Monthly Archives: July 2017

RESOLVED: RTS performance issue (07/31/2017 @ 4:20 PM)

  Good afternoon,   An RTS performance issue was observed between 3:28 – 4:05 PM CDT this afternoon (07/31/2017) due to a network communication issue in the state data center.  If you continue to experience issues connecting to RTS, please … Continue reading

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New Specialty License Plate Honors 100 Years of Plates

Please review and distribute as appropriate. One hundred years ago, when horse drawn buggies and wagons still traveled dirt roads, the first metal license plates for automobiles were issued in Texas. To honor the century mark of Texas license plates, … Continue reading

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Initial Notification: RTS performance issue reported (07/31/2017 @ 3:50 PM)

  Good afternoon,   An RTS performance issue has been reported.  Support staff are working to identify and resolve the issue. An additional notification will be sent by 4:30 p.m. CDT today (7/31/2017) or as more information becomes available.   … Continue reading

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COMPLETED: eTAG/webDEALER Scheduled Maintenance Completed (07/30/2017 at 10:08 AM CDT)

Good morning,   The eTAG/webDEALER Scheduled Maintenance was completed as of 10:05 AM CDT this morning, 07/30/2017.  If you experience new issues with the eTAG or webDEALER systems after the maintenance window, please contact the Service Desk.   If you would … Continue reading

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Initial Notification eTAG/webDEALER Scheduled Maintenance Notification (07/28/2017 @ 6:40 PM)

Good evening, On Sunday, July 30, 2017, the Texas Department of Motor Vehicles (TxDMV) will be performing system maintenance that will require a system outage.  The duration of the maintenance is scheduled for up to 5 hours beginning at 5:00 AM CDT (July 30, … Continue reading

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Changes to the Operation of a Golf Cart in Certain Counties

Please review and distribute as appropriate. Currently, Transportation Code, Chapter 551, defines a county in which a golf cart can legally be operated as: one that borders or contains a portion of the Red River, borders or contains a portion … Continue reading

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RTB #005-17 Former Military Vehicles

Please review and distribute as appropriate. Thank you, Jeremiah Kuntz, DirectorVehicle Titles and Registration DivisionTexas Department of Motor Vehicles Attachment If you have any comments or suggestions concerning this VTR communication process, please contact your local TxDMV Regional Service Center. … Continue reading

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RTB #004-17 Waiver of Fees for Replacement Registration Sticker and/or License Plate(s)

Please review and distribute as appropriate. Thank you, Jeremiah Kuntz, DirectorVehicle Titles and Registration DivisionTexas Department of Motor Vehicles Attachment If you have any comments or suggestions concerning this VTR communication process, please contact your local TxDMV Regional Service Center. … Continue reading

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Reminder: eTAG login reminder (7/27/2017 @ 11:00 AM)

Good morning, On July 24th the Texas Department of Motor Vehicles (TxDMV) updated the eTAG login security. As part of this update, the login process changed. All eTAG users are now required to enter the license number (P number) they … Continue reading

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RESOLVED: RTS performance issue reported (07/25/2017 @ 2:50 PM)

  Good afternoon,   An RTS performance issue was observed between 2:27 – 2:30 PM CDT this afternoon (07/25/2017) due to a network communication issue in the state data center.  If you continue to experience issues connecting to RTS, please … Continue reading

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Reminder: eTAG access (7/24/2017 @ 6:50 PM)

Good evening, The Texas Department of Motor Vehicles updated the login security for eTag over the weekend of July 21, 2017.   A higher than usual number of users successfully accessed the system today.  However, some users are reporting difficulty … Continue reading

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Proposed 43 TAC Ch. 217, Subchapter G

Proposed 43 TAC §§217.141-217.144 Please review and distribute as appropriate. The Texas Department of Motor Vehicles (TxDMV) has published in the Texas Register proposed changes to the Texas Administrative Code, which affect Chapter 217, Vehicle Titles and Registration, Subchapter G, … Continue reading

