TxPROS Security Settings Update Postponed

The TxDMV has postponed a security update to the Texas Permitting and Routing Optimization System (TxPROS) that had been scheduled for Jan. 15, 2017. You will be notified when the update is rescheduled.

Source: Motor Carriers
TxPROS Security Settings Update Postponed

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2017 Gregorian and Application Manager Dates

Please review and distribute as appropriate.

Attached are two files providing a calendar and table listing format of the Gregorian and Application Manager (AM) dates for calendar year 2017.

The AM date is part of the transaction identification number that prints on receipts and certain reports.  This information is helpful when reviewing reports that list transactions only by their AM dates and not Gregorian dates.  The following example denotes the position of the AM date:

Transaction number:  01534942764163051

The underlined and bolded five-digit number is the AM date.  It occupies the position of digits 7 through 11 in a transaction number.  The number can be found on the Gregorian calendar under the day of the particular month.  For example, the number 42764 is listed under “January” and under “31;” therefore, the Gregorian date for this transaction would be January 31, 2017.

If you need additional information, please contact your local Texas Department of Motor Vehicles Regional Service Center.

Thank you,

Jeremiah Kuntz, Director
Vehicle Titles and Registration Division
Texas Department of Motor Vehicles

JK:TT:KK

Attachments

If you have any comments or suggestions concerning this VTR communication process, please contact your local TxDMV Regional Service Center.

 

 

Source: Tax Assessor-Collectors
2017 Gregorian and Application Manager Dates

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TxDMV Holiday Hours – MLK Jr. Day

In observance of Martin Luther King Jr. Day, the Texas Department of Motor Vehicles (TxDMV) will be closed on Monday, Jan. 16, with the exception of the Motor Carrier Oversize/Overweight Permits Section which will be open during its normal business hours, 7 a.m. to 5 p.m.

Vehicle title and registration services: Most vehicle title and registration services are provided by your county tax office. County tax office hours may vary. Registration renewal is available online 24/7 at www.TxDMV.gov.

Oversize/Overweight permits: Motor Carrier Oversize/Overweight permits can be ordered online 24/7 through the Texas Permitting and Routing Optimization System (TxPROS) at www.TxDMV.gov.

 

 

Source: Motor Carriers
TxDMV Holiday Hours – MLK Jr. Day

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RESOLVED: NMVTIS Inquiry Report data is available (01/11/2017)

Good morning,

 

NMVTIS data from January 5, 2017, and January 9, 2017, is now available on the NMVTIS Inquiry Report.  Please run the NMVTIS Inquiry Report in Cognos using January 10, 2017 as the start and end date to capture all errors that were missing from January 5, 2017, and January 9, 2017.  Please note that the trans ID with AM date 42738 is for all Thursday, January 5, 2017, transactions and the AM date 42742 is for all Monday, January 9, 2017, transactions. If you experience new issues with the NMVTIS Inquiry Report, please contact the Service Desk.

 

The statewide ticket for this issue is: 101334

 

If you would like to speak to a Service Desk representative, please call us at 512-465-4010 or toll free at 1-877-933-2020, option one (1). The Service Desk is available from 7:00 AM to 5:30 PM CDT, Monday through Friday. You may also send email to: ServiceDesk@TxDMV.gov

 

We apologize for the inconvenience and any impact on you or your customers.

 

Best regards,

 

TxDMV Service Desk

Department of Motor Vehicles

IT Services Division

3800 Jackson Ave

Austin, TX 78731

(512) 465-4010

(877) 933-2020

ServiceDesk@TxDMV.gov

 

Source: Tax Assessor-Collectors
RESOLVED: NMVTIS Inquiry Report data is available (01/11/2017)

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RESOLVED: RTS SPV calculator available (1/10/2017)

Good afternoon,

 

The Standard Presumptive Value (SPV) calculator in RTS was available as of 2:50 PM CDT this afternoon (01/10/2017).  Please continue normal business operations.  If you experience new issues with the RTS SPV calculator, please contact the service desk.

 

Statewide ticket #:103444

 

If you would like to speak to a Service Desk representative, please call us at 512-465-4010 or toll free at 1-877-933-2020, option one (1). The Service Desk is available from 7:00 AM to 5:30 PM CDT, Monday through Friday. You may also send email to: ServiceDesk@TxDMV.gov

 

We apologize for the inconvenience and any impact on you or your customers.

