Yearly Archives: 2018

Metal plate return updates

Effective immediately Texas motor vehicle dealers, in-transit operators, converters, manufacturers, and distributors are required to return canceled, damaged, or unneeded metal plates to a Regional Service Center or the Texas Department of Motor Vehicles Headquarters.  Plates may be mailed to … Continue reading

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New Referral Fee Option for Independent Dealers

On August 16, the Texas Department of Motor Vehicles (TxDMV) Board met and adopted rules related to the use of referral fees for independent motor vehicle dealers. Here is what you need to know as a licensed independent dealer on … Continue reading

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Initial Notification: IRP Transmittal Report Issue (09/06/2018 @ 01:00 PM Central Time)

Good afternoon,   IRP transmittal data is available today, September 06, 2018.  However, due to issues with the IRP batch process last night, the Week-To-Date Report will not reflect the correct IRP totals until tomorrow, September 07, 2018.  An update will … Continue reading

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Proposed 43 TAC, Ch. 217, New Subchapter K, Electronic Signatures, §§217.301, 217.302, 217.303

Proposed 43 TAC, Ch. 217, New Subchapter K, Electronic Signatures, §§217.301, 217.302, 217.303   Please review and distribute as appropriate.   The Texas Department of Motor Vehicles (TxDMV) has published in the Texas Register proposed changes to the Texas Administrative … Continue reading

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Proposed 43 TAC §217.56

  Proposed 43 TAC §217.56   Please review and distribute as appropriate.   The Texas Department of Motor Vehicles (TxDMV) has published in the Texas Register proposed changes to the Texas Administrative Code, which affect Chapter 217, §217.56. These proposed … Continue reading

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Resolved: RTS Issue (09/04/2018 @ 10:50 AM Central Time)

Good morning, The issue that caused the RTS system issue was resolved at 10:50 AM (09/04/2018) Central Time.  If you experience new issues with this system, please contact the Service Desk. The statewide ticket for this issue is: 194920 If … Continue reading

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Resolved: eTAG/webDEALER Available (09/04/2018 @ 12:00 PM Central Time)

Good morning, The eTAG/webDEALER system was available as of 10:50 AM Central Time this morning, 09/04/2018.  If you experience new issues with the eTAG/webDEALER system please contact the Service Desk. The statewide ticket for this issue is: 194920 Please remember … Continue reading

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Unscheduled Maintenance: RTS Restart (09/04/2018 @ 11:30 AM Central Time)

Good morning,  The cause of the RTS issue has been identified; a third party VIN decoding system was unavailable until 11 a.m. Central Time.  The RTS servers must be restarted in order to clear the remaining performance issues that resulted … Continue reading

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Initial Notification: eTAG/webDEALER Issue (09/04/2018 @ 10:25 AM Central Time)

Good morning, An issue has been reported with the eTAG/webDEALER system. Users are unable to look up VINs which are not already in the system. Support staff are working to resolve the issue. An update will sent by noon (09/04/2018) … Continue reading

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Update: RTS Unavailable (09/04/2018 @ 09:25 AM Central Time)

Good morning, The issue with the RTS system has been identified. Users are unable to look up VINs which are not already in the system such as New and Out-Of-State Vehicles. Support staff are working to resolve the issue. Another … Continue reading

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Update: RTS Unavailable (09/04/2018 @ 09:00 AM Central Time)

Good morning, The issue with the RTS system has not been resolved.  Support staff are working to identify and resolve the issue. Another update will be sent by 10:00 AM (09/04/2018) Central Time or as additional information becomes available. The … Continue reading

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Initial Notification: RTS Unavailable ([09/04/2018 @ 08:20 AM] Central Time)

Good morning, An issue has been reported with the RTS system.  Support staff are working to identify and resolve the issue. An update will sent by 9:00 AM (09/04/2018) or as additional information becomes available. The statewide ticket for this … Continue reading

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New Registration and Title System (RTS) Workstation Lease Pricing

