Yearly Archives: 2018

Adopted 43 TAC §215.155

   Adopted 43 TAC §215.155   Please review and distribute as appropriate.   The Texas Department of Motor Vehicles (TxDMV) has published in the Texas Register adopted changes to the Texas Administrative Code, which affect Chapter 215, §215.155. The adopted … Continue reading

Posted in Dealers and Manufacturers | Comments Off on Adopted 43 TAC §215.155

Dealer License Plate Transfer Form

Please review and distribute as appropriate. Customers may request to transfer their current Texas license plates to a newly purchased vehicle, particularly in a trade in situation, as allowed by state law. You may use the attached form to assist … Continue reading

Posted in Dealers and Manufacturers | Comments Off on Dealer License Plate Transfer Form

Resolved: Notification Issue: Network (10/25/2018 @ 11:20 AM Central Time)

Good morning, The issue that caused a brief DIR network outage has been resolved.  If you experience new issues with this system, please contact the Service Desk. The statewide ticket for this issue is: 201806. If you would like to … Continue reading

Posted in Tax Assessor-Collectors | Comments Off on Resolved: Notification Issue: Network (10/25/2018 @ 11:20 AM Central Time)

Resolved: Initial Notification: Network (10/25/2018 @ 11:20 AM Central Time)

Good morning, The issue that caused a brief DIR network outage has been resolved.  If you experience new issues with this system, please contact the Service Desk. The statewide ticket for this issue is: 201806. Please remember that after using … Continue reading

Posted in Dealers and Manufacturers | Comments Off on Resolved: Initial Notification: Network (10/25/2018 @ 11:20 AM Central Time)

Initial Notification: Network (10/25/2018 @ 10:15 AM Central Time)

Good morning, An issue was reported from DIR that multiple state agencies experienced a brief network outage, including TxDMV, and service is being restored.  Users may have experienced brief connectivity issues.  If you experience new issues with this system, please … Continue reading

Posted in Dealers and Manufacturers | Comments Off on Initial Notification: Network (10/25/2018 @ 10:15 AM Central Time)

Initial Notification Issue: Network (10/25/2018 @ 9:40 AM Central Time)

Good morning, An issue has been reported from DIR that multiple state agencies have experienced a brief network outage including TxDMV and service is being restored.  Users may be experiencing connectivity issues.  DIR support staff are working to identify and … Continue reading

Posted in Tax Assessor-Collectors | Comments Off on Initial Notification Issue: Network (10/25/2018 @ 9:40 AM Central Time)

2018 Motor Carrier Division Customer Satisfaction Survey

Help MCD improve performance by taking this brief Customer Satisfaction Survey to let us know how we’re doing and what areas we need to focus on in the future. Take it anytime between Wednesday, October 24, and Wednesday, November 14. … Continue reading

Posted in Motor Carriers | Comments Off on 2018 Motor Carrier Division Customer Satisfaction Survey

Proposed 43 TAC §217.27

Proposed 43 TAC §217.27   Please review and distribute as appropriate.   The Texas Department of Motor Vehicles (TxDMV) has published in the Texas Register proposed changes to the Texas Administrative Code, which affect Chapter 217, §217.27. These proposed changes … Continue reading

Posted in Dealers and Manufacturers | Comments Off on Proposed 43 TAC §217.27

Unscheduled Maintenance: RTS system (10/18/2018 @ 04:42 PM Central Time)

Good afternoon, In order to resolve the performance issue, the RTS system will be rebooted after hours today (10/18/2018).  If you experience issues with the RTS system tomorrow (10/19/2018) please contact the Service Desk. If you would like to speak … Continue reading

Posted in Tax Assessor-Collectors | Comments Off on Unscheduled Maintenance: RTS system (10/18/2018 @ 04:42 PM Central Time)

Update Notification: Issue: RTS Slow Response Time (10/18/2018 @ 03:15 PM Central Time)

Good afternoon, The issue with the RTS intermittent slow response times has not been resolved.  Support staff are working to resolve the issue.  Another update will be sent by 05:00 PM (10/18/2018) or as additional information becomes available. The statewide … Continue reading

Posted in Tax Assessor-Collectors | Comments Off on Update Notification: Issue: RTS Slow Response Time (10/18/2018 @ 03:15 PM Central Time)

Update Notification: Issue: RTS Slow Response Time (10/18/2018 @ 12:50 PM Central Time)

Good afternoon, The issue with the RTS intermittent slow response times has not been resolved.  Support staff are working to resolve the issue.  Another update will be sent by 03:00 PM (10/18/2018) or as additional information becomes available. The statewide … Continue reading

Posted in Tax Assessor-Collectors | Comments Off on Update Notification: Issue: RTS Slow Response Time (10/18/2018 @ 12:50 PM Central Time)

Initial Notification: RTS Slow Response Time Issue (10/18/2018 @ 10:53 AM)

Good morning, Please be advised you may experience RTS slow response times intermittently throughout the day.  Support staff are working to resolve the issue.  An update will be sent by 01:00 PM today. The statewide ticket for this issue is: … Continue reading

Posted in Tax Assessor-Collectors | Comments Off on Initial Notification: RTS Slow Response Time Issue (10/18/2018 @ 10:53 AM)

Completed: Scheduled Maintenance: webDEALER/eTAG (10/14/2018 @ 08:50 AM Central Time)

Good morning, The scheduled maintenance was completed as of 12:45 AM Central Time this morning, October 14, 2018. If you experience any new issues, please contact the Service Desk.  Please remember that after using an Internet Down tag, you must enter the information for … Continue reading

Posted in Dealers and Manufacturers | Comments Off on Completed: Scheduled Maintenance: webDEALER/eTAG (10/14/2018 @ 08:50 AM Central Time)

