Monthly Archives: June 2016

Initial Notification (6/13/2016 10:45 AM) – RTS unavailable

 
Good morning,
 
An issue has been reported with RTS which prevents transaction processing. Support staff are working to identify and resolve the issue. Additional notifications will be sent out as new informa… Continue reading

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Initial Notification (6/13/2016 10:45 AM) – RTS unavailable

 
Good morning,
 
An issue has been reported with RTS which prevents transaction processing. Support staff are working to identify and resolve the issue. Additional notifications will be sent out as new informa… Continue reading

Comments Off on Initial Notification (6/13/2016 10:45 AM) – RTS unavailable

Initial Notification (6/13/2016 10:45 AM) – RTS unavailable

 
Good morning,
 
An issue has been reported with RTS which prevents transaction processing. Support staff are working to identify and resolve the issue. Additional notifications will be sent out as new informa… Continue reading

Comments Off on Initial Notification (6/13/2016 10:45 AM) – RTS unavailable

REMINDER: TxPROS will be offline on Sunday, June 12, 2016

Please be reminded that on Sunday, June 12, TxDMV will take the Texas Permitting and Routing Optimization System (TxPROS) offline for maintenance to the system’s servers. TxPROS will be unavailable to customers starting at abou… Continue reading

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REMINDER: TxPROS will be offline on Sunday, June 12, 2016

Please be reminded that on Sunday, June 12, TxDMV will take the Texas Permitting and Routing Optimization System (TxPROS) offline for maintenance to the system’s servers. TxPROS will be unavailable to customers starting at abou… Continue reading

Posted in Motor Carriers | Comments Off on REMINDER: TxPROS will be offline on Sunday, June 12, 2016

RESOLVED (6/10/2016 7:00 AM) – eTags available

 
Good morning,
 
The eTags system was available by 1:30 AM.  Please resume normal business operations.  If you experience a new issue with eTags, please contact the Service Desk.
 
The statewide ticket for t… Continue reading

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RESOLVED (6/10/2016 7:00 AM) – eTags available

 
Good morning,
 
The eTags system was available by 1:30 AM.  Please resume normal business operations.  If you experience a new issue with eTags, please contact the Service Desk.
 
The statewide ticket for t… Continue reading

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INITIAL NOTIFICATION (6/9/2016 8:35 PM) – eTags unavailable

 
Good evening,
 
An issue has been reported with the eTags system that prevents some users from logging into the system. Support staff are working to identify and resolve the issue.  A follow up notificat… Continue reading

Posted in Dealers and Manufacturers | Comments Off on INITIAL NOTIFICATION (6/9/2016 8:35 PM) – eTags unavailable

INITIAL NOTIFICATION (6/9/2016 8:35 PM) – eTags unavailable

 
Good evening,
 
An issue has been reported with the eTags system that prevents some users from logging into the system. Support staff are working to identify and resolve the issue.  A follow up notificat… Continue reading

Posted in Dealers and Manufacturers | Comments Off on INITIAL NOTIFICATION (6/9/2016 8:35 PM) – eTags unavailable

REMINDER: Cognos ERQ3 Update (6/13/2016)

Good afternoon,
 
Over the weekend of June 11, 2016, the Texas Department of Motor Vehicles (TxDMV) will update the Cognos Enterprise Reporting tool with enhancements to two existing reports in response to requests by users.

The Sale… Continue reading

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REMINDER: Cognos ERQ3 Update (6/13/2016)

Good afternoon,
 
Over the weekend of June 11, 2016, the Texas Department of Motor Vehicles (TxDMV) will update the Cognos Enterprise Reporting tool with enhancements to two existing reports in response to requests by users.

The Sale… Continue reading

Comments Off on REMINDER: Cognos ERQ3 Update (6/13/2016)

TxPROS will be offline on Sunday, June 12, 2016

On Sunday, June 12, TxDMV will take the Texas Permitting and Routing Optimization System (TxPROS) offline for maintenance to the system’s servers. TxPROS will be unavailable to customers starting at about 7 a.m. on Sunday, June… Continue reading

Posted in Motor Carriers | Comments Off on TxPROS will be offline on Sunday, June 12, 2016

TxPROS will be offline on Sunday, June 12, 2016

On Sunday, June 12, TxDMV will take the Texas Permitting and Routing Optimization System (TxPROS) offline for maintenance to the system’s servers. TxPROS will be unavailable to customers starting at about 7 a.m. on Sunday, June… Continue reading