Please review and distribute as appropriate. The Texas Department of Motor Vehicles recently reviewed the costs for RTS workstations and determined that the annual cost to lease an RTS workstation should be amended to reflect the new state replacement cycle … Continue reading

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Texas.gov County Help Desk Calls

Please review and distribute as appropriate. Effective Saturday September 1st, the Texas.gov program that you use to process online vehicle registrations, the Transaction Payment Engine (TPE), is changing to a new support email and phone number. Although the current phone … Continue reading

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Texas Governor Proclaims August “Watch Your Car Month”

Governor Proclaims August “Watch Your Car Month” ABTPA Urges Texans to Protect Themselves from Auto Burglary and Theft (AUSTIN, Texas – August 30, 2018) With the end of the summer being historically one of the riskiest seasons for vehicle burglary … Continue reading

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American Association of Motor Vehicle Administrators’ Fraud Detection Training Modules

Please review and distribute as appropriate. American Association of Motor Vehicle Administrators’ Fraud Detection Training Modules The Texas Department of Motor Vehicles (TxDMV) would like to introduce a new eLearning training series created by the American Association of Motor Vehicle … Continue reading

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RTS Update (08/21/2018 @ 2:55 PM Central Time)

Good afternoon,   The Registration and Titling System upgrade last week resulted in a significant improvement in the processing time of the nightly batch runs. Compared to the previous week, the system experienced a 54 percent increase in transaction processing … Continue reading

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Salvage Motor Vehicle Dealer Training Seminar – Fort Worth

Salvage Motor Vehicle Dealers and Industry: We are pleased to announce our Salvage Motor Vehicle Dealer Training Seminar on September 18th, 2018, in Fort Worth, Texas.  This presentation will be a specific overview of the rules and regulations surrounding the … Continue reading

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Motor Vehicle Dealer Training Seminar – Fort Worth

Motor Vehicle Dealers and Industry: We are pleased to announce our Motor Vehicle Dealer Training Seminar on September 19th & 20th 2018, in Fort Worth, Texas.  This presentation will be a broad overview of the rules and regulations surrounding the … Continue reading

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Resolved: IRP Transmittal Report Issue (08/17/2018 @ 2:30 PM Central Time)

Good afternoon, The issue with the IRP Transmittal Reports has been resolved and the data has been validated.  To receive the complete IRP Transmittal Report data for this week, please use the report run dates of 08/15/2018 – 08/16/2018.  If … Continue reading

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Update: IRP Transmittal Report Issue (08/17/2018 @ 12:25 PM Central Time)

Good afternoon, As a reminder, TxDMV IT deployed a fix for the IRP Transmittal Report issue last night, Thursday, August 16, 2018.  Support staff estimate the data verification will continue until the end or after the close of business today.  … Continue reading

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Update: IRP Transmittal Report Issue (08/17/2018 @ 9:22 AM Central Time)

Good morning, TxDMV IT deployed a fix for the IRP Transmittal Report issue last night, Thursday, August 16, 2018.  Support staff are verifying the results.  An update will sent by noon Central Time this morning, Friday, August 17, 2018.  If … Continue reading

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Last Chance for the Sale of the Century — 100th Anniversary License Plate

Last Chance for the Sale of the Century Limited Edition 100th Anniversary Texas License Plate Offer Ends August 31 (AUSTIN, Texas – August 16, 2018) An offer like this comes around only once every 100 years! The last chance for … Continue reading

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Initial Notification: IRP Transmittal Report Issue (08/16/2018 @ 8:10 AM Central Time)

Good morning,   Due to issues with the IRP batch process last night the IRP Transmittal Reports will not be available today, August 16, 2018. An update will be sent by tomorrow morning, (08/17/2018) 9:00 AM Central Time. If you have questions please contact the … Continue reading

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TxDMV Board Meeting – August

    The Texas Department of Motor Vehicles (TxDMV) Board has scheduled the following meeting for the month of August: Board Meeting Thursday, August 16, 2018 – 8:30 a.m.  4000 Jackson Avenue, Austin – Lone Star Room TxDMV board and committee meetings … Continue reading

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