Monthly Archives: June 2018

Completed: Unscheduled Maintenance: webSub and webDEALER/eTAG (06/13/2018 @ 08:30 PM Central Time)

Good evening, The maintenance impacting the webSub and webDEALER/eTAG systems was completed as of 8:30 PM Central Time this evening, 06/13/2018. If you experience issues after the maintenance window, please contact the Service Desk. If you would like to speak to … Continue reading

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Initial Notification: Unscheduled Maintenance: webSUB and webDEALER/eTAG (06/13/2018 @ 8:00 PM Central Time)

Good afternoon, On Wednesday, June 13, 2018, the Texas Department of Motor Vehicles (TxDMV) will be performing maintenance that will impact the webSUB and webDEALER/eTAG systems. The duration of the maintenance is scheduled for up to 30 minutes beginning at … Continue reading

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Online Temporary Permits

Please review and distribute as appropriate. With the implementation of Registration and Title System (RTS) Release 9.1.0, the Texas Department of Motor Vehicles (TxDMV) introduced new security features for online temporary permits. These security features are intended to help prevent … Continue reading

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Correction: AT&T Network Issue Resolved (06/13/2018 @ 9:45 AM Central Time)

Good morning, The AT&T network issue that prevented a limited number of users from logging into RTS was resolved at 10:51 PM Central Time last night (06/12/2018). If you experience new issues logging into RTS, please contact the Service Desk.    … Continue reading

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Resolved: AT&T network issue (06/3/2018 @ 8:40 AM Central Time)

Good morning, The AT&T network issue that prevented a limited number of users from logging into RTS was resolved at 10:51 PM Central Time last night (06/12/2018). If you experience new issues logging into RTS, please contact the Service Desk.    … Continue reading

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Update: RTS network issue (06/12/2018@ 5:15 PM Central Time)

Good afternoon, The network issue has been identified as a major incident at AT&T. This issue impacts over 1500 telecommunication circuits across Texas. An update will be provided as more information becomes available.   The statewide ticket number for this … Continue reading

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Update: RTS network issue (06/12/2018@ 3:00 PM)

Good afternoon, Support staff continue to work with AT&T to identify the issue that is impacting multiple RTS office locations and preventing users from logging into the system. An update will be sent by the end of business today (06/12/2018) … Continue reading

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Initial Notification: RTS network issue (06/12/2018@ 1:25 PM)

Good afternoon, An issue at AT&T has been identified that impacts multiple RTS office locations and prevents users from logging onto the system. Support staff are working with AT&T to resolve the issue. An update will be sent by 3:00 … Continue reading

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Resolved: RTS Issue (6/11/2018 @ 6:30 PM Central Time)

Good evening, The RTS system experienced intermittent connectivity issues which caused a limited number of users to experience difficulty closing out their workstations. If you were unable to close out your workstation tonight, Monday, June 11, 2018 please contact the Service Desk so we … Continue reading

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Initial Notification: RTS Issue (6/11/2018 @ 5:41 PM)

Good afternoon, The RTS system is currently experiencing intermittent connectivity issues which may cause a limited number of users to experience issues closing out their workstations. Support staff are working to identify and resolve the issue. An update will be … Continue reading

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TxDMV Board Meeting – June

      The Texas Department of Motor Vehicles (TxDMV) Board has scheduled the following meetings for the month of June: Finance and Audit Committee Meeting Wednesday, June 13, 2018 – 2 p.m.  4000 Jackson Avenue, Austin – Lone Star Room Board … Continue reading

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Titles Misprinted With Beneficiary Remark

Please review and distribute as appropriate. Registration and Title System (RTS) Release 9.1.0 introduced functionality allowing a beneficiary to be designated on the Texas title.  A defect in Release 9.1.0 caused the BENEFICIARY remark to print on all titles printed … Continue reading

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TxDMV's Oversize/Overweight Permits Office Closed Saturday, June 2, for Building Maintenance

TxDMV’s Oversize/Overweight Permits Office will be closed this Saturday, June 2, 2018, for building maintenance. Permits can be ordered online 24/7 through the Texas Permitting and Routing Optimization System (TxPROS) at www.TxDMV.Gov. We apologize for any inconvenience. Source: Motor Carriers … Continue reading

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