m. (Central Time), Monday through Friday. You may also send email to: ServiceDesk@TxDMV.gov

 

We apologize for the inconvenience and any impact on you or your customers.

 

Best regards,

 

TxDMV Service Desk

Department of Motor Vehicles

IT Services Division

3800 Jackson Ave

Austin, TX 78731

(512) 465-4010

(877) 933-2020

ServiceDesk@TxDMV.gov

Comments Off on NMVTIS Inquiry Report 8/15/2016 data is available

NMVTIS Inquiry Report 8/15/2016 data is available

 

Good afternoon,

 

The NMVTIS data file received from AAMVA for Monday, August 15, 2016, failed to process. Your county was one of 67 counties that did not receive the August 15, 2016, data on last week’s NMVTIS Inquiry Report.  As a result, there are a small number of additional records from last Monday (8/15/2016) on yesterday’s (8/24/2016) NMVTIS Inquiry Reports. Please note that the trans ID with AM date 42595 is for all Monday, August 15, 2016, transactions. 

 

All titles processed Monday, August 15, 2016, have been through the NMVTIS VIN verification process and have been approved to be released/printed.

        

If you experience new issues with the NMVTIS Inquiry Report, please contact the Service Desk. 

 

The statewide ticket for this issue is: 89486

  

If you would like to speak to a Service Desk Representative, please call us at 512-465-4010 or toll free at 1-877-933-2020, option one (1). The Service Desk is available from 7:00 a.m. to 5:30 p.m. (Central Time), Monday through Friday. You may also send email to: ServiceDesk@TxDMV.gov

 

We apologize for the inconvenience and any impact on you or your customers.

 

Best regards,

 

TxDMV Service Desk

Department of Motor Vehicles

IT Services Division

3800 Jackson Ave

Austin, TX 78731

(512) 465-4010

(877) 933-2020

ServiceDesk@TxDMV.gov

Comments Off on NMVTIS Inquiry Report 8/15/2016 data is available

NMVTIS Inquiry Report 8/15/2016 data is available

 

Good afternoon,

 

The NMVTIS data file received from AAMVA for Monday, August 15, 2016, failed to process. Your county was one of 67 counties that did not receive the August 15, 2016, data on last week’s NMVTIS Inquiry Report.  As a result, there are a small number of additional records from last Monday (8/15/2016) on yesterday’s (8/24/2016) NMVTIS Inquiry Reports. Please note that the trans ID with AM date 42595 is for all Monday, August 15, 2016, transactions. 

 

All titles processed Monday, August 15, 2016, have been through the NMVTIS VIN verification process and have been approved to be released/printed.

        

If you experience new issues with the NMVTIS Inquiry Report, please contact the Service Desk. 

 

The statewide ticket for this issue is: 89486

  

If you would like to speak to a Service Desk Representative, please call us at 512-465-4010 or toll free at 1-877-933-2020, option one (1). The Service Desk is available from 7:00 a.m. to 5:30 p.m. (Central Time), Monday through Friday. You may also send email to: ServiceDesk@TxDMV.gov

 

We apologize for the inconvenience and any impact on you or your customers.

 

Best regards,

 

TxDMV Service Desk

Department of Motor Vehicles

IT Services Division

3800 Jackson Ave

Austin, TX 78731

(512) 465-4010

(877) 933-2020

ServiceDesk@TxDMV.gov

Comments Off on NMVTIS Inquiry Report 8/15/2016 data is available

NMVTIS Inquiry Report 8/15/2016 data is available

 

Good afternoon,

 

The NMVTIS data file received from AAMVA for Monday, August 15, 2016, failed to process. Your county was one of 67 counties that did not receive the August 15, 2016, data on last week’s NMVTIS Inquiry Report.  As a result, there are a small number of additional records from last Monday (8/15/2016) on yesterday’s (8/24/2016) NMVTIS Inquiry Reports. Please note that the trans ID with AM date 42595 is for all Monday, August 15, 2016, transactions. 

 

All titles processed Monday, August 15, 2016, have been through the NMVTIS VIN verification process and have been approved to be released/printed.

        

If you experience new issues with the NMVTIS Inquiry Report, please contact the Service Desk. 

