RTS Update (08/21/2018 @ 2:55 PM Central Time)

Good afternoon,

 

The Registration and Titling System upgrade last week resulted in a significant improvement in the processing time of the nightly batch runs. Compared to the previous week, the system experienced a 54 percent increase in transaction processing speed, resulting in County Cognos reports completing by 3:30 a.m. With these improvements, we expect that even during peak activity, you should have Cognos reports available well before the start of business.  

 

TxDMV staff will continue to monitor the nightly batch reports closely and will provide another update on batch performance.  Please contact the Service Desk at 512-465-4010 or toll free at 1-877-933-2020 if you have any questions.

 

Thank you,

 

TxDMV Service Desk

Department of Motor Vehicles

IT Services Division

3800 Jackson Ave

Austin, TX 78731

(512) 465-4010

(877) 933-2020

ServiceDesk@TxDMV.gov

 

Source: Tax Assessor-Collectors
RTS Update (08/21/2018 @ 2:55 PM Central Time)

Posted in Tax Assessor-Collectors | Leave a comment

Salvage Motor Vehicle Dealer Training Seminar – Fort Worth

Salvage Motor Vehicle Dealers and Industry:

We are pleased to announce our Salvage Motor Vehicle Dealer Training Seminar on September 18th, 2018, in Fort Worth, Texas.  This presentation will be a specific overview of the rules and regulations surrounding the salvage motor vehicle dealer industry.

The information provided will be specific to the individual operating as a salvage dealer and the related policies and procedures used by our agency.

David George, Chief Investigator for the Enforcement Division, will provide valuable information on salvage dealer operations and requirements.

We are excited to have you join us, to learn and discuss issues that concern you and your business.

Thank you;

Stacey Cullen, Staff Services Officer

Enforcement Division

Texas Department of Motor Vehicles

SC

Attachment

Source: Dealers and Manufacturers
Salvage Motor Vehicle Dealer Training Seminar – Fort Worth

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Motor Vehicle Dealer Training Seminar – Fort Worth

Motor Vehicle Dealers and Industry:

We are pleased to announce our Motor Vehicle Dealer Training Seminar on September 19th & 20th 2018, in Fort Worth, Texas.  This presentation will be a broad overview of the rules and regulations surrounding the motor vehicle dealer industry.

Representatives from our Enforcement and VTR divisions will provide valuable information on dealer operations and titling requirements.  We will also have a representative from the Texas Office of Consumer Credit Commissioner who will provide instruction on financing options for dealers. This information is beneficial for any parties interested in becoming a dealer as well as the seasoned independent and franchise dealers seeking new information affecting the regulations associated with the motor vehicle dealer industry.

We are excited to have you join us, to learn and discuss issues that concern you and your business.

Thank you;

Stacey Cullen, Staff Services Officer

Enforcement Division

Texas Department of Motor Vehicles

SC

Attachment

 

Source: Dealers and Manufacturers
Motor Vehicle Dealer Training Seminar – Fort Worth

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Resolved: IRP Transmittal Report Issue (08/17/2018 @ 2:30 PM Central Time)

Good afternoon,

The issue with the IRP Transmittal Reports has been resolved and the data has been validated.  To receive the complete IRP Transmittal Report data for this week, please use the report run dates of 08/15/2018 – 08/16/2018.  If you experience new issues with the IRP Transmittal Reports, please contact the Service Desk.

The statewide ticket for this issue is: 192594

If you would like to speak to a Service Desk representative, please call us at 512-465-4010 or toll free at 1-877-933-2020 or you may also send an email to ServiceDesk@TxDMV.govThe Service Desk is available from 7:00 AM to 5:30 PM Central Time, Monday through Friday.

We apologize for the inconvenience and any impact on you or your customers.

Thank you,

TxDMV Service Desk
Department of Motor Vehicles
IT Services Division
3800 Jackson Ave
Austin, TX 78731
(512) 465-4010
(877) 933-2020

ServiceDesk@TxDMV.gov

 

 

Source: Tax Assessor-Collectors
Resolved: IRP Transmittal Report Issue (08/17/2018 @ 2:30 PM Central Time)

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Update: IRP Transmittal Report Issue (08/17/2018 @ 12:25 PM Central Time)

Good afternoon,

As a reminder, TxDMV IT deployed a fix for the IRP Transmittal Report issue last night, Thursday, August 16, 2018.  Support staff estimate the data verification will continue until the end or after the close of business today.  Another update will be sent by 9:00 AM Central Time on Monday morning (08/20/2018).  If you have any questions, please contact the Service Desk.

