Monthly Archives: January 2015

Webinars on RTB #002-15 Storage Lien and Form VTR-265-S Revisions

 

Please review and distribute as appropriate.
Today, the Texas Department of Motor Vehicles (TxDMV) published Registration and Title Bulletin #002-15 Storage Lien and Form VTR-265-S Revisions.  As a follow-up, webi… Continue reading

Posted in Tax Assessor-Collectors | Comments Off on Webinars on RTB #002-15 Storage Lien and Form VTR-265-S Revisions

January 2015 Registration Manual Update

 

Please review and distribute as appropriate.
The latest update to the Motor Vehicle Registration Manual (attached) is now available via RTS workstations and at www.txdmv.gov.
We welcome your feedback and encourage you… Continue reading

Posted in Tax Assessor-Collectors | Comments Off on January 2015 Registration Manual Update

Single-Sticker Transition for Motor Carriers

Dear Motor Carrier:
Texas will stop issuing inspection stickers and transition to a “single sticker” vehicle inspection and registration program starting March 1, 2015. This single sticker will serve as proof of bo… Continue reading

Posted in Motor Carriers | Comments Off on Single-Sticker Transition for Motor Carriers

January 2015 Title Manual Update

 

Please review and distribute as appropriate.
The latest update to the Motor Vehicle Title Manual (attached) is now available via RTS workstations and at www.txdmv.gov.
We welcome your feedback and encourage you to ema… Continue reading

Posted in Motorist Services | Comments Off on January 2015 Title Manual Update

January 2015 Title Manual Update

 

Please review and distribute as appropriate.
The latest update to the Motor Vehicle Title Manual (attached) is now available via RTS workstations and at www.txdmv.gov.
We welcome your feedback and encourage you to ema… Continue reading

Posted in Dealers and Manufacturers | Comments Off on January 2015 Title Manual Update

“Two Steps, One Sticker” News Conference

 
Media Contact: Media@TxDMV.gov  (512) 465-1484 January 30, 2015
MEDIA ADVISORY
Legislators, State Regulators and Counties to Headline “Two Steps, One Sticker” Day at State Capitol Vehicle Registrati… Continue reading

Posted in News and Information | Comments Off on “Two Steps, One Sticker” News Conference

RTB #002-15 Storage Lien and Form VTR-265-S Revisions

 

Please review and distribute as appropriate. 
Thank you,
Jeremiah Kuntz, DirectorVehicle Titles and Registration DivisionTexas Department of Motor Vehicles
Attachments
If you have any comments or suggestio… Continue reading

Posted in Tax Assessor-Collectors | Comments Off on RTB #002-15 Storage Lien and Form VTR-265-S Revisions

“Two Steps, One Sticker” Updated Promotional Material

 

Please review and distribute as appropriate.
The Texas Department of Motor Vehicles (TxDMV) is happy to announce updated promotional material for “Two Steps, One Sticker” is now available. TxDMV has updated the dealer … Continue reading

Posted in Tax Assessor-Collectors | Comments Off on “Two Steps, One Sticker” Updated Promotional Material

Webinars on RTB #001-15 Mechanic’s Lien and Form VTR-265-M Revisions

 

Please review and distribute as appropriate.
*** Note:  The registration link for the 2:00 p.m. webinar has changed as of 1:00 p.m. Please register for the 2:00 p.m. webinar using the updated link below. We apolog… Continue reading

Posted in Tax Assessor-Collectors | Comments Off on Webinars on RTB #001-15 Mechanic’s Lien and Form VTR-265-M Revisions

Webinars on RTB #001-15 Mechanic’s Lien and Form VTR-265-M Revisions

 

Please review and distribute as appropriate.
*** Note:  Due to logistical complications, new registration links have been provided. Also, the 9:00 a.m. session has been rescheduled to 10:00 a.m.  We apologize… Continue reading

Posted in Tax Assessor-Collectors | Comments Off on Webinars on RTB #001-15 Mechanic’s Lien and Form VTR-265-M Revisions

Special Plates call center issue Resolved 5p.m. today

Good afternoon,
 
The Special Plate call center issue was resolved at approximately 5 p.m. today. The Special Plates call center will be available per normal business hours starting tomorrow, January 27, 2015. We ap… Continue reading

Posted in Tax Assessor-Collectors | Comments Off on Special Plates call center issue Resolved 5p.m. today

Single Sticker Overview for Government Agencies

 

Please review and distribute as appropriate.
The Texas Department of Motor Vehicles will be providing government agencies information explaining how the single sticker program relates to vehicles with exempt plates and… Continue reading

Posted in Tax Assessor-Collectors | Comments Off on Single Sticker Overview for Government Agencies

