Monthly Archives: November 2015

RESOLVED: NMVTIS data delayed 11/30/2015

Good Morning,
 
All NMVTIS data has now been received from last week.  In order to see all data from last week please run the NMVTIS report separately for each day, 11/24, 11/25, 11/26 and 11/27/2015.  If … Continue reading

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RESOLVED: NMVTIS data delayed 11/30/2015

Good Morning,
 
All NMVTIS data has now been received from last week.  In order to see all data from last week please run the NMVTIS report separately for each day, 11/24, 11/25, 11/26 and 11/27/2015.  If … Continue reading

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RESOLVED: RTS available now 11/30/2015

Good Morning,
 
The RTS system is operational and immediately available at this time.  If you experience issues please contact the Service Desk.
 
If you would like to speak to a Service D… Continue reading

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RESOLVED: RTS available now 11/30/2015

Good Morning,
 
The RTS system is operational and immediately available at this time.  If you experience issues please contact the Service Desk.
 
If you would like to speak to a Service D… Continue reading

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RTS system restart at 11 .m. 11/30/2015

Good Morning,
 
The RTS system will be restarted at 11 a.m. in order to perform unplanned maintenance and will be unavailable for approximately 10 minutes.  A notification will be sent to confirm the … Continue reading

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RTS system restart at 11 .m. 11/30/2015

Good Morning,
 
The RTS system will be restarted at 11 a.m. in order to perform unplanned maintenance and will be unavailable for approximately 10 minutes.  A notification will be sent to confirm the … Continue reading

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RTS POS release note update 11/25/2015

Good morning,
 
Please find attached an update to the Registration and Title System (RTS) Point of Sale (POS) release notes.  This Issues Only addendum contains information about the issues resolved and reporte… Continue reading

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RTS POS release note update 11/25/2015

Good morning,
 
Please find attached an update to the Registration and Title System (RTS) Point of Sale (POS) release notes.  This Issues Only addendum contains information about the issues resolved and reporte… Continue reading

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All RTS systems normal 11/26/2015

Good Morning,
 
RTS system overnight processing completed successfully on schedule last night. All RTS related systems are operational.  Please contact the Service Desk if you experience any issues with the sys… Continue reading

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All RTS systems normal 11/26/2015

Good Morning,
 
RTS system overnight processing completed successfully on schedule last night. All RTS related systems are operational.  Please contact the Service Desk if you experience any issues with the sys… Continue reading

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NMVTIS data delayed 11/25/2015

Good Morning,
 
TxDMV did not receive the daily NMVTIS data file from AAMVA last night.  If you run NMVTIS reports in COGNOS the reports will be blank today.  The Wednesday data will be… Continue reading

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NMVTIS data delayed 11/25/2015

Good Morning,
 
TxDMV did not receive the daily NMVTIS data file from AAMVA last night.  If you run NMVTIS reports in COGNOS the reports will be blank today.  The Wednesday data will be… Continue reading

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RESOLVED: COGNOS available now 11/24/2015

Good morning,
 
The COGNOS system is now avaialble.  All reports are immediately available to run.  If you experience issues please contact the Service Desk.
 
The statewide ticket fo… Continue reading

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RESOLVED: COGNOS available now 11/24/2015

Good morning,
 
The COGNOS system is now avaialble.  All reports are immediately available to run.  If you experience issues please contact the Service Desk.
 
The statewide ticket fo… Continue reading

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RESOLVED: RTS available now 11/24/2015

Good Morning,
 
The RTS system is fully operational and immediately available at this time.  The Point of Sale system is ready to be logged into.  COGNOS is not yet available.  A separate message… Continue reading

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RESOLVED: RTS available now 11/24/2015

Good Morning,
 
The RTS system is fully operational and immediately available at this time.  The Point of Sale system is ready to be logged into.  COGNOS is not yet available.  A separate message… Continue reading

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Update: RTS overnight processing delayed ETA 10 a.m. 11/24/2015

Good Morning,
 
RTS system overnight processing is not yet complete.  Please do not log into the RTS Point of Sale (POS) client until you receive notification that the overnight processing has been completed. &… Continue reading

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Update: RTS overnight processing delayed ETA 10 a.m. 11/24/2015

Good Morning,
 
RTS system overnight processing is not yet complete.  Please do not log into the RTS Point of Sale (POS) client until you receive notification that the overnight processing has been completed. &… Continue reading

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RTS overnight processing delayed 11/24/2015

Good Morning,
 
RTS system overnight processing is not yet complete.  Please do not log into the RTS Point of Sale (POS) client until you receive notification that the overnight processing has been completed. &… Continue reading

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RTS overnight processing delayed 11/24/2015

Good Morning,
 
RTS system overnight processing is not yet complete.  Please do not log into the RTS Point of Sale (POS) client until you receive notification that the overnight processing has been completed. &… Continue reading

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RTS system issue 11/23/2015

Good Morning,
 
An issue has been identified with the RTS system that intermittently prevents some users from processing transactions.  Support staff are working to resolve the issue.  There… Continue reading

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RTS system issue 11/23/2015

Good Morning,
 
An issue has been identified with the RTS system that intermittently prevents some users from processing transactions.  Support staff are working to resolve the issue.  There… Continue reading

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RTS system issue 11/23/2015 – 9:45 to 10:10 a.m.

Good Morning,
 
An issue has been identified with the RTS system that prevented users from processing transactions between 9:45 until 10:00 a.m. this morning.  The symptoms have cleared and the s… Continue reading

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RTS system issue 11/23/2015 – 9:45 to 10:10 a.m.

Good Morning,
 
An issue has been identified with the RTS system that prevented users from processing transactions between 9:45 until 10:00 a.m. this morning.  The symptoms have cleared and the s… Continue reading

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RESOLVED: RTS system issue 11/23/2015

Good Morning,
 
The RTS system is fully operational and immediately available at this time.
 
Important: Please be aware any transaction that completed without a receipt will need to be voided. Please follow… Continue reading

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