The statewide ticket for this issue is: 192594

If you would like to speak to a Service Desk representative, please call us at 512-465-4010 or toll free at 1-877-933-2020. The Service Desk is available from 7:00 AM to 5:30 PM Central Time, Monday through Friday. You may also send email to ServiceDesk@TxDMV.gov.

We apologize for the inconvenience and any impact on you or your customers.

Thank you,

TxDMV Service Desk
Department of Motor Vehicles
IT Services Division
3800 Jackson Ave
Austin, TX 78731
(512) 465-4010
(877) 933-2020

ServiceDesk@TxDMV.gov

 

 

Source: Tax Assessor-Collectors
Update: IRP Transmittal Report Issue (08/17/2018 @ 12:25 PM Central Time)

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Update: IRP Transmittal Report Issue (08/17/2018 @ 9:22 AM Central Time)

Good morning,

TxDMV IT deployed a fix for the IRP Transmittal Report issue last night, Thursday, August 16, 2018.  Support staff are verifying the results.  An update will sent by noon Central Time this morning, Friday, August 17, 2018.  If you have any questions, please contact the Service Desk.

The statewide ticket for this issue is: 192594

If you would like to speak to a Service Desk representative, please call us at 512-465-4010 or toll free at 1-877-933-2020. The Service Desk is available from 7:00 AM to 5:30 PM Central Time, Monday through Friday. You may also send email to ServiceDesk@TxDMV.gov.

We apologize for the inconvenience and any impact on you or your customers.

Thank you,

TxDMV Service Desk
Department of Motor Vehicles
IT Services Division
3800 Jackson Ave
Austin, TX 78731
(512) 465-4010
(877) 933-2020

ServiceDesk@TxDMV.gov

 

 

Source: Tax Assessor-Collectors
Update: IRP Transmittal Report Issue (08/17/2018 @ 9:22 AM Central Time)

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Last Chance for the Sale of the Century — 100th Anniversary License Plate

Last Chance for the Sale of the Century Limited Edition 100th Anniversary Texas License Plate Offer Ends August 31

100 Year Plate

(AUSTIN, Texas – August 16, 2018) An offer like this comes around only once every 100 years! The last chance for Texans to order a limited edition 100th Anniversary Texas license plate from the Texas Department of Motor Vehicles (TxDMV) is Friday, Aug. 31, 2018. Don’t miss this unique opportunity to celebrate license plates in Texas on your vehicle.

The State of Texas began issuing a standardized license plate design in 1917. To mark the 100th anniversary, TxDMV introduced a special 100 Year Plate on Sept. 1, 2017. Texans who want to show their state pride by displaying this plate on their vehicle must order before the end of August 2018.

“The specialty license plate program allows drivers to give their plates a more personal touch. Plate enthusiasts, collectors, historians and everyday Texans can commemorate this 100-year milestone by displaying a piece of plate history,” said TxDMV Executive Director Whitney Brewster.

 READ MORE:

Source: News and Information
Last Chance for the Sale of the Century — 100th Anniversary License Plate

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Initial Notification: IRP Transmittal Report Issue (08/16/2018 @ 8:10 AM Central Time)

Good morning,

 

Due to issues with the IRP batch process last night the IRP Transmittal Reports will not be available today, August 16, 2018. An update will be sent by tomorrow morning, (08/17/2018) 9:00 AM Central Time. If you have questions please contact the Service Desk.

The statewide ticket for this issue is: 192594. 

If you would like to speak to a Service Desk representative, please call us at 512-465-4010 or toll free at 1-877-933-2020.  The Service Desk is available from 7:00 AM to 5:30 PM Central Time, Monday through Friday.  You may also send email to: ServiceDesk@TxDMV.gov 

 

We apologize for the inconvenience and any impact on you or your customers.