 

Best regards,

 

TxDMV Service Desk

Department of Motor Vehicles

IT Services Division

3800 Jackson Ave

Austin, TX 78731

(512) 465-4010

(877) 933-2020

ServiceDesk@TxDMV.gov

 

Source: Tax Assessor-Collectors
RESOLVED: RTS SPV calculator available (1/10/2017)

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RTS SPV calculator issue (1/10/2017)

Good afternoon,

 

An issue has been reported with the Standard Presumptive Value (SPV) calculator in RTS. Support staff are working to identify and resolve the issue. As a reminder, you may use the Black Book Downloadable Application (BBDL) Texas application when SPV is down within RTS or does not return a value for a particular vehicle. An update will sent by noon tomorrow (01/11/2017) or as more information becomes available.

BBDL Texas

 

 

 

 

 

 

 

 

 

 

 

 

If you would like to speak to a Service Desk representative, please call us at 512-465-4010 or toll free at 1-877-933-2020, option one (1). The Service Desk is available from 7:00 AM to 5:30 PM CDT, Monday through Friday. You may also send email to: ServiceDesk@TxDMV.gov

 

We apologize for the inconvenience and any impact on you or your customers.

 

Best regards,

 

TxDMV Service Desk

Department of Motor Vehicles

IT Services Division

3800 Jackson Ave

Austin, TX 78731

(512) 465-4010

(877) 933-2020

ServiceDesk@TxDMV.gov

 

Source: Tax Assessor-Collectors
RTS SPV calculator issue (1/10/2017)

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RESOLVED: webDEALER outage 9:41 – 10:00 AM CDT (01/10/2017)

 

Good morning,

 

The webDEALER system was briefly unavailable between 9:41 – 10:00 AM CDT this morning (01/10/2017). Support staff immediately resolved the issue and the system is currently available. Please resume normal business operations. If you experience new issues with webDEALER please contact the service desk.

  

The statewide ticket for this issue is: 103466

 

If you would like to speak to a Service Desk representative, please call us at 512-465-4010 or toll free at 1-877-933-2020, option one (1). The Service Desk is available from 7:00 AM to 5:30 PM CDT, Monday through Friday. You may also send email to: ServiceDesk@TxDMV.gov

 

We apologize for the inconvenience and any impact on you or your customers.

 

Best regards,

 

TxDMV Service Desk

Department of Motor Vehicles

IT Services Division

3800 Jackson Ave

Austin, TX 78731

(512) 465-4010

(877) 933-2020

ServiceDesk@TxDMV.gov

 

 

Source: Tax Assessor-Collectors
RESOLVED: webDEALER outage 9:41 – 10:00 AM CDT (01/10/2017)

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UPDATE: NMVTIS Data delayed 1/10/2017

 

Good morning,

 

AAMVA files from Thursday, January 5, 2017, were delivered to TxDMV last night (01/09/2017).  TxDMV will process the files in tonight’s batch (01/10/2017).  The NMVTIS data from Thursday, January 5, 2017 will be available tomorrow morning (1/11/2017).  A confirmation message will be sent tomorrow after all data is available on the NMVTIS Inquiry Report. 

 

The statewide ticket for this issue is: 103076

 

If you would like to speak to a Service Desk representative, please call us at 512-465-4010 or toll free at 1-877-933-2020, option one (1). The Service Desk is available from 7:00 AM to 5:30 PM CDT, Monday through Friday. You may also send email to: ServiceDesk@TxDMV.gov

 

We apologize for the inconvenience and any impact on you or your customers.

 

Best regards,

 

TxDMV Service Desk

Department of Motor Vehicles

IT Services Division

3800 Jackson Ave

Austin, TX 78731

(512) 465-4010

(877) 933-2020

ServiceDesk@TxDMV.gov

 

 

 

Source: Tax Assessor-Collectors
UPDATE: NMVTIS Data delayed 1/10/2017

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UPDATE: IRP Voucher issue clarification

 

Good afternoon,

Due to a technical issue at the State Comptroller’s office, the IRP vouchers from December 21, 2016 did not process last week.  As a result, the county tax offices that receive IRP money may not be able to balance their reports until this issue is resolved.  The county tax office money from these IRP vouchers will be available this week and may be available as early as tomorrow (1/10/2017).  We apologize for any confusion that the previous communications may have caused you or your customers.

Statewide Ticket #: 103342

 

If you would like to speak to a Service Desk representative, please call us at 512-465-4010 or toll free at 1-877-933-2020, option one (1). The Service Desk is available from 7:00 AM to 5:30 PM CDT, Monday through Friday. You may also send email to: ServiceDesk@TxDMV.gov

 

We apologize for the inconvenience and any impact on you or your customers.