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Reminder: eTAG and webDEALER logins (7/24/2017 @ 10:10 AM)

  Good morning, The Texas Department of Motor Vehicles updated the login security for eTag and webDEALER over the weekend of July 21, 2017.  We successfully migrated over 40,000 accounts and the systems were available before 8:00am this morning. If … Continue reading

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Reminder: County webDEALER logins (7/24/2017 @ 9:05 AM)

  Good morning, The Texas Department of Motor Vehicles updated the login security for eTag and webDEALER over the weekend of July 21, 2017.  We successfully migrated over 40,000 accounts and the systems were available before 8:00am this morning. If … Continue reading

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Waiver for Indigent Scofflaws

Please review and distribute as appropriate. Currently, a county tax assessor-collector may refuse to register a motor vehicle if a scofflaw is on the motor vehicle record. During the 85th Legislative Session, Senate Bill 1913 passed amending the circumstances in … Continue reading

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COMPLETED: eTAG/webDEALER Scheduled Maintenance Completed (07/24/2017 at 7:00 AM CDST)

Good morning,   The eTAG/webDEALER Scheduled Maintenance was completed as of 7:00 AM CDST this morning, 07/24/2017.  If you experience new issues with the eTAG or webDEALER systems after the maintenance window, please contact the Service Desk.   If you would like … Continue reading

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eTAG security update – steps to update email addresses

Good Afternoon, In preparation for the eTAG/webDEALER login security deployment eTAG users should ensure that they have a unique email address within the system (see attached for requirements). Several users have inquired about the process for updating email addresses. In … Continue reading

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RESOLVED: Texas.gov TPE Reports

Good evening,   The Texas.gov team has informed TxDMV that batch summary reports from Monday, July 10th, 2017 should now be available in your email. Please check your email and reprint your batch summary reports. If you did not receive your … Continue reading

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Odometer Fraud Investigation

Please review and distribute as appropriate. On July 6, 2017, the Texas Department of Public Safety (DPS) executed search and arrest warrants in connection with a large scale odometer rollback investigation that resulted in an arrest, the recovery of a … Continue reading

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Initial Notification (7/19/2017 @ 2:53 PM) – RTS performance issue

  Good afternoon,   An RTS performance issue has been reported today (07/19/2017).   Support staff are working to identify and resolve the issue.  An update will sent by 5:00 PM CDT (7/19/2017) or as more information becomes available. Statewide Ticket … Continue reading

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RESOLVED: RTS performance issue reported (07/19/2017 @ 11:08 A.M)

  Good morning,   An RTS performance issue was observed between 9:59 – 10:01 AM CDT this morning (07/19/2017) that impacted a limited number of workstations in a limited number of counties. If you are still experiencing issues connecting to … Continue reading

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Texas Slams the Brakes on a Major Odometer Fraud Operation

Texas Slams the Brakes on a Major Odometer Fraud OperationTxDMV Urges Consumers to Protect Themselves against Odometer Rollbacks AUSTIN – A man suspected of rolling back the odometers on hundreds of vehicles to defraud innocent Texas consumers was arrested following … Continue reading

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REMINDER: Additional eLICENSING Training Webinars

         The Texas Department of Motor Vehicle (TxDMV) recently launched the new eLICENSING system. eLICENSING allows all motor vehicle and salvage dealers, converters, manufactures, and other industry licensees to apply for, renew, and amend their licenses online. In order … Continue reading

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Update (7/13/2017 @ 4:00 PM) – TPE Report Discrepancies

Good afternoon,   Support staff continue to work with Texas.gov to resolve the TPE Report discrepancy issue. A notification will be sent out when the issue is resolved. An update will be sent by 10:00 AM tomorrow (7/14/2017).   The statewide … Continue reading

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Initial Notification (7/13/2017 @ 3:00 PM) – TPE Report Discrepancies

Good afternoon,   An issue has been identified with balancing the TPE reports. Support staff are working with Texas.gov to resolve the issue. A notification will be sent out when the issue is resolved. An update will be sent by 4:00 … Continue reading

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