 

Thank you,

 

TxDMV Service Desk

Department of Motor Vehicles

IT Services Division

3800 Jackson Ave

Austin, TX 78731

(512) 465-4010

(877) 933-2020

ServiceDesk@TxDMV.gov

Source: Tax Assessor-Collectors
Initial Notification: IRP Transmittal Report Issue (08/16/2018 @ 8:10 AM Central Time)

Posted in Tax Assessor-Collectors | Comments Off on Initial Notification: IRP Transmittal Report Issue (08/16/2018 @ 8:10 AM Central Time)

TxDMV Board Meeting – August

 

 

The Texas Department of Motor Vehicles (TxDMV) Board has scheduled the following meeting for the month of August:

Board Meeting 
Thursday, August 16, 2018 – 8:30 a.m.  
4000 Jackson Avenue, Austin – Lone Star Room

TxDMV board and committee meetings are open to the public. Full board meetings are streamed online. Visit the TxDMV board page for agendas and transcripts.

 


Source: News and Information
TxDMV Board Meeting – August

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Completed: Scheduled Maintenance: RTS Release 9.1.1 (08/12/2018 @ 09:25 AM Central Time)

Good morning,

The scheduled maintenance was completed as of 09:25 AM Central Time this morning, 08/12/2018. If you experience new issues, please contact the Service Desk.

If you would like to speak to a Service Desk representative, please call us at 512-465-4010 or toll free at 1-877-933-2020. The Service Desk is available from 7:00 AM to 5:30 PM Central Time, Monday through Friday. You may also send an email to ServiceDesk@TxDMV.gov.

Best regards,

TxDMV Service Desk
Department of Motor Vehicles
IT Services Division
3800 Jackson Ave
Austin, TX 78731
(512) 465-4010
(877) 933-2020
ServiceDesk@TxDMV.gov  

 

Source: Tax Assessor-Collectors
Completed: Scheduled Maintenance: RTS Release 9.1.1 (08/12/2018 @ 09:25 AM Central Time)

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Reminder: Scheduled Maintenance: RTS Release 9.1.1 (08/11/2018)

Good morning,

Over the weekend of August 11, 2018, the Texas Department of Motor Vehicles (TxDMV) will update the Registration and Title System (RTS) with Release 9.1.1 that contains the content summarized below.

  • New Maxeno framework run-time version for RTS Batch & Core online processes: This system framework upgrade brings RTS up to date in potentially increasing processing speed & Cognos Reports generation, allowing the nightly batch process to complete on time each night for our customers and business partners.
  • Inspection Fee Error (Title Transfer) Is Fixed: Solution: When processing a title transfer and Record Not Applicable is selected, RTS will not prompt for manual verification of inspection when an acceptable inspection is in the cloud and will not charge the inspection fee when that fee was paid previously. 
  • Inspection Fee Error (Replacement Plate) Is Fixed: Solution: Inspection fee is charged at registration renewal when a replacement plate was issued prior to renewal in a separate transaction.
  • Insufficient Funds Error (ACC004 Screen field-entry) Is Fixed: Solution: The maximum amount can be entered in the Insufficient Funds field of the ACC004 screen. 

NEW TEXAS STATE RIFLE ASSOCIATION (CROSSOVER)

A new specialty plate (in black) is available via My Plates. It can be ordered for passenger vehicles, trucks, motorcycles, and mopeds. This is a crossover plate, meaning the plate has moved from the state to the My Plates program.

Rifle Assoc. 1
The state Texas State Rifle Association plate (in white) will no longer be available for new orders; however, it will continue to be eligible for renewal. Rifle Assoc. 2

For detailed information about the items listed above, additional enhancements and issue resolutions after the release has been deployed, please refer to the Release Notes & Support tab on the TAC Hub (www.txdmv.gov/tax-assessor-collectors) or the RTS Refactoring Resources page (www.txdmv.gov/rts-refactoring-resources).

If you would like to speak to a Service Desk representative, please call us at 512-465-4010 or toll free at 1-877-933-2020. The Service Desk is available from 7:00 AM to 5:30 PM Central Time, Monday through Friday. You may also send an email to ServiceDesk@TxDMV.gov.