Best regards,

TxDMV Service Desk

Department of Motor Vehicles

IT Services Division

3800 Jackson Ave

Austin, TX 78731

(512) 465-4010

(877) 933-2020

ServiceDesk@TxDMV.gov

 

Source: Tax Assessor-Collectors
UPDATE: IRP Voucher issue clarification

Posted in Tax Assessor-Collectors | Leave a comment

CORRECTION: IRP Voucher 5275158 issue

 

Good afternoon,

Due to a technical issue at the State Comptroller’s office, voucher 5275158 did not process last week.  It has been confirmed that voucher 5272158 will be processed tonight.  Payment for voucher 5275158 will be available this week and may be available as early as tomorrow (1/10/2017).

Statewide Ticket #: 103342

 

If you would like to speak to a Service Desk representative, please call us at 512-465-4010 or toll free at 1-877-933-2020, option one (1). The Service Desk is available from 7:00 AM to 5:30 PM CDT, Monday through Friday. You may also send email to: ServiceDesk@TxDMV.gov

 

We apologize for the inconvenience and any impact on you or your customers.

Best regards,

TxDMV Service Desk
Department of Motor Vehicles
IT Services Division
3800 Jackson Ave
Austin, TX 78731
(512) 465-4010
(877) 933-2020

 

Source: Tax Assessor-Collectors
CORRECTION: IRP Voucher 5275158 issue

Posted in Tax Assessor-Collectors | Leave a comment

TxPROS Security Settings Update

The Texas Permitting and Routing Optimization System (TxPROS) will be updated at noon on Jan. 15. To check your web browser’s compatibility with this update, please visit https://K-TRIPS.com/TxPROSConfirmation.aspx. If you receive a message stating that your web browser will be compatible with future security settings in TxPROS no further actions are required on your part. If you do not, please upgrade your web browser (i.e., Chrome, Firefox, Internet Explorer) to the newest version and visit the link again to ensure compatibility before Jan. 15.

Source: Motor Carriers
TxPROS Security Settings Update

Posted in Motor Carriers | Leave a comment

RTS performance issue reported in some counties (01/09/2017)

 

 

Good morning,

 

An RTS performance issue was observed between 10:03 – 10:18 AM CDT this morning (01/09/2017) that impacted a limited number of workstations in a limited number of counties. If you are still experiencing issues connecting to RTS, please reboot your workstation. If the issue persists, please contact the Service Desk.

 

Statewide Ticket #: 103283

 

If you would like to speak to a Service Desk representative, please call us at 512-465-4010 or toll free at 1-877-933-2020, option one (1). The Service Desk is available from 7:00 AM to 5:30 PM CDT, Monday through Friday. You may also send email to: ServiceDesk@TxDMV.gov

 

We apologize for the inconvenience and any impact on you or your customers.

 

Best regards,

 

TxDMV Service Desk

Department of Motor Vehicles

IT Services Division

3800 Jackson Ave

Austin, TX 78731

(512) 465-4010

(877) 933-2020

ServiceDesk@TxDMV.gov

Source: Tax Assessor-Collectors
RTS performance issue reported in some counties (01/09/2017)

Posted in Tax Assessor-Collectors | Leave a comment

UPDATE: NMVTIS Data delayed 1/09/2016

 

Good morning,

 

Due to the system maintenance performed by AAMVA, the NMVTIS data from Thursday, January 5, 2017 is still not available on the NMVTIS inquiry report. Support staff continue to work with AAMVA to identify a resolution. Currently, we do not have an ETA for availability at this time. An update will be sent at 11:00 AM CDT this morning (01/09/2017) or as soon as additional information becomes available.

 

The statewide ticket for this issue is: 103076

  

If you would like to speak to a Service Desk Representative, please call us at 512-465-4010 or toll free at 1-877-933-2020, option one (1). The Service Desk is available from 7:00 a.m. to 5:30 p.m. (Central Time), Monday through Friday. You may also send email to: ServiceDesk@TxDMV.gov

 

We apologize for the inconvenience and any impact on you or your customers.

 

Best regards,

 

TxDMV Service Desk

Department of Motor Vehicles

IT Services Division

3800 Jackson Ave

Austin, TX 78731

(512) 465-4010

(877) 933-2020

ServiceDesk@TxDMV.gov

 

Source: Tax Assessor-Collectors
UPDATE: NMVTIS Data delayed 1/09/2016

Posted in Tax Assessor-Collectors | Leave a comment

Webinars for Counties on RTB #013-16

Please review and distribute as appropriate.

