Yearly Archives: 2017

Resolved: HEB registration renewal available (09/07/2017 @ 11:30 AM CDT)

Good morning,   HEB has confirmed they are now able to resume processing registration renewals in your county. If you have questions, need additional information, or assistance please contact the Service Desk.   If you would like to speak to a … Continue reading

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INITIAL NOTIFICATION: IVTRS Report Issues 9/7/2017 @ 11:10 AM CDT

Good morning,   Two issues have been identified with the IVTRS process. The centralized batch approval process for IVTRS is not showing internet transaction fees collected on their County Wide reports for some counties. Second, the IVTRS Transaction Reconciliation report is … Continue reading

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RTB #015-17 Waiver of Delinquent Transfer Penalty as a Result of Hurricane Harvey

Please review and distribute as appropriate. Thank you, Jeremiah Kuntz, DirectorVehicle Titles and Registration DivisionTexas Department of Motor Vehicles Attachment If you have any comments or suggestions concerning this VTR communication process, please contact your local TxDMV Regional Service Center. … Continue reading

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RTB #014-17 Temporary Application Process for Vehicles Impacted by Hurricane Harvey

Please review and distribute as appropriate. Thank you, Jeremiah Kuntz, DirectorVehicle Titles and Registration DivisionTexas Department of Motor Vehicles Attachments If you have any comments or suggestions concerning this VTR communication process, please contact your local TxDMV Regional Service Center. … Continue reading

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INITIAL NOTIFICATION: RTS POS Batch Report Issue 9/7/2017 @ 9:20 AM CDT

Good morning,   An issue has been identified where automatically generated POS batch reports are not available for reprint this morning for some counties.  If you are experiencing this issue, please run the reports manually through RTS. Once the reports are manually … Continue reading

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COMPLETE: eTAG available (09/05/2017 11:05 PM)

Good evening,   All eTAG system maintenance was completed as of 11:05 PM CDT this evening (09/05/2017).  If you experience any issues with the eTAG system please contact the Service Desk.   Please remember that after using an Internet Down tag, you … Continue reading

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Inspection Exemption for Certain Commercial Motor Vehicles

The 85th Texas Legislature passed a bill creating an exemption to state vehicle inspection requirements for certain commercial motor vehicles. This exemption will be implemented by the TxDMV on September 7, 2017. A commercial motor vehicle qualifies for the state … Continue reading

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COMPLETE: Cognos reports for offices closed 10+ days (09/05/2017 @ 4:05 PM CDT)

Good afternoon, If your office has been closed for more than 10 calendar days, since 8/25/2017 or before, you will not be able to successfully run the Countywide or Substation Summary reports. Due to the amount of time that has elapsed, … Continue reading

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INITIAL NOTIFICATION: eTAG System Maintenance (9/5/2017 10:00 PM)

Good afternoon,   On September 5, 2017, the Texas Department of Motor Vehicles (TxDMV) will be performing eTAG system maintenance. The duration of the maintenance is scheduled for up to 3 hours, beginning Tuesday (09/05/2017) at 10:00 PM CDT and lasting until  Wednesday (09/06/2017) at 1:00 … Continue reading

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INITIAL NOTIFICATION: eTAG System Maintenance (9/5/2017 @ 7:00 PM)

Good afternoon,   On September 5, 2017, the Texas Department of Motor Vehicles (TxDMV) will be performing eTAG system maintenance. The duration of the maintenance is scheduled for up to 2 hours, beginning Tuesday (09/05/2017) at 7:00 PM CDT and lasting until 9:00 PM CDT.  eTAG … Continue reading

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Initial Notification: RTS performance issue reported (09/05/2017 @ 12:55 PM CDT)

Good afternoon, Some users reported issues with performance or logging into the RTS system around noon today. System performance has returned to normal. Support staff are working to identify the the cause. If you continue to experience this issue please … Continue reading

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Initial Notification: Cognos reports for offices closed 10+ days (09/05/2017 @ 9:25 AM CDT)

Good morning, If your office has been closed for more than 10 calendar days, since 8/25/2017 or before, you will not be able to successfully run the Countywide or Substation Summary reports. Support staff are working to identify a solution. An … Continue reading