 

Thank you,

 

TxDMV Service Desk

Department of Motor Vehicles

IT Services Division

3800 Jackson Ave

Austin, TX 78731

(512) 465-4010

(877) 933-2020

ServiceDesk@TxDMV.gov

 

Source: Tax Assessor-Collectors
Reminder: Scheduled Maintenance: RTS Release 9.1.1 (08/11/2018)

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Consumer Alert: TxDMV Urges Texans to Protect Themselves before Hiring a Moving Company

Don’t Make A Move Without Us!Consumer Alert: TxDMV Urges Texans to Protect Themselves before Hiring a Moving Company

(AUSTIN, Texas – August 9, 2018) The Texas Department of Motor Vehicles (TxDMV) is helping consumers fight back against rogue moving companies as many families complete their moves before the new school year begins. TxDMV urges Texans to protect themselves from hiring unscrupulous movers.

All Texas movers are required to be licensed with TxDMV. If you hire one that is not, you risk losing your household goods.

“Hiring an unlicensed moving company is like inviting a burglar into your house, showing him which of your possessions are the most valuable and watching him load them into a truck and drive away, perhaps never to be seen again,” said TxDMV Executive Director Whitney Brewster. “Don’t make a move without us! The first thing you should do before hiring a mover is check with TxDMV.”

 READ MORE:

Source: News and Information
Consumer Alert: TxDMV Urges Texans to Protect Themselves before Hiring a Moving Company

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Initial Notification: Scheduled Maintenance: RTS Release 9.1.1 (08/11/2018)

Good afternoon,

Over the weekend of August 11, 2018, the Texas Department of Motor Vehicles (TxDMV) will update the Registration and Title System (RTS) with Release 9.1.1 that contains the content summarized below.

  • New Maxeno framework run-time version for RTS Batch & Core online processes: This system framework upgrade brings RTS up to date in potentially increasing processing speed & Cognos Reports generation, allowing the nightly batch process to complete on time each night for our customers and business partners.
  • Inspection Fee Error (Title Transfer) Is Fixed: Solution: When processing a title transfer and Record Not Applicable is selected, RTS will not prompt for manual verification of inspection when an acceptable inspection is in the cloud and will not charge the inspection fee when that fee was paid previously. 
  • Inspection Fee Error (Replacement Plate) Is Fixed: Solution: Inspection fee is charged at registration renewal when a replacement plate was issued prior to renewal in a separate transaction.
  • Insufficient Funds Error (ACC004 Screen field-entry) Is Fixed: Solution: The maximum amount can be entered in the Insufficient Funds field of the ACC004 screen. 

NEW TEXAS STATE RIFLE ASSOCIATION (CROSSOVER)

A new specialty plate (in black) is available via My Plates. It can be ordered for passenger vehicles, trucks, motorcycles, and mopeds. This is a crossover plate, meaning the plate has moved from the state to the My Plates program.

Rifle Assoc. 1
The state Texas State Rifle Association plate (in white) will no longer be available for new orders; however, it will continue to be eligible for renewal. Rifle Assoc. 2

For detailed information about the items listed above, additional enhancements and issue resolutions after the release has been deployed, please refer to the Release Notes & Support tab on the TAC Hub (www.txdmv.gov/tax-assessor-collectors) or the RTS Refactoring Resources page (www.txdmv.gov/rts-refactoring-resources).

If you would like to speak to a Service Desk representative, please call us at 512-465-4010 or toll free at 1-877-933-2020. The Service Desk is available from 7:00 AM to 5:30 PM Central Time, Monday through Friday. You may also send email to ServiceDesk@TxDMV.gov.

 

Thank you,

 

TxDMV Service Desk

Department of Motor Vehicles

IT Services Division

3800 Jackson Ave

Austin, TX 78731

(512) 465-4010

(877) 933-2020

ServiceDesk@TxDMV.gov

 

Source: Tax Assessor-Collectors
Initial Notification: Scheduled Maintenance: RTS Release 9.1.1 (08/11/2018)

Posted in Tax Assessor-Collectors | Comments Off on Initial Notification: Scheduled Maintenance: RTS Release 9.1.1 (08/11/2018)

New Web Addresses for Several Online Applications

Please review and distribute as appropriate.