Webinars will be held for county tax assessor-collectors to discuss RTB #013-16 Salvage Vehicles Rebuilt by Salvage Vehicle Dealers.

The webinar schedule is listed below and space is limited, so please reserve your virtual “seat” as soon as possible by registering through one of the links below.

Webinars

Tuesday, January 10, 2017, at 9:00 AM – 10:00 AM CST
https://attendee.gotowebinar.com/register/4886643470020363010

Tuesday, January 10, 2017, at 2:30 PM – 3:30 PM CST
https://attendee.gotowebinar.com/register/7722310346333900802

Tax assessor-collectors and deputies, continuing education credit may be considered for your participation in certain Texas Department of Motor Vehicles (TxDMV) hosted webinars.  A submission form has been created for you to log your information on the TxDMV website on the Tax Assessor-Collectors hub by clicking the Continuing Education Credit icon.

Thank you,

Jeremiah Kuntz, Director
Vehicle Titles and Registration Division
Texas Department of Motor Vehicles

If you have any comments or suggestions concerning this VTR communication process, please contact your local TxDMV Regional Service Center.

 

Source: Tax Assessor-Collectors
Webinars for Counties on RTB #013-16

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Webinars for Salvage Dealers on RTB #013-16

Please review and distribute as appropriate.

Webinars will be held for salvage dealers to discuss RTB #013-16 Salvage Vehicles Rebuilt by Salvage Vehicle Dealers.

The webinar schedule is listed below and space is limited, so please reserve your virtual “seat” as soon as possible by registering through one of the links below.

Webinars

Tuesday, January 10, 2017, at 10:30 AM – 11:30 AM CST
https://attendee.gotowebinar.com/register/1758798970811718402

Tuesday, January 10, 2017, at 1:00 PM – 2:00 PM CST
https://attendee.gotowebinar.com/register/1787921735296628994

Thank you,

Jeremiah Kuntz, Director
Vehicle Titles and Registration Division
Texas Department of Motor Vehicles

If you have any comments or suggestions concerning this VTR communication process, please contact your local TxDMV Regional Service Center.

 

Source: Salvage Dealers
Webinars for Salvage Dealers on RTB #013-16

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NMVTIS Data delayed 1/6/2017

 

Good morning,

 

TxDMV did not receive the daily NMVTIS data file from AAMVA last night.  NMVTIS reports will be blank today.  Support staff are working with AAMVA to resolve the issue.  The data from today will be on reports no later than Monday.  An update will be sent at 11:00 AM CDT today (1/06/2017) or as soon as additional information becomes available.

 

The statewide ticket for this issue is: 103076

 

If you would like to speak to a Service Desk representative, please call us at 512-465-4010 or toll free at 1-877-933-2020, option one (1). The Service Desk is available from 7:00 AM to 5:30 PM CDT, Monday through Friday. You may also send email to: ServiceDesk@TxDMV.gov

 

We apologize for the inconvenience and any impact on you or your customers.

 

Best regards,

 

TxDMV Service Desk

Department of Motor Vehicles

IT Services Division

3800 Jackson Ave

Austin, TX 78731

(512) 465-4010

(877) 933-2020

ServiceDesk@TxDMV.gov

Source: Tax Assessor-Collectors
NMVTIS Data delayed 1/6/2017

Posted in Tax Assessor-Collectors | Leave a comment

webDEALER – 2,000,000 Transactions Approved

Please review and distribute as appropriate.

The Texas Department of Motor Vehicles (TxDMV) is happy to announce that the two millionth webDEALER application was approved by Bexar County for Red McCombs Ford. webDEALER use continues to increase as evidenced by reaching this new milestone so quickly.  Over 900 dealers submitted transactions via webDEALER in December. In November, 40 percent of all dealer transactions were processed in webDEALER. A snapshot of webDEALER statistics is included below. 

December Statistics:
Dealers 910
Franchise 891
Independent 19
Counties 73
Transactions 121,458
FY16 Transactions 1,277,763
FY17 Transactions 515,730

Dealers and county tax assessor-collectors continue to adopt this new way of doing business to reduce processing time and increase efficiency by eliminating data entry and the use of paper transactions. In addition to reaching new transaction milestones in the upcoming year, we look forward to bringing all licensed motor vehicle dealers onboard webDEALER with the inclusion of eTAG in the webDEALER application.

