Monthly Archives: August 2015

Texas International Registration Plan (TxIRP) offers payment by credit card

Effective Sept. 1, 2015, the Texas International Registration Plan (TxIRP) online system will have the ability to accept payment by credit card through the Texas.gov system. State law requires any state agency that accepts cred… Continue reading

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Texas International Registration Plan (TxIRP) offers payment by credit card

Effective Sept. 1, 2015, the Texas International Registration Plan (TxIRP) online system will have the ability to accept payment by credit card through the Texas.gov system. State law requires any state agency that accepts cred… Continue reading

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Summary of 84th Texas Legislature Bills

TO: All County Tax Assessor-Collectors SUBJECT: Summary of 84th Texas Legislature Bills Linked below is a list summarizing the key bills that were enacted during the 84th Regular Legislative Session which impact vehicle titles and registration. In some cases, these … Continue reading

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COGNOS logon issue resolved 8/31/2015

Good morning,
 
The COGNOS system logon issue has been resolved. You may have to close and restart your browser to log into COGNOS.  If you experience login issues with COGNOS again please contact the… Continue reading

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COGNOS login issue resolution ETA 1-3 hours 8/31/2015

Good morning,
 
The COGNOS system logon issue continues. Technicians are working to resolve the issue.  The ETA for resolution is one to three hours.  Updates will be sent hourly until the i… Continue reading

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COGNOS login issue continues 8/31/2015

Good morning,
 
The COGNOS system logon issue continues. Technicians are working to resolve the issue.  No ETA for resolution is available at this time.  Updates will be sent hourly until the iss… Continue reading

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COGNOS login issue 8/31/2015

Good morning,
 
An issue has been identified with the COGNOS system that prevents users from logging on. Technicians are working to resolve the issue.  No ETA for resolution is available at this time.&nbsp… Continue reading

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RTS Refactoring: Running a county “short week” funds remittance report

Good afternoon,
 
For many counties, next week will be the first week to run the Weekly Funds Remittance Report (Registration) for a “short week”. Although counties had previously been provided with a short w… Continue reading

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Consumer Relations Division Operating Hours

 

The Texas Department of Motor Vehicles Consumer Relations Division is changing their operating hours to 8:00 a.m. – 5:00 p.m. CST effective September 1, 2015.  If you have any questions, please contact us at … Continue reading

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webDEALER Release 2.3.0 – Available August 31, 2015

 

Please review and distribute as appropriate.
The Texas Department of Motor Vehicles (TxDMV) is pleased to announce webDEALER 2.3.0 will be released this weekend and will be available for use on Monday, August 31. … Continue reading

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webDEALER Release 2.3.0 – Available August 31, 2015

 

Please review and distribute as appropriate.
The Texas Department of Motor Vehicles (TxDMV) is pleased to announce webDEALER 2.3.0 will be released this weekend and will be available for use on Monday, August 31. … Continue reading

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RTB #008-15 Mechanic’s Lien and Form VTR-265-M Revisions

 

Please review and distribute as appropriate.
We are providing you with Registration and Title Bulletin #008-15 on Mechanic’s Lien and Form VTR-265-M Revisions. 
As a follow-up, webinars have been scheduled … Continue reading

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New phone menu for 1-800-299-1700

Dear Motor Carriers,
Today the TxDMV launched a new phone system for its Motor Carrier Division to improve customer services.
You still dial 1-800-299-1700, same as before. However, the phone menu changed with introduction of the new sy… Continue reading

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New phone menu for 1-800-299-1700

Dear Motor Carriers,
Today the TxDMV launched a new phone system for its Motor Carrier Division to improve customer services.
You still dial 1-800-299-1700, same as before. However, the phone menu changed with introduction of the new sy… Continue reading

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TxDMV network change for BRITS 8/27/2015 6:30 pm CDT

Good afternoon,
 
This message is intended for counties that utilize the Texas Parks & Wildlife Department (TPWD) Boat Registration Information And Titling System (BRITS). TxDMV will be migrating the network connecti… Continue reading

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RTS Printers: How to set the Sleep delay 8/24/2015

Good morning,
 
Do you have printers that are going into Sleep mode too quickly?  Do you and your customers spend time waiting for your printer to warm up?  If so you may consider changing the Sleep m… Continue reading

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Additional Refactored RTS issue identified and resolved 8/24/2015

Good morning,
 
During the initial service restart this morning an additional issue was identified with the Refactored RTS system.  Technicians have updated the system and have restarted the services in or… Continue reading

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Refactored RTS issue resolved 8/24/2015

Good morning,
 
The issue with the Refactored RTS system has been resolved.  Please close your browser and log back into the system.  If you experience any new issues with the Refactored RTS system please conta… Continue reading

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Motor Vehicle Division (MVD) contact numbers

 

Dear Licensee,
 
The Motor Vehicle Division (MVD) contact numbers will soon stop forwarding faxes sent to the old numbers. After August 31, 2015, faxes sent to the old number will no longer be deliverable. Theref… Continue reading

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Refactored RTS issue 8/24/2015

Good morning,
 
An issue has been identified with the Refactored RTS system that prevents users from logging on. Technicians are working to have the impacted serviecs restarted to correct the issue.  Updat… Continue reading

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RTS Legacy Report 4602 downloaded again 8/21/2015

Good morning,
 
Due to a system issue the prior download of Legacy RTS system reports contained an older copy of the 4602 for 8/14/2015.  The latest copy of the 4602 has now been downloaded and verified.  Pleas… Continue reading

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RTS Legacy Reports Delivered 8/21/2015

Good morning,
 
Legacy RTS system reports have been downloaded and are immediately available to reprint.  Please reprint the following reports: 4602, 4603, 4604, 3564, 3665, and 5152.
 
If you did n… Continue reading

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RTS Legacy Reports Delayed 8/21/2015

Good morning,
 
An issue has been identified that prevented the delivery of Legacy RTS system reports to some but not all Legacy counties this morning. Technicians have identified the issue and are working to restart the… Continue reading

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eTags Login issue resolved 8/20/2015

Good evening,
The eTags login issue has been resolved.  Please resume normal dealer operations.
Please remember that after using an Internet Down tag, you must enter the information for that tag into eTags as soon as the… Continue reading

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eTags Login issue 8/20/2015

Good afternoon,
An issue has been identified with eTags which prevents users from logging into the system.  The problem started at approximately 4:50 p.m. Thursday August 20th.
Technicians are currently working to r… Continue reading

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