As of Friday, August 3, 2018, several Texas Department of Motor Vehicles (TxDMV) online applications will have new web addresses. Customers who access one of these applications from an old web address will be redirected to the new web address for a period of time. We suggest updating all links, bookmarks, or shortcuts with the new web addresses as soon as possible.

The following applications at www.TxDMV.gov will have new web addresses:
• Internet Vehicle Title and Registration Service (IVTRS)
• Online Temporary Permits
• Specialty License Plate Orders
• Vehicle Transit Permit (VTP)
• eReminder Sign Up
• Address Change

Thank you,

Jeremiah Kuntz, Director
Vehicle Titles and Registration Division
Texas Department of Motor Vehicles

JK:TT:KJ

If you have any questions concerning this communication, please contact your local TxDMV Regional Service Center.

 

Source: Dealers and Manufacturers
New Web Addresses for Several Online Applications

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Correction of Error – Adopted 43 TAC §219.2, §219.34, §219.35, and §219.36

Correction of Error – Adopted 43 TAC §219.2, §219.34, §219.35, and §219.36

Please review and distribute as appropriate.

A Correction of Error for adopted changes to the Texas Administrative Code, which affect Chapter 219 was published in the Texas Register. The adopted Texas Register language is attached and it is also available on the Office of the Secretary of State’s website at http://www.sos.state.tx.us/texreg/pdf/currview/index.shtml.

The web link is subject to change as the Texas Register is a weekly publication. Previous versions of the Texas Register are available at http://www.sos.state.tx.us/texreg/pdf/backview/index.shtml.

These adopted changes became effective on July 15, 2018 and the changes are included in the Texas Administrative Code at http://texreg.sos.state.tx.us/public/readtac$ext.viewtac.  

 

Thank you,

David D. Duncan

General Counsel

 

Attachment

 

Source: Dealers and Manufacturers
Correction of Error – Adopted 43 TAC §219.2, §219.34, §219.35, and §219.36

Posted in Dealers and Manufacturers | Comments Off on Correction of Error – Adopted 43 TAC §219.2, §219.34, §219.35, and §219.36

Completed: Scheduled Maintenance (07/29/2018 @ 11:20 AM Central Time)

Good morning,

The scheduled maintenance was completed as of 9:30 AM Central Time this morning, 07/29/2018.  If you experience new issues please contact the Service Desk.

If you would like to speak to a Service Desk representative, please call us at 512-465-4010 or toll free at 1-877-933-2020. The Service Desk is available from 7:00 AM to 5:30 PM Central Time, Monday through Friday. You may also send email to: ServiceDesk@TxDMV.gov.

Best regards,

TxDMV Service Desk
Department of Motor Vehicles
IT Services Division
3800 Jackson Ave
Austin, TX 78731
(512) 465-4010
(877) 933-2020

ServiceDesk@TxDMV.gov

 

 

 

Source: Dealers and Manufacturers
Completed: Scheduled Maintenance (07/29/2018 @ 11:20 AM Central Time)

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Reminder: Scheduled Maintenance (07/29/2018 @ 5:00 AM Central Time)

Good afternoon,

On Sunday, July 29, 2018, the Texas Department of Motor Vehicles (TxDMV) will be performing system maintenance that will require a system outage.  The duration of the maintenance is scheduled for up to five (5) hours beginning at 5:00 AM Central Time (07/29/2018) lasting until 10:00 AM Central Time.

Systems Impacted: All systems below will be unavailable and unable to access vehicle information during the scheduled time frames below:

Sunday (07/29/2018) from 5:00 AM Central Time to 10:00 AM Central Time:

  • eTAG
  • webDEALER

As a reminder, if you are unable to print buyer’s tags, you should use your pre-printed Internet Down buyer’s tags.   As you know, every dealer is now allowed a minimum of 30 Internet Down tags.  If you have less than 30 printed, print your full allocation now so you are prepared when the eTags system is unavailable.  Please remember that after using an Internet Down tag, you must enter the information for that tag into eTags as soon as the system is accessible.  Doing this, will ensure you always have the full allocation of unused Internet Down tags available when you need them. Also remember that unused Internet Down tags are valid for one year from the date they are printed.

Note: A reply to all will be sent when the maintenance is complete.  Please contact the Service Desk if you experience system issues after the end of the maintenance.