Correction: Scheduled Maintenance: webDEALER/eTAG (10/12/2018 @ Midnight Central Time)

Good evening, The Texas Department of Motor Vehicles (TxDMV) will be performing system maintenance between midnight Friday, October 12 and 7:00 a.m. Monday morning October 15.  No outage is expected.  A limited number of customers may experience intermittent connectivity to … Continue reading

Posted in Dealers and Manufacturers | Comments Off on Correction: Scheduled Maintenance: webDEALER/eTAG (10/12/2018 @ Midnight Central Time)

Initial Notification: Scheduled Maintenance: webDEALER/eTAG (10/13/2018 @ 12:01 AM Central Time)

Good afternoon, On Saturday, October 13, 2018, the Texas Department of Motor Vehicles (TxDMV) will be performing maintenance that will impact the webDEALER/eTAG system. The duration of the maintenance is scheduled for up to 31 hours beginning at 12:01 AM … Continue reading

Posted in Dealers and Manufacturers | Comments Off on Initial Notification: Scheduled Maintenance: webDEALER/eTAG (10/13/2018 @ 12:01 AM Central Time)

October 2018 Registration Manual Update

Please review and distribute as appropriate. The latest update to the Motor Vehicle Registration Manual (attached) is now available via Registration and Title System (RTS) workstations and at www.txdmv.gov. We welcome your feedback and encourage you to email any comments … Continue reading

Posted in Dealers and Manufacturers | Comments Off on October 2018 Registration Manual Update

October 2018 Motor Vehicle Title Manual Update

Please review and distribute as appropriate. The latest update to the Motor Vehicle Title Manual (attached) is now available via Registration and Title System workstations and at www.txdmv.gov. We welcome your feedback and encourage you to email any comments or … Continue reading

Posted in Dealers and Manufacturers | Comments Off on October 2018 Motor Vehicle Title Manual Update

Resolved: DIR Network Issue (10/08/2018 @ 03:49 PM Central Time)

Good afternoon, The issue that caused the DIR Network issue was resolved at 03:45 PM (10/08/2018) Central Time.  If you experience new issues with this system, please contact the Service Desk. If you would like to speak to a Service … Continue reading

Posted in Tax Assessor-Collectors | Comments Off on Resolved: DIR Network Issue (10/08/2018 @ 03:49 PM Central Time)

Initial Notification: DIR Network issue (10/08/2018 @ 03:30 PM Central Time)

Good afternoon, An issue has been reported with the connection between TxDMV Headquarters and the State Data Center.  TxDMV offices may experience delays in providing customer service.  Support Staff at the State Data Center are working to identify and resolve … Continue reading

Posted in Tax Assessor-Collectors | Comments Off on Initial Notification: DIR Network issue (10/08/2018 @ 03:30 PM Central Time)

TxDMV Board Meetings – October

      The Texas Department of Motor Vehicles (TxDMV) Board has scheduled the following meetings for the month of October: Legislative and Public Affairs CommitteeWednesday, October 3, 2018 – 2 p.m.  4000 Jackson Avenue, Austin – Lone Star Room Board … Continue reading

Posted in News and Information | Comments Off on TxDMV Board Meetings – October

Registration Sticker Paper Shipments Not Available on Wednesday, October 3 or Thursday, October 4

Please review and distribute as appropriate. Registration Sticker Paper Shipments Not Available on Wednesday, October 3 or Thursday, October 4 The Texas Department of Motor Vehicles receives its Registration Sticker paper from Taylor Communications. Taylor Communications will be relocating their … Continue reading

Posted in Tax Assessor-Collectors | Comments Off on Registration Sticker Paper Shipments Not Available on Wednesday, October 3 or Thursday, October 4

webDEALER Milestones

Please review and distribute as appropriate. Happy anniversary to webDEALER! The web-based application for submitting electronic title applications to county tax assessor-collector offices turned five this month. In September 2013, The Texas Department of Motor Vehicles (TxDMV) launched the webDEALER … Continue reading

Posted in Dealers and Manufacturers | Comments Off on webDEALER Milestones

Completed: webDEALER/eTAG: Scheduled Maintenance (09/23/2018 @ 05:25 AM Central Time)

Good morning, The scheduled maintenance was completed as of 05:25 AM Central Time this morning, 09/23/2018.  If you experience new issues please contact the Service Desk.   Please remember that after using an Internet Down tag, you must enter the … Continue reading

Posted in Dealers and Manufacturers | Comments Off on Completed: webDEALER/eTAG: Scheduled Maintenance (09/23/2018 @ 05:25 AM Central Time)

Reminder Notification: webDEALER/eTAG: Scheduled Maintenance (09/22/2018 @ 07:00 PM Central Time)

Good afternoon,   On Saturday September 22, 2018, the Texas Department of Motor Vehicles (TxDMV) will be performing webDEALER/eTAG system maintenance. The duration of the maintenance is scheduled to begin Saturday (09/22/2018) at 07:00 PM Central Time and could last until Sunday … Continue reading

Posted in Dealers and Manufacturers | Comments Off on Reminder Notification: webDEALER/eTAG: Scheduled Maintenance (09/22/2018 @ 07:00 PM Central Time)

Initial Notification: webDEALER/eTAG: Scheduled Maintenance (09/22/2018 @ 07:00 PM Central Time)

Good afternoon,   On Saturday September 22, 2018, the Texas Department of Motor Vehicles (TxDMV) will be performing webDEALER/eTAG system maintenance. The duration of the maintenance is scheduled for up to 11 hours, beginning Saturday (09/22/2018) at 07:00 PM Central Time and … Continue reading

Posted in Dealers and Manufacturers | Comments Off on Initial Notification: webDEALER/eTAG: Scheduled Maintenance (09/22/2018 @ 07:00 PM Central Time)