For more information on webDEALER, dealers are encouraged to visit www.txdmv.gov/dealers, and counties should visit the TAC hub at www.txdmv.gov/tax-assessor-collectors. Thank you for your continued support of webDEALER.

Jeremiah Kuntz, Director
Vehicle Titles and Registration Division
Texas Department of Motor Vehicles

If you have any comments or suggestions concerning this VTR communication process, please contact your local TxDMV Regional Service Center.

 

 

 

Source: Dealers and Manufacturers
webDEALER – 2,000,000 Transactions Approved

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Process & Handling (P&H) fees on registration transactions

 

 

Good afternoon,

 

The Texas Department of Motor Vehicles would like to confirm the Registration and Title System (RTS) is applying the processing and handling (P&H) fee to registration transactions as designed.

 

As a reminder, the P&H fee applies to all new registrations and registration renewals that expire after January 1, 2017. For registrations expiring in 2016, the fee is assessed as follows:

 

2016 late registration renewals

  • Valid reason – $4.75 P&H fee IS charged
  • Invalid reason – $4.75 P&H fee IS NOT charged

Note: For December registration renewals processed in January, leave the invalid reason selected in RTS to prevent the P&H fee from being assessed.

 

If you would like to speak to a Service Desk representative, please call us at 512-465-4010 or toll free at 1-877-933-2020, option one (1).  The Service Desk is available from 7:00 AM to 5:30 PM CDT, Monday through Friday.  You may also send email to: ServiceDesk@TxDMV.gov

  

Best regards,

 

TxDMV Service Desk

Department of Motor Vehicles

IT Services Division

3800 Jackson Ave

Austin, TX 78731

(512) 465-4010

(877) 933-2020

ServiceDesk@TxDMV.gov

 

 

Source: Tax Assessor-Collectors
Process & Handling (P&H) fees on registration transactions

Posted in Tax Assessor-Collectors | Leave a comment

2016 IRP Fees on Funds Remittance Report

 

Good afternoon,

 

Happy New Year!  When a year ends and it is not on a Sunday, IRP monies are forced to December 31st date on the Funds Remittance Report.  For 2016, this means that IRP fees, sales tax and Monday registration fees are combined on Saturday, December 31, 2016.  To distinguish the IRP monies from the sales tax and registration fees, you will need to run your Week to Date Report by using Monday December 26, 2016 in the Select the Week Date prompt and use the External Source-IRP section totals.

 

Please note, sales tax is not applicable for vehicles intended to be used for interstate commerce.  Sales tax fees are on this remittance report, but should be handled with the Comptroller.

 

If you would like to speak to a Service Desk representative, please call us at 512-465-4010 or toll free at 1-877-933-2020, option one (1).  The Service Desk is available from 7:00 AM to 5:30 PM CDT, Monday through Friday.  You may also send email to: ServiceDesk@TxDMV.gov

  

Best regards,

 

TxDMV Service Desk

Department of Motor Vehicles

IT Services Division

3800 Jackson Ave

Austin, TX 78731

(512) 465-4010

(877) 933-2020

ServiceDesk@TxDMV.gov

 

Source: Tax Assessor-Collectors
2016 IRP Fees on Funds Remittance Report

Posted in Tax Assessor-Collectors | Leave a comment

TxDMV Board Meeting – January 5

 

 

 

The Texas Department of Motor Vehicles (TxDMV) board has scheduled the following meeting for the month of January:

Board Meeting 
Thursday, January 5, 2017 – 8 a.m. 
4000 Jackson Avenue, Austin – Lone Star Room

TxDMV board and committee meetings are open to the public. Full board meetings are streamed online. Visit the TxDMV board page for agendas and transcripts.

 


Source: News and Information
TxDMV Board Meeting – January 5

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TxDMV Holiday Schedule: December 31, 2016 – January 2, 2017

Need to take care of business with the Texas Department of Motor Vehicles (TxDMV)? Please be aware of the following holiday schedules: 

  • Saturday, Dec. 31: The Oversize/Overweight Permits Office will be CLOSED during regular Saturday hours.
  • Sunday, Jan. 1: All TxDMV offices will be CLOSED.
  • Monday, Jan. 2: All TxDMV offices will be OPEN during regular business hours. 

Vehicle title and registration services: Most vehicle title and registration services are provided by your county tax office. County tax office hours may vary. Registration renewal is available online 24/7 at www.TxDMV.gov.

Oversize/Overweight permits: Motor Carrier Oversize/Overweight permits can be ordered online 24/7 through the Texas Permitting and Routing Optimization System (TxPROS) at www.TxDMV.gov.