If you would like to speak to a Service Desk representative, please call us at 512-465-4010 or toll free at 1-877-933-2020. The Service Desk is available from 7:00 AM to 5:30 PM Central Time, Monday through Friday. You may also send email to: ServiceDesk@TxDMV.gov.

Best regards,

TxDMV Service Desk
Department of Motor Vehicles
IT Services Division
3800 Jackson Ave
Austin, TX 78731
(512) 465-4010
(877) 933-2020
ServiceDesk@TxDMV.gov

 

 

Source: Dealers and Manufacturers
Reminder: Scheduled Maintenance (07/29/2018 @ 5:00 AM Central Time)

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July 2018 Registration Manual Update

Please review and distribute as appropriate.

The latest update to the Motor Vehicle Registration Manual (attached) is now available via Registration and Title System (RTS) workstations and at www.txdmv.gov.

We welcome your feedback and encourage you to email any comments or suggestions to VTR_Title_Reg-Manual-Update@txdmv.gov (please note the underscores between VTR and Title and Title and Reg).

Updates for this release are marked with red change bars in the text.

Chapter 19 – Military Specialty License Plates
Section 19.2, “General Application Procedures,” was updated to include information that personalized military license plates not renewed within the 60 day renewal period are purged from the system and the owner is required to re-apply. However, military license plates that are not personalized are not purged. This was a defect that was fixed with the RTS Release 9.0.

Chapter 22 – Inspection Verification
Several sections of this chapter were updated in an effort to clean-up information that was only relevant during the first few years of the Single Sticker program.

Appendix C
The “P&H Fee Distributions by Entity” chart was updated due to a change in Administrative Rule §217.168. The $1 Dealer Deputy fee was removed from the Deputy Compensation column and added to the County Compensation column. Programming efforts to accommodate this change were part of the RTS Release 9.1.

Thank you,

Jeremiah Kuntz, Director
Vehicle Titles and Registration Division
Texas Department of Motor Vehicles

JK:TT:KJ

Attachment

If you have any questions concerning this communication, please contact your local TxDMV Regional Service Center.

 

Source: Dealers and Manufacturers
July 2018 Registration Manual Update

Posted in Dealers and Manufacturers | Comments Off on July 2018 Registration Manual Update

Initial Notification: Scheduled Maintenance (07/29/2018 @ 5:00 AM Central Time)

Good afternoon,

On Sunday, July 29, 2018, the Texas Department of Motor Vehicles (TxDMV) will be performing system maintenance that will require a system outage.  The duration of the maintenance is scheduled for up to five (5) hours beginning at 5:00 AM Central Time (07/29/2018) lasting until 10:00 AM Central Time.

Systems Impacted: All systems below will be unavailable and unable to access vehicle information during the scheduled time frames below:

Sunday (07/29/2018) from 5:00 AM Central Time to 10:00 AM Central Time:

  • eTAG
  • webDEALER

As a reminder, if you are unable to print buyer’s tags, you should use your pre-printed Internet Down buyer’s tags.   As you know, every dealer is now allowed a minimum of 30 Internet Down tags.  If you have less than 30 printed, print your full allocation now so you are prepared when the eTags system is unavailable.  Please remember that after using an Internet Down tag, you must enter the information for that tag into eTags as soon as the system is accessible.  Doing this, will ensure you always have the full allocation of unused Internet Down tags available when you need them. Also remember that unused Internet Down tags are valid for one year from the date they are printed.

Note: A reply to all will be sent when the maintenance is complete.  Please contact the Service Desk if you experience system issues after the end of the maintenance.

If you would like to speak to a Service Desk representative, please call us at 512-465-4010 or toll free at 1-877-933-2020. The Service Desk is available from 7:00 AM to 5:30 PM Central Time, Monday through Friday. You may also send email to: ServiceDesk@TxDMV.gov.

