Monthly Archives: June 2018

Proposed 43 TAC §215.85

  Proposed 43 TAC §215.85 Please review and distribute as appropriate. The Texas Department of Motor Vehicles (TxDMV) has published in the Texas Register proposed changes to the Texas Administrative Code, which affect Chapter 215, §215.85. These proposed changes are … Continue reading

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Webinars for Licensed Vehicle Storage Facilities

Please review and distribute as appropriate. Webinars will be held for licensed vehicle storage facilities to discuss Certificate of Authority title application requirements and responsibilities. The goal is to decrease title application rejections and increase the accuracy of title applications … Continue reading

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Reminder: TxDMV Systems are Available (06/21/2018 @ 6:05 PM Central Time)

  Good evening,   The Texas Department of Motor Vehicles has received reports that some state agencies continue to experience issues at the State Data Center. Please be advised that all TxDMV information systems have been available since 9:05 AM … Continue reading

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RTB #002-18 Improper Issuance of Temporary Tags for Courtesy Delivery Vehicles

Please review and distribute as appropriate. Thank you, Jeremiah Kuntz, DirectorVehicle Titles and Registration DivisionTexas Department of Motor Vehicles Attachment If you have any questions concerning this communication, please contact your local TxDMV Regional Service Center.   RTB_002-18_Improper_Issuance_of_Temporary_Tags_for_Courtesy_Delivery_Vehicles.pdf Source: Dealers … Continue reading

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Resolved: Cognos Reports delayed (06/21/2018 @ 10:34 AM Central Time)

Good morning,   All Cognos reports were available for viewing as of 10:34 AM Central Time this morning (06/21/2018). If you experience new issues with the availability of Cognos Reports, please contact the Service Desk.    The statewide ticket for this issue is: … Continue reading

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Resolved: webDEALER/eTAG Available (06/21/2018 @ 9:25 AM Central Time)

Good morning,   The eTAG system was available as of 9:00 AM Central Time this morning, 06/21/2018. If you experience new issues with the eTAG system please contact the service desk.   The statewide ticket for this issue is: 185322 … Continue reading

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Update: TXDMV Systems Unavailable (06/21/2018 @ 9:05 AM Central Time)

    Good morning,   The issue which caused TxDMV systems to be unavailable has been resolved. All systems are available at this time.  Cognos reports are currently unavailable. The reports are expected to be available by 10:30 AM Central Time … Continue reading

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Correction: TXDMV Systems Unavailable (06/21/2018 @ 7:55 AM Central Time)

Good morning,   An issue has been identified at the State Data Center which is affecting multiple state agencies. Due to this issue all TXDMV Information systems listed below are currently unavailable. State Data Center support staff are working to resolve the … Continue reading

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Initial Notification: webDEALER/eTAG Unavailable (06/21/2018 @ 7:30 AM Central Time)

Good morning,   An issue has been identified at the State Data Center which is affecting multiple state agencies. Due to this issue, all TXDMV Information systems are currently unavailable. State Data Center support staff are working to resolve the issue. An … Continue reading

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Initial Notification: TXDMV Systems Unavailable (06/21/2018 @ 7:55 AM Central Time)

Good morning,   An issue has been identified at the State Data Center which is affecting multiple state agencies. Due to this issue all TXDMV Information systems are currently unavailable. State Data Center support staff are working to resolve the issue. An … Continue reading

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TxDMV Recognizes Counties for Outstanding Performance

TxDMV Recognizes Counties for Outstanding PerformanceInaugural Performance Quality Recognition Program Award Recipients Honored (AUSTIN, Texas – June 20, 2018) The Texas Department of Motor Vehicles (TxDMV) honors the inaugural award recipients of the department’s new Performance Quality Recognition Program. The awards … Continue reading

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Completed: Unscheduled Maintenance: webSub and webDEALER/eTAG (06/13/2018 @ 08:30 PM Central Time)

