Monthly Archives: March 2016

Enhanced Defect / Issue Communication Process Survey

 
Good afternoon,
 
Recently the Texas Department of Motor Vehicles (TxDMV) hosted a webinar to introduce the enhanced issue communication process to counties. Issues occur when a system or application does not perform as expected… Continue reading

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Enhanced Defect / Issue Communication Process Survey

 
Good afternoon,
 
Recently the Texas Department of Motor Vehicles (TxDMV) hosted a webinar to introduce the enhanced issue communication process to counties. Issues occur when a system or application does not perform as expected… Continue reading

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RESOLVED: IRP data updates complete 3/25/2016

 
Good morning,
 
IRP data updates are complete. IRP transmittal reports were downloaded yesterday afternoon.  Cognos reports containing IRP data for 3/23/2016 are available now and will contain correct da… Continue reading

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RESOLVED: IRP data updates complete 3/25/2016

 
Good morning,
 
IRP data updates are complete. IRP transmittal reports were downloaded yesterday afternoon.  Cognos reports containing IRP data for 3/23/2016 are available now and will contain correct da… Continue reading

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COGNOS issue running reports 3/24/2016

 
Good afternoon,
 
IRP data updates did not complete due to the delay in RTS data updates from over night processing.  IRP reports for today (3/24/16) will be blank.  Support staff have ide… Continue reading

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COGNOS issue running reports 3/24/2016

 
Good afternoon,
 
IRP data updates did not complete due to the delay in RTS data updates from over night processing.  IRP reports for today (3/24/16) will be blank.  Support staff have ide… Continue reading

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RESOLVED: COGNOS reports slow 3/22/2016

 
Good morning,
 
The issue with the COGNOS system has been resolved and the system has been confirmed operational as of 9:35 AM.  If you experience new issues with COGNOS please contact the service desk.
 
T… Continue reading

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RESOLVED: COGNOS reports slow 3/22/2016

 
Good morning,
 
The issue with the COGNOS system has been resolved and the system has been confirmed operational as of 9:35 AM.  If you experience new issues with COGNOS please contact the service desk.
 
T… Continue reading

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COGNOS reports slow 3/22/2016

 
Good morning,
 
An issue has been identified with the COGNOS system where Cognos reports are running extremely slow. Support staff will need to restart the server to resolve the issue.  The server will b… Continue reading

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COGNOS reports slow 3/22/2016

 
Good morning,
 
An issue has been identified with the COGNOS system where Cognos reports are running extremely slow. Support staff will need to restart the server to resolve the issue.  The server will b… Continue reading

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County Issue Communication Process Webinar

 
Good morning,
 
The Texas Department of Motor Vehicles (TxDMV) would like to announce an enhanced system issue communication process that includes more built-in notifications and updates for county users. A system issue is an is… Continue reading

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County Issue Communication Process Webinar

 
Good morning,
 
The Texas Department of Motor Vehicles (TxDMV) would like to announce an enhanced system issue communication process that includes more built-in notifications and updates for county users. A system issue is an is… Continue reading

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Cognos ERQ2.2 Deployment Delay 3/14/2016

 
Good afternoon,
On Friday, March 11, 2016, the Texas Department of Motor Vehicles (TxDMV) announced an update to the Cognos Enterprise Reporting tool. Originally scheduled to take place on Sunday, March 13, 2016, the update was design… Continue reading

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Cognos ERQ2.2 Deployment Delay 3/14/2016

 
Good afternoon,
On Friday, March 11, 2016, the Texas Department of Motor Vehicles (TxDMV) announced an update to the Cognos Enterprise Reporting tool. Originally scheduled to take place on Sunday, March 13, 2016, the update was design… Continue reading

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Cognos ERQ2.2 Release 3/11/2016

Good afternoon,
On Sunday, March 13, 2016, the Texas Department of Motor Vehicles (TxDMV) will update the Cognos Enterprise Reporting tool.
The Week/Month-to-Date report has been updated to display the apprehension amount fee source det… Continue reading

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Cognos ERQ2.2 Release 3/11/2016

Good afternoon,
On Sunday, March 13, 2016, the Texas Department of Motor Vehicles (TxDMV) will update the Cognos Enterprise Reporting tool.
The Week/Month-to-Date report has been updated to display the apprehension amount fee source det… Continue reading

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RTS POS report issue 3/10/2016

 
Good morning,
 
An issue was identified that prevented overnight POS reports from running. These include the Batch Inventory Action, Title Package and Countywide reports. These reports were generat… Continue reading

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RTS POS report issue 3/10/2016

 
Good morning,
 
An issue was identified that prevented overnight POS reports from running. These include the Batch Inventory Action, Title Package and Countywide reports. These reports were generat… Continue reading

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NMVTIS Data delayed 3/9/2016

 
Good morning,
 
TxDMV did not receive the daily NMVTIS data file from AAMVA last night.  NMVTIS reports will be blank today.  Support staff are working with AAMVA to resolve the issue.  The da… Continue reading

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NMVTIS Data delayed 3/9/2016

 
Good morning,
 
TxDMV did not receive the daily NMVTIS data file from AAMVA last night.  NMVTIS reports will be blank today.  Support staff are working with AAMVA to resolve the issue.  The da… Continue reading

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UPDATE: RTS Apportioned Transaction Issue 3/9/2016

 
Good morning,
 
Earlier this week an issue was reported where RTS prevented completion of title transactions involving apportioned registration. The fix for this issue was implemented last night an… Continue reading

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UPDATE: RTS Apportioned Transaction Issue 3/9/2016

 
Good morning,
 
Earlier this week an issue was reported where RTS prevented completion of title transactions involving apportioned registration. The fix for this issue was implemented last night an… Continue reading

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UPDATE: RTS remittance issue 3/8/2016

 
Good morning,
 
The issue impacting remittance has been resolved for all counties with the exception of El Paso and Hudspeth which is due to a separate time zone issue.  Anyone not previously able to remit should … Continue reading

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UPDATE: RTS remittance issue 3/8/2016

 
Good morning,
 
The issue impacting remittance has been resolved for all counties with the exception of El Paso and Hudspeth which is due to a separate time zone issue.  Anyone not previously able to remit should … Continue reading

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UPDATE: RTS remittance issue 3/8/2016

 
Good afternoon,
 
It’s been determined that the issue that prevents remitting funds only impacts a limited number of counties.  You are only impacted if you have no data showing in the ACC017 Funds Due Summary screen. … Continue reading

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