Best regards,

TxDMV Service Desk
Department of Motor Vehicles
IT Services Division
3800 Jackson Ave
Austin, TX 78731
(512) 465-4010
(877) 933-2020
ServiceDesk@TxDMV.gov

 

 

Source: Dealers and Manufacturers
Initial Notification: Scheduled Maintenance (07/29/2018 @ 5:00 AM Central Time)

Posted in Dealers and Manufacturers | Comments Off on Initial Notification: Scheduled Maintenance (07/29/2018 @ 5:00 AM Central Time)

July 2018 Salvage/Nonrepairable Motor Vehicle Manual Update

Please review and distribute as appropriate.

The latest update to the Salvage/Nonrepairable Motor Vehicle Manual (attached) is now available via Registration and Title System workstations and at www.txdmv.gov.

We welcome your feedback and encourage you to email any comments or suggestions to VTR_Title_Reg-Manual-Update@txdmv.gov (please note the underscores between VTR and Title and between Title and Reg).

Updates for this release are marked with red change bars in the text.

Chapter 2 – Title Application and Issuance
Section 2.6, “Proof of Sales Tax Payment Required,” was updated to clarify proof of sales tax paid must include the vehicle identification number on the Additional Sales Tax Receipt, not the applicant’s name.

Chapter 3 – Transfer of Ownership
Section 3.2, “Assignment and Reassignment of Ownership Documents,” was updated to remove reference to insurance companies using a dealer reassignment since they are not authorized to use the form.

Thank you,

Jeremiah Kuntz, Director
Vehicle Titles and Registration Division
Texas Department of Motor Vehicles

JK:TT:EG

Attachment

If you have any questions concerning this communication, please contact your local TxDMV Regional Service Center.

 

Source: Dealers and Manufacturers
July 2018 Salvage/Nonrepairable Motor Vehicle Manual Update

Posted in Dealers and Manufacturers | Comments Off on July 2018 Salvage/Nonrepairable Motor Vehicle Manual Update

July 2018 Motor Vehicle Title Manual Update

Please review and distribute as appropriate.

The latest update to the Motor Vehicle Title Manual (attached) is now available via Registration and Title System workstations and at www.txdmv.gov.

We welcome your feedback and encourage you to email any comments or suggestions to VTR_Title_Reg-Manual-Update@txdmv.gov (please note the underscores between VTR and Title and between Title and Reg).

Updates for this release are marked with red change bars in the text.

Updates were made throughout the manual removing the requirement for out of state registration to be current or to be expired no more than 6 months from the date of applying for title in Texas.

Chapter 22 – Theft and Fraudulent Activities
Section 22.2, “Stolen Motor Vehicles,” was updated to clarify the requirement of the odometer disclosure and brands to be provided, and if they are unavailable, the record will be marked not actual mileage.

Chapter 23 – Foreclosure of Miscellaneous Liens
Section 23.3, “Storage Lien,” and Section 23.4, “Licensed Vehicle Storage Facility Lien,” were updated to clarify proof of certified mail, return receipt, or electronic certified mail sent to a law enforcement agency, in conjunction with a storage lien or with a vehicle storage facility lien, must be original.

Chapter 26 – Beneficiary Designation
Chapter 26 was added as a result of Registration and Title Bulletin #001-18. This chapter outlines the requirements associated with an owner designating a beneficiary for their motor vehicle as provide in Senate Bill 869.

Thank you,

Jeremiah Kuntz, Director
Vehicle Titles and Registration Division
Texas Department of Motor Vehicles

JK:TT:EG

Attachment

If you have any questions concerning this communication, please contact your local TxDMV Regional Service Center.

 

Source: Dealers and Manufacturers
July 2018 Motor Vehicle Title Manual Update

Posted in Dealers and Manufacturers | Comments Off on July 2018 Motor Vehicle Title Manual Update

Motorcycle Dealerships Notification

ATTENTION ALL MOTORCYCLE DEALERSHIPS

It has come to our attention that not all motorcycle dealerships in Texas are including destination (freight) charges and dealer prep fees (handling) in the advertised sales price of motorcycles on their websites. 

According to Texas Administrative Code, Title 43, Part 10, Chapter 215, Subchapter H, Rule § 215.250(a):

When featuring a sales price of a new or used motor vehicle in an advertisement, the dealer must be willing to sell the motor vehicle for that featured sales price to any retail buyer. The featured sales price shall be the price before the addition or subtraction of any other negotiated items. Destination and dealer preparation charges must be included in the featured sales price.