Good evening, The maintenance impacting the webSub and webDEALER/eTAG systems was completed as of 8:30 PM Central Time this evening, 06/13/2018. If you experience issues after the maintenance window, please contact the Service Desk. If you would like to speak to … Continue reading

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Initial Notification: Unscheduled Maintenance: webSUB and webDEALER/eTAG (06/13/2018 @ 8:00 PM Central Time)

Good afternoon, On Wednesday, June 13, 2018, the Texas Department of Motor Vehicles (TxDMV) will be performing maintenance that will impact the webSUB and webDEALER/eTAG systems. The duration of the maintenance is scheduled for up to 30 minutes beginning at … Continue reading

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Online Temporary Permits

Please review and distribute as appropriate. With the implementation of Registration and Title System (RTS) Release 9.1.0, the Texas Department of Motor Vehicles (TxDMV) introduced new security features for online temporary permits. These security features are intended to help prevent … Continue reading

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Correction: AT&T Network Issue Resolved (06/13/2018 @ 9:45 AM Central Time)

Good morning, The AT&T network issue that prevented a limited number of users from logging into RTS was resolved at 10:51 PM Central Time last night (06/12/2018). If you experience new issues logging into RTS, please contact the Service Desk.    … Continue reading

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Resolved: AT&T network issue (06/3/2018 @ 8:40 AM Central Time)

Good morning, The AT&T network issue that prevented a limited number of users from logging into RTS was resolved at 10:51 PM Central Time last night (06/12/2018). If you experience new issues logging into RTS, please contact the Service Desk.    … Continue reading

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Update: RTS network issue (06/12/2018@ 5:15 PM Central Time)

Good afternoon, The network issue has been identified as a major incident at AT&T. This issue impacts over 1500 telecommunication circuits across Texas. An update will be provided as more information becomes available.   The statewide ticket number for this … Continue reading

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Update: RTS network issue (06/12/2018@ 3:00 PM)

Good afternoon, Support staff continue to work with AT&T to identify the issue that is impacting multiple RTS office locations and preventing users from logging into the system. An update will be sent by the end of business today (06/12/2018) … Continue reading

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Initial Notification: RTS network issue (06/12/2018@ 1:25 PM)

Good afternoon, An issue at AT&T has been identified that impacts multiple RTS office locations and prevents users from logging onto the system. Support staff are working with AT&T to resolve the issue. An update will be sent by 3:00 … Continue reading

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Resolved: RTS Issue (6/11/2018 @ 6:30 PM Central Time)

Good evening, The RTS system experienced intermittent connectivity issues which caused a limited number of users to experience difficulty closing out their workstations. If you were unable to close out your workstation tonight, Monday, June 11, 2018 please contact the Service Desk so we … Continue reading

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Initial Notification: RTS Issue (6/11/2018 @ 5:41 PM)

Good afternoon, The RTS system is currently experiencing intermittent connectivity issues which may cause a limited number of users to experience issues closing out their workstations. Support staff are working to identify and resolve the issue. An update will be … Continue reading

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TxDMV Board Meeting – June

      The Texas Department of Motor Vehicles (TxDMV) Board has scheduled the following meetings for the month of June: Finance and Audit Committee Meeting Wednesday, June 13, 2018 – 2 p.m.  4000 Jackson Avenue, Austin – Lone Star Room Board … Continue reading

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Titles Misprinted With Beneficiary Remark

Please review and distribute as appropriate. Registration and Title System (RTS) Release 9.1.0 introduced functionality allowing a beneficiary to be designated on the Texas title.  A defect in Release 9.1.0 caused the BENEFICIARY remark to print on all titles printed … Continue reading

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TxDMV's Oversize/Overweight Permits Office Closed Saturday, June 2, for Building Maintenance

TxDMV’s Oversize/Overweight Permits Office will be closed this Saturday, June 2, 2018, for building maintenance. Permits can be ordered online 24/7 through the Texas Permitting and Routing Optimization System (TxPROS) at www.TxDMV.Gov. We apologize for any inconvenience. Source: Motor Carriers … Continue reading

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