 

 

Source: Motor Carriers
TxDMV Holiday Schedule: December 31, 2016 – January 2, 2017

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New Year's Holiday Closure

In observance of New Year’s, the Oversize/Overweight Permits Office will be closed on Saturday, December 31. Motor Carrier Oversize/Overweight permits can be ordered online 24/7 through the Texas Permitting and Routing Optimization System (TxPROS) at www.TxDMV.gov.

Have a safe and happy New Year’s!

Source: Motor Carriers
New Year's Holiday Closure

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webDEALER Update and Release 3.1.0

Please review and distribute as appropriate.

On October 30, 2016, the Texas Department of Motor Vehicles (TxDMV) released webDEALER 3.1.0. Many of the changes included in that release take effect beginning January 1, 2017.  Please take a moment to review the changes in order to ensure you are prepared for the January 1, 2017, effective date. For more information, please refer to the attached user guide addendum.

Features included in webDEALER 3.1.0:

  • Allows the webDEALER application to charge the Processing and Handling Fee and Title Convenience Fee for applicable title transactions.
  • Allows webDEALER dealers to charge a Title Convenience Fee up to $10 (only for dealers who are allowed to issue license plates).
  • Adds a column (Pay To County) to show the expected fee from dealership in order to process an application.
  • Adds a column (Paid To County) to show the amount received from the dealership.
  • Adds a column (Pay To County) to show the expected fee from dealership in order to process the selected application(s).
  • Adds a column (Pay To County) to show the expected fee from dealership in order to process each group.
  • Page changes:
    • Reviewed Titles With Payment Due
    • Payments Completed
    • Group Reviewed Titles for Payment
    • Reviewed Title Groups with Payments Due
    • Approved Titles With Payments Due
    • Fee page; Title Preview page shows the Processing and Handling Fee and Title Convenience Fee.
  • Fixes to existing production issues.

Note: If you are processing a title with a sale date of December 31, 2016, or earlier, and an application date of January 1, 2017, or later, you must manually remove the Title Convenience Fee by changing it to zero in the administration section of webDEALER prior to computing the fees for the transaction.

The TxDMV welcomes your feedback and appreciates your support. Please continue to let us know how we can best serve you.

Thank you,

Jeremiah Kuntz, Director
Vehicle Titles and Registration Division
Texas Department of Motor Vehicles

JK:TT:CT

Attachment

If you have any comments or suggestions concerning this VTR communication process, please contact your local TxDMV Regional Service Center.

 

 

 

Source: Dealers and Manufacturers
webDEALER Update and Release 3.1.0

Posted in Dealers and Manufacturers | Leave a comment

Issue: allocation of 2017 embossed combination license plates (12/27/2016)

Good morning,

 

An issue has been identified with allocating 2017 embossed combination license plates inventory that may affect a limited number of counties.  The majority of county tax offices have already allocated their 2017 combination plate inventory.  If you have 2017 embossed combination license plates that are presently allocated, you will be able to issue those plates.  For any 2017 embossed combination license plates that have not been allocated or for any changes to current allocations, you will need to submit a request through the Service Desk to manually allocate the license plates.    

 

Statewide Ticket #: 101535

 

If you would like to speak to a Service Desk representative, please call us at 512-465-4010 or toll free at 1-877-933-2020, option one (1).  The Service Desk is available from 7:00 AM to 5:30 PM CDT, Monday through Friday.  You may also send email to: ServiceDesk@TxDMV.gov

 

We apologize for the inconvenience and any impact on you or your customers.

 

Best regards,

 

TxDMV Service Desk

Department of Motor Vehicles

IT Services Division

3800 Jackson Ave

Austin, TX 78731

(512) 465-4010

(877) 933-2020

ServiceDesk@TxDMV.gov

Source: Tax Assessor-Collectors
Issue: allocation of 2017 embossed combination license plates (12/27/2016)

Posted in Tax Assessor-Collectors | Leave a comment

RTB #013-16 Salvage Vehicles Rebuilt by Salvage Vehicle Dealers

Please review and distribute as appropriate.

Thank you,

Jeremiah Kuntz, Director
Vehicle Titles and Registration Division
Texas Department of Motor Vehicles

Attachment

If you have any comments or suggestions concerning this VTR communication process, please contact your local TxDMV Regional Service Center.

 

Source: Dealers and Manufacturers
RTB #013-16 Salvage Vehicles Rebuilt by Salvage Vehicle Dealers

Posted in Dealers and Manufacturers | Leave a comment