Other fees that can be excluded from the sale price are tax, title, license, and other fees or charges that are allowed or prescribed by law.

Please update your websites to reflect a correct disclaimer and ensure that the destination and dealer prep fees are included in the featured sale price for each motorcycle.

You may call the TXDMV Enforcement Division at 512-465-4205 if you have any questions.

Thank you for your cooperation.

 

Source: Dealers and Manufacturers
Motorcycle Dealerships Notification

Posted in Dealers and Manufacturers | Comments Off on Motorcycle Dealerships Notification

Resolved: AT&T Network Issue (07/17/2018 @ 12:43 PM Central Time)

Good afternoon,

The AT&T network issue that prevented a limited number of users from logging into RTS or experiencing slow performance was resolved at 12:27 PM Central Time (07/17/2018). If you experience new issues logging into RTS or having slow performance issues, please contact the Service Desk. 

 

The statewide ticket for this issue is: 188634 

If you would like to speak to a Service Desk representative, please call us at 512-465-4010 or toll free at 1-877-933-2020. The Service Desk is available from 7:00 AM to 5:30 PM Central Time, Monday through Friday. You may also send email to: ServiceDesk@TxDMV.gov.

Best regards,

TxDMV Service Desk
Department of Motor Vehicles
IT Services Division
3800 Jackson Ave
Austin, TX 78731
(512) 465-4010
(877) 933-2020
ServiceDesk@TxDMV.gov

 

Source: Tax Assessor-Collectors
Resolved: AT&T Network Issue (07/17/2018 @ 12:43 PM Central Time)

Posted in Tax Assessor-Collectors | Comments Off on Resolved: AT&T Network Issue (07/17/2018 @ 12:43 PM Central Time)

Update: Network issue (07/17/2018 @ 12:15 PM Central Time)

Good afternoon,

The network issue has been identified as a major incident at AT&T that impacts telecommunication circuits across certain areas of Texas.  Counties known to be impacted include but are not limited to the following:  Val Verde, Medina, Sabine, Hardin, Hildalgo, Harris and Bexar. An update will be provided as more information becomes available.

 

The statewide ticket number for this issue is: 188634 

 

If you would like to speak to a Service Desk representative, please call us at 512-465-4010 or toll free at 1-877-933-2020. The Service Desk is available from 7:00 AM to 5:30 PM CDT, Monday through Friday. You may also send email to: ServiceDesk@TxDMV.gov.

 

We apologize for the inconvenience and any impact on you or your customers.

 

Best regards,

 

TxDMV Service Desk

Department of Motor Vehicles

IT Services Division

3800 Jackson Ave

Austin, TX 78731

(512) 465-4010

(877) 933-2020

ServiceDesk@TxDMV.gov

 

 

Source: Tax Assessor-Collectors
Update: Network issue (07/17/2018 @ 12:15 PM Central Time)

Posted in Tax Assessor-Collectors | Comments Off on Update: Network issue (07/17/2018 @ 12:15 PM Central Time)

Initial Notification: Network issue (07/17/2018 @ 9:44 AM)

Good morning,

An issue at AT&T has been identified that impacts multiple RTS office locations and prevents users from logging onto the system or causes slow performance. Support staff are working with AT&T to resolve the issue. An update will be sent by 12:00 PM Central Time today (07/17/2018) or as more information becomes available.

The statewide ticket number for this issue is: 188634 

If you would like to speak to a Service Desk representative, please call us at 512-465-4010 or toll free at 1-877-933-2020. The Service Desk is available from 7:00 AM to 5:30 PM CDT, Monday through Friday. You may also send email to: ServiceDesk@TxDMV.gov.

 

We apologize for the inconvenience and any impact on you or your customers.

 

Best regards,

 

TxDMV Service Desk

Department of Motor Vehicles

IT Services Division

3800 Jackson Ave

Austin, TX 78731

(512) 465-4010

(877) 933-2020

ServiceDesk@TxDMV.gov

 

Source: Tax Assessor-Collectors
Initial Notification: Network issue (07/17/2018 @ 9:44 AM)

Posted in Tax Assessor-Collectors | Comments Off on Initial Notification: Network issue (07/17/2018 @ 9:44 AM)