Posted in Motor Carriers | Comments Off on TxPROS will be offline on Sunday, June 12, 2016

UPDATE (6/7/2016 5:30 p.m.) – RTS Intermittent Connectivity Issues

Good afternoon,
 
TxDMV support staff and the state data center are continuing to monitor the RTS system.  The last known occurrence of intermittent connectivity was reported at 10:00 a.m. this morning (6/7/16).  A follow up m… Continue reading

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UPDATE (6/7/2016 5:30 p.m.) – RTS Intermittent Connectivity Issues

Good afternoon,
 
TxDMV support staff and the state data center are continuing to monitor the RTS system.  The last known occurrence of intermittent connectivity was reported at 10:00 a.m. this morning (6/7/16).  A follow up m… Continue reading

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UPDATE (6/7/2016 12:40 p.m.) – RTS Intermittent Connectivity Issues

 
Good afternoon,
 
TxDMV support staff continue to work with the state data center to identify the root cause of the RTS intermittent connectivity issues by reviewing system logs. The last known issue occurred at 10:00 a.m.
Continue reading

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UPDATE (6/7/2016 12:40 p.m.) – RTS Intermittent Connectivity Issues

 
Good afternoon,
 
TxDMV support staff continue to work with the state data center to identify the root cause of the RTS intermittent connectivity issues by reviewing system logs. The last known issue occurred at 10:00 a.m.
Continue reading

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UPDATE (6/7/2016 11:24 a.m.) – RTS Intermittent Connectivity Issues

Good morning,
 
The intermittent issue is occurring once per hour.  The last occurrence was at approximately 10:00 AM this morning. We are continuing to work with the state data center towards a resolution.
 
If y… Continue reading

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UPDATE (6/7/2016 11:24 a.m.) – RTS Intermittent Connectivity Issues

Good morning,
 
The intermittent issue is occurring once per hour.  The last occurrence was at approximately 10:00 AM this morning. We are continuing to work with the state data center towards a resolution.
 
If y… Continue reading

Comments Off on UPDATE (6/7/2016 11:24 a.m.) – RTS Intermittent Connectivity Issues

INITIAL NOTIFICATION (6/7/2016 8:55 a.m.) – RTS Intermittent Connectivity Issues

Good morning,
 
An issue has been identified with a server at the state data center that is causing new intermittent connectivity issues that may affect a limited number of counties.  Support staff are working t… Continue reading

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INITIAL NOTIFICATION (6/7/2016 8:55 a.m.) – RTS Intermittent Connectivity Issues

Good morning,
 
An issue has been identified with a server at the state data center that is causing new intermittent connectivity issues that may affect a limited number of counties.  Support staff are working t… Continue reading

Comments Off on INITIAL NOTIFICATION (6/7/2016 8:55 a.m.) – RTS Intermittent Connectivity Issues

RESOLVED (6/7/2016 8:15 a.m.) – RTS Intermittent Connectivity Issues

Good morning,
  
The RTS intermittent connectivity issues were resolved by 8:15 AM.  Please resume normal business operations.  If you experience a new issue with RTS please contact the Service Desk.
 
The sta… Continue reading

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RESOLVED (6/7/2016 8:15 a.m.) – RTS Intermittent Connectivity Issues

Good morning,
  
The RTS intermittent connectivity issues were resolved by 8:15 AM.  Please resume normal business operations.  If you experience a new issue with RTS please contact the Service Desk.
 
The sta… Continue reading

Comments Off on RESOLVED (6/7/2016 8:15 a.m.) – RTS Intermittent Connectivity Issues

INITIAL NOTIFICATION (6/7/2016 8:15 a.m.) – RTS intermittent connectivity issues

Good morning,
 
The RTS system is currently experiencing intermittent connectivity issues that may impact a limited number of counties. Support staff are working to identify and resolve the issue. 
 
If y… Continue reading

Comments Off on INITIAL NOTIFICATION (6/7/2016 8:15 a.m.) – RTS intermittent connectivity issues

INITIAL NOTIFICATION (6/7/2016 8:15 a.m.) – RTS intermittent connectivity issues

Good morning,
 
The RTS system is currently experiencing intermittent connectivity issues that may impact a limited number of counties. Support staff are working to identify and resolve the issue. 
 
If y… Continue reading

Comments Off on INITIAL NOTIFICATION (6/7/2016 8:15 a.m.) – RTS intermittent connectivity issues