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Initial Notification: RTS log in issue reported (09/05/2017 @ 9:00 AM CDT)

Good morning, A limited number of users reported an issue logging into the RTS system this morning. If you experience this issue please reboot your workstation(s). If the issue persists please contact the service desk. The statewide ticket for this … Continue reading

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Initial Notification: HEB registration renewal unavailable (09/04/2017 @ 12:05 PM CDT)

Good afternoon,   HEB has reported an issue interfacing with the webSUB system that prevents registration renewals at HEB stores. Customers may visit their local county office, other webSUB subcontractor locations, or leverage the online system to renew their registrations. … Continue reading

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COMPLETED: eTAG Scheduled Maintenance (09/03/2017 at 11:05 AM CDT)

Good morning,   The eTAG scheduled maintenance was completed as of 11:05 AM CDT this morning, 09/03/2017.  If you experience issues with the system after the maintenance is complete, please contact the Service Desk.   Please remember that after using an Internet Down tag, you … Continue reading

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Temporary Suspension of Motor Carrier IRP Requirements for Disaster Relief

Commercial Vehicle registration requirements to travel in and through the state of Texas are temporarily suspended by order of Texas Governor Greg Abbott. This is to make it faster and easier for operators of commercial vehicles to provide disaster relief … Continue reading

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Update: 100 Year Plate unavailable in IVTRS (09/01/2017 @ 4:30 PM CDT)

Good afternoon,   The issue affecting orders of the 100 Year Plate via the IVTRS system has been resolved. Online sales in IVTRS will begin at noon CST on Monday, September 4th. TxDMV has reserved an additional 100 plates to … Continue reading

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Weekly Hurricane Harvey Conference Call with the TxDMV

Please review and distribute as appropriate. As a result of the tremendous impact Hurricane Harvey is having on the insurance industry, the Texas Department of Motor Vehicles is evaluating options to facilitate the business needs of the industry. In an … Continue reading

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UPDATE: Texas Disaster Areas Restricted from Oversize/Overweight Permit Travel

The TxDMV will not issue oversize/overweight permits for travel into or out of disaster areas (see map below) for loads not related to relief efforts. Only oversize and/or overweight vehicles involved in the relief efforts will be allowed to travel … Continue reading

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REMINDER: RTS Release 8.10 (09/02/2017)

Good afternoon, Over the weekend of September 2, 2017, the Texas Department of Motor Vehicles (TxDMV) will update the Registration and Title System (RTS) and Internet Vehicle Title and Registration Service (IVTRS) with Release 8.10 that contains the content summarized … Continue reading

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Update: 100 Year Plate unavailable in IVTRS (09/01/2017 @ 6:30 AM CDT)

Good morning,   An issue has been identified with ordering the 100 Year Plate via the IVTRS system.  Due to this issue the option to purchase the 100 Year plate has been temporarily removed from IVTRS.  The new plate is still … Continue reading

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Temporary Waiver Extending the Time Period to Transfer Title

Please review and distribute as appropriate. Effective immediately, vehicle purchasers residing in counties affected by Hurricane Harvey and covered by the Governor’s Proclamation of August 28, 2017, are permitted a temporary extension of time to transfer a title and a … Continue reading

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Temporary Waiver Extending the Time Period to Renew Registration or Register a Vehicle

Please review and distribute as appropriate. Effective immediately, vehicle owners residing in counties affected by Hurricane Harvey and covered by the Governor’s Proclamation of August 28, 2017, are permitted a temporary extension to renew the registration of their vehicle. The … Continue reading

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Vehicle Titling and Registration Requirements Suspended in Hurricane Harvey Disaster Counties

Texas residents in counties impacted by Hurricane Harvey will not have to worry about vehicle titling and registration requirements for the next 45 days. Today Governor Greg Abbott suspended certain statutes related to the enforcement of title and registration laws … Continue reading

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Motor Vehicle Dealer Training Seminar – Tyler

Motor Vehicle Dealers and Industry: We are pleased to announce our Motor Vehicle Dealer Training Seminar on October 19th, 2017, in Tyler, Texas.  This presentation will be a broad overview of the rules and regulations surrounding the motor vehicle dealer … Continue reading

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