 

The statewide ticket for this issue is: 89486

  

If you would like to speak to a Service Desk Representative, please call us at 512-465-4010 or toll free at 1-877-933-2020, option one (1). The Service Desk is available from 7:00 a.m. to 5:30 p.m. (Central Time), Monday through Friday. You may also send email to: ServiceDesk@TxDMV.gov

 

We apologize for the inconvenience and any impact on you or your customers.

 

Best regards,

 

TxDMV Service Desk

Department of Motor Vehicles

IT Services Division

3800 Jackson Ave

Austin, TX 78731

(512) 465-4010

(877) 933-2020

ServiceDesk@TxDMV.gov

Comments Off on NMVTIS Inquiry Report 8/15/2016 data is available

RESOLVED: NMVTIS data for 8/15/2016 is available (8/24/2016 @ 7:00 AM CDT)

 

Good morning,

 

The data from August 15, 2016 is now available for display using the NMVTIS Inquiry Report (8/24/2016).  All reports are now available for viewing.  If you experience new issues with the NMVTIS Inquiry Report, please contact the Service Desk. 

 

The statewide ticket for this issue is: 89486

  

If you would like to speak to a Service Desk Representative, please call us at 512-465-4010 or toll free at 1-877-933-2020, option one (1). The Service Desk is available from 7:00 a.m. to 5:30 p.m. (Central Time), Monday through Friday. You may also send email to: ServiceDesk@TxDMV.gov

 

We apologize for the inconvenience and any impact on you or your customers.

 

Best regards,

 

TxDMV Service Desk

Department of Motor Vehicles

IT Services Division

3800 Jackson Ave

Austin, TX 78731

(512) 465-4010

(877) 933-2020

ServiceDesk@TxDMV.gov

 

Comments Off on RESOLVED: NMVTIS data for 8/15/2016 is available (8/24/2016 @ 7:00 AM CDT)

RESOLVED: NMVTIS data for 8/15/2016 is available (8/24/2016 @ 7:00 AM CDT)

 

Good morning,

 

The data from August 15, 2016 is now available for display using the NMVTIS Inquiry Report (8/24/2016).  All reports are now available for viewing.  If you experience new issues with the NMVTIS Inquiry Report, please contact the Service Desk. 

 

The statewide ticket for this issue is: 89486

  

If you would like to speak to a Service Desk Representative, please call us at 512-465-4010 or toll free at 1-877-933-2020, option one (1). The Service Desk is available from 7:00 a.m. to 5:30 p.m. (Central Time), Monday through Friday. You may also send email to: ServiceDesk@TxDMV.gov

 

We apologize for the inconvenience and any impact on you or your customers.

 

Best regards,

 

TxDMV Service Desk

Department of Motor Vehicles

IT Services Division

3800 Jackson Ave

Austin, TX 78731

(512) 465-4010

(877) 933-2020

ServiceDesk@TxDMV.gov

 

Comments Off on RESOLVED: NMVTIS data for 8/15/2016 is available (8/24/2016 @ 7:00 AM CDT)

RESOLVED: NMVTIS data for 8/15/2016 is available (8/24/2016 @ 7:00 AM CDT)

 

Good morning,

 

The data from August 15, 2016 is now available for display using the NMVTIS Inquiry Report (8/24/2016).  All reports are now available for viewing.  If you experience new issues with the NMVTIS Inquiry Report, please contact the Service Desk. 

 

The statewide ticket for this issue is: 89486

  

If you would like to speak to a Service Desk Representative, please call us at 512-465-4010 or toll free at 1-877-933-2020, option one (1). The Service Desk is available from 7:00 a.m. to 5:30 p.m. (Central Time), Monday through Friday. You may also send email to: ServiceDesk@TxDMV.gov

 

We apologize for the inconvenience and any impact on you or your customers.

 

Best regards,

 

TxDMV Service Desk

Department of Motor Vehicles

IT Services Division

3800 Jackson Ave

Austin, TX 78731

(512) 465-4010

(877) 933-2020

ServiceDesk@TxDMV.gov

 

Comments Off on RESOLVED: NMVTIS data for 8/15/2016 is available (8/24/2016 @ 7:00 AM CDT)

RESOLVED: NMVTIS data for 8/15/2016 is available (8/24/2016 @ 7:00 AM CDT)

 

Good morning,

 

The data from August 15, 2016 is now available for display using the NMVTIS Inquiry Report (8/24/2016).  All reports are now available for viewing.  If you experience new issues with the NMVTIS Inquiry Report, please contact the Service Desk. 