Intermittent “All circuits busy” when calling Special Plates call center

Good morning,
 
Please be aware a telecommunications issue is affecting the Special Plate call center.  Inbound callers have about a 10% chance to receive a fast busy signal.  Most calls will get through on the… Continue reading

Posted in Tax Assessor-Collectors | Comments Off on Intermittent “All circuits busy” when calling Special Plates call center

Special Plates call center issue Resolved

Good afternoon,
 
Please be aware there is an issue that prohibits the Special Plate group from creating new transactions in RTS.  Information Technology Services Division (ITSD) technicians have identified the… Continue reading

Posted in Tax Assessor-Collectors | Comments Off on Special Plates call center issue Resolved

Webinars on RTB #001-15 Mechanic’s Lien and Form VTR-265-M Revisions

 

Please review and distribute as appropriate.
On January 22, 2015, the Texas Department of Motor Vehicles (TxDMV) published Registration and Title Bulletin #001-15 Mechanic’s Lien and Form VTR-265-M Revisions.&nbs… Continue reading

Posted in Tax Assessor-Collectors | Comments Off on Webinars on RTB #001-15 Mechanic’s Lien and Form VTR-265-M Revisions

TxDMV Weather Delays – Lubbock/Midland

TxDMV’s Lubbock and Midland-Odessa Regional Service Centers will delay opening until 10 a.m. today, January 23, due to inclement weather.
Customers needing assistance may call 1-888-368-4689.
 

Continue reading

Posted in News and Information | Comments Off on TxDMV Weather Delays – Lubbock/Midland

Special Plates call center issue Resolved

Good afternoon,
 
The Special Plate call center issue has been resolved. We apologize for any inconvenience this may have caused.
 
The ticket number for this issue is: #13694
 
If you continue to expe… Continue reading

Posted in Tax Assessor-Collectors | Comments Off on Special Plates call center issue Resolved

Intermittent “All circuits busy” when calling Special Plates call center

Good afternoon,
 
Please be aware a telecommunications issue is affecting the Special Plate call center.  Inbound callers have about a 10% chance to receive a fast busy signal.  Most calls will get through on t… Continue reading

Posted in Tax Assessor-Collectors | Comments Off on Intermittent “All circuits busy” when calling Special Plates call center

RTB #001-15 Mechanic’s Lien and Form VTR-265-M Revisions

 

Please review and distribute as appropriate.

Thank you,

Jeremiah Kuntz, Director
Vehicle Titles and Registration Division
Texas Department of Motor Vehicles

Attachments

If you have any comments or suggestions concerning this VTR communication process, please contact your local TxDMV Regional Service Center.

Continue reading

Posted in Tax Assessor-Collectors | Comments Off on RTB #001-15 Mechanic’s Lien and Form VTR-265-M Revisions

“Two Steps, One Sticker” Day

 

Dear Tax Assessor-Collectors,
On Monday, January 26, public service announcements will begin airing on radio stations around the state as we continue our education and outreach campaign for “Two Steps, One Sticke… Continue reading

Posted in Tax Assessor-Collectors | Comments Off on “Two Steps, One Sticker” Day

Amarillo office closure

Due to inclement weather, the TxDMV Amarillo Regional Service Center will be closed today, January 22. Customers needing assistance may call 1-888-368-4689.
 

Continue reading

Posted in News and Information | Comments Off on Amarillo office closure

Intermittent “All Circuits Busy” – Resolved

Good afternoon,  
The RTS Service Desk phone circuit issue has been resolved.   
 
We apologize for the inconvenience this may have caused.
 
If you continue to experience problems with t… Continue reading

Posted in Tax Assessor-Collectors | Comments Off on Intermittent “All Circuits Busy” – Resolved

Status Update: Intermittent “All circuits busy” when calling RTS Service Desk

Good afternoon,  

The RTS Service Desk continues to experience intermittent “all circuits busy” messages on incoming calls.  Information Technology Services Division (ITSD) technicians are wor… Continue reading

Posted in Tax Assessor-Collectors | Comments Off on Status Update: Intermittent “All circuits busy” when calling RTS Service Desk

Intermittent “All circuits busy” when calling RTS Service Desk

Good morning,

 

Please be aware that the RTS Service Desk is experiencing intermittent “all circuits busy” messages on incoming calls.  Information Technology Services Division (ITSD) technician… Continue reading

Posted in Tax Assessor-Collectors | Comments Off on Intermittent “All circuits busy” when calling RTS Service Desk

2015 Gregorian and Application Manager (AM) Dates

 

Please review and distribute as appropriate.
Attached are two files providing both a calendar and a table listing format of the Gregorian and Application Manager (AM) dates for Calendar Year 2015.
The AM date is part … Continue reading

Posted in Tax Assessor-Collectors | Comments Off on 2015 Gregorian and Application Manager (AM) Dates