 

The statewide ticket for this issue is: 89486

  

If you would like to speak to a Service Desk Representative, please call us at 512-465-4010 or toll free at 1-877-933-2020, option one (1). The Service Desk is available from 7:00 a.m. to 5:30 p.m. (Central Time), Monday through Friday. You may also send email to: ServiceDesk@TxDMV.gov

 

We apologize for the inconvenience and any impact on you or your customers.

 

Best regards,

 

TxDMV Service Desk

Department of Motor Vehicles

IT Services Division

3800 Jackson Ave

Austin, TX 78731

(512) 465-4010

(877) 933-2020

ServiceDesk@TxDMV.gov

 

Comments Off on RESOLVED: NMVTIS data for 8/15/2016 is available (8/24/2016 @ 7:00 AM CDT)

RESOLVED: NMVTIS data for 8/15/2016 is available (8/24/2016 @ 7:00 AM CDT)

 

Good morning,

 

The data from August 15, 2016 is now available for display using the NMVTIS Inquiry Report (8/24/2016).  All reports are now available for viewing.  If you experience new issues with the NMVTIS Inquiry Report, please contact the Service Desk. 

 

The statewide ticket for this issue is: 89486

  

If you would like to speak to a Service Desk Representative, please call us at 512-465-4010 or toll free at 1-877-933-2020, option one (1). The Service Desk is available from 7:00 a.m. to 5:30 p.m. (Central Time), Monday through Friday. You may also send email to: ServiceDesk@TxDMV.gov

 

We apologize for the inconvenience and any impact on you or your customers.

 

Best regards,

 

TxDMV Service Desk

Department of Motor Vehicles

IT Services Division

3800 Jackson Ave

Austin, TX 78731

(512) 465-4010

(877) 933-2020

ServiceDesk@TxDMV.gov

 

 

Comments Off on RESOLVED: NMVTIS data for 8/15/2016 is available (8/24/2016 @ 7:00 AM CDT)

RESOLVED: NMVTIS data for 8/15/2016 is available (8/24/2016 @ 7:00 AM CDT)

 

Good morning,

 

The data from August 15, 2016 is now available for display using the NMVTIS Inquiry Report (8/24/2016).  All reports are now available for viewing.  If you experience new issues with the NMVTIS Inquiry Report, please contact the Service Desk. 

 

The statewide ticket for this issue is: 89486

  

If you would like to speak to a Service Desk Representative, please call us at 512-465-4010 or toll free at 1-877-933-2020, option one (1). The Service Desk is available from 7:00 a.m. to 5:30 p.m. (Central Time), Monday through Friday. You may also send email to: ServiceDesk@TxDMV.gov

 

We apologize for the inconvenience and any impact on you or your customers.

 

Best regards,

 

TxDMV Service Desk

Department of Motor Vehicles

IT Services Division

3800 Jackson Ave

Austin, TX 78731

(512) 465-4010

(877) 933-2020

ServiceDesk@TxDMV.gov

 

 

Comments Off on RESOLVED: NMVTIS data for 8/15/2016 is available (8/24/2016 @ 7:00 AM CDT)

RESOLVED: NMVTIS data for 8/15/2016 is available (8/24/2016 @ 7:00 AM CDT)

 

Good morning,

 

The data from August 15, 2016 is now available for display using the NMVTIS Inquiry Report (8/24/2016).  All reports are now available for viewing.  If you experience new issues with the NMVTIS Inquiry Report, please contact the Service Desk. 

 

The statewide ticket for this issue is: 89486

  

If you would like to speak to a Service Desk Representative, please call us at 512-465-4010 or toll free at 1-877-933-2020, option one (1). The Service Desk is available from 7:00 a.m. to 5:30 p.m. (Central Time), Monday through Friday. You may also send email to: ServiceDesk@TxDMV.gov

 

We apologize for the inconvenience and any impact on you or your customers.

 

Best regards,

 

TxDMV Service Desk

Department of Motor Vehicles

IT Services Division

3800 Jackson Ave

Austin, TX 78731

(512) 465-4010

(877) 933-2020

ServiceDesk@TxDMV.gov

Comments Off on RESOLVED: NMVTIS data for 8/15/2016 is available (8/24/2016 @ 7:00 AM CDT)