Author Archives: Dealers and Manufacturers

UPDATE: eTAG system performance issue (8/27/2016 @ 5:50 PM CDT)

Good evening,
 
An issue has been identified that will be resolved during the planned outage this evening (8/27/2016). The eTAG system will be unavailable starting at 11:00 PM CDT this evening (8/27/2016). The duration of the outage is … Continue reading

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eTAGS system performance issue (8/27/2016 @ 2:00 PM CDT)

Good afternoon,
An issue in the state data center may cause a limited number of dealers to encounter intermittent performance issues.  Support staff continue to work to resolve the issue.  Updates will be sent as new… Continue reading

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eTAGS system performance issue (8/27/2016 @ 2:00 PM CDT)

Good afternoon,
An issue in the state data center may cause a limited number of dealers to encounter intermittent performance issues.  Support staff continue to work to resolve the issue.  Updates will be sent as new… Continue reading

Posted in Dealers and Manufacturers | Comments Off on eTAGS system performance issue (8/27/2016 @ 2:00 PM CDT)

eTAGS system performance issue (8/27/2016 @ 11:30 AM)

Good morning,
An issue in the state data center may cause a limited number of dealers to encounter intermittent performance issues  Support staff are working to resolve the issue.  Updates will be sent as new informa… Continue reading

Posted in Dealers and Manufacturers | Comments Off on eTAGS system performance issue (8/27/2016 @ 11:30 AM)

eTAGS system performance issue (8/27/2016 @ 11:30 AM)

Good morning,
An issue in the state data center may cause a limited number of dealers to encounter intermittent performance issues  Support staff are working to resolve the issue.  Updates will be sent as new informa… Continue reading

Posted in Dealers and Manufacturers | Comments Off on eTAGS system performance issue (8/27/2016 @ 11:30 AM)

TxDMV Scheduled Outage Notification (8/27/2016 @ 11 PM CDT – 8/28/2016 @ 9 AM CDT)

Good afternoon,
 
On Saturday, August 27, 2016, through Sunday, August 28, 2016, the Texas Department of Motor Vehicles (TxDMV) will be performing system maintenance that will require a system outage. The duration of the outage is sched… Continue reading

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TxDMV Scheduled Outage Notification (8/27/2016 @ 11 PM CDT – 8/28/2016 @ 9 AM CDT)

Good afternoon,
 
On Saturday, August 27, 2016, through Sunday, August 28, 2016, the Texas Department of Motor Vehicles (TxDMV) will be performing system maintenance that will require a system outage. The duration of the outage is sched… Continue reading

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RESOLVED: eTAG planned maintenance (8/23/2016 @ 5:48 PM CDT)

Good afternoon,
 
The planned eTAG system maintenance is complete.  Please resume normal dealer operations.
 
Please remember that after using an Internet Down tag, you must enter the information for that tag into the&n… Continue reading

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RESOLVED: eTAG planned maintenance (8/23/2016 @ 5:48 PM CDT)

Good afternoon,
 
The planned eTAG system maintenance is complete.  Please resume normal dealer operations.
 
Please remember that after using an Internet Down tag, you must enter the information for that tag into the&n… Continue reading

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Planned maintenance eTAG (8/23/16 @ 5:00 PM – 5:30 PM CDT)

 

Good afternoon,
 
Support staff will perform maintenance tonight (8/23/2016) to improve eTAG system performance.  Please log out of the eTAG system by 5:00 PM CDT (8/23/2016).  The expected downtime is… Continue reading

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Planned maintenance eTAG (8/23/16 @ 5:00 PM – 5:30 PM CDT)

 

Good afternoon,
 
Support staff will perform maintenance tonight (8/23/2016) to improve eTAG system performance.  Please log out of the eTAG system by 5:00 PM CDT (8/23/2016).  The expected downtime is… Continue reading

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Resolved (8/12/2016 12:40 PM) – eTAG available

Good afternoon,
 
The network issue impacting connectivity to the State Data Center has been resolved.  The eTAG system was available as of 12:38 p.m. today (8/12/2016). Please resume normal business operations.  If … Continue reading

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Resolved (8/12/2016 12:40 PM) – eTAG available

Good afternoon,
 
The network issue impacting connectivity to the State Data Center has been resolved.  The eTAG system was available as of 12:38 p.m. today (8/12/2016). Please resume normal business operations.  If … Continue reading

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Update (8/12/2016 12:00 PM) – eTAG unavailable

Good morning,
 
The eTAG system continues to be unavailable at this time due to a network issue that impacts connectivity to the State Data Center. Support staff have identified a faulty network device and are working to&… Continue reading

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Update (8/12/2016 12:00 PM) – eTAG unavailable

Good morning,
 
The eTAG system continues to be unavailable at this time due to a network issue that impacts connectivity to the State Data Center. Support staff have identified a faulty network device and are working to&… Continue reading

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Initial Notification (8/12/2016 11:05 AM) – eTAG unavailable

Good morning,
 
The eTAG system is unavailable at this time due to a network issue. Support staff are working to identify and resolve the issue.  An update will sent by noon today (8/12/2016) or as more information become… Continue reading

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Initial Notification (8/12/2016 11:05 AM) – eTAG unavailable

Good morning,
 
The eTAG system is unavailable at this time due to a network issue. Support staff are working to identify and resolve the issue.  An update will sent by noon today (8/12/2016) or as more information become… Continue reading

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July 2016 Motor Vehicle Registration Manual Update

Please review and distribute as appropriate.
The latest update to the Motor Vehicle Registration Manual (attached) is now available via Registration and Title System (RTS) workstations and at www.txdmv.gov.
We welcome your fe… Continue reading

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RESOLVED (8/5/2016 @ 10:40 AM CST) – eTAG system available for county users

 
Good morning,
 
The issue with county user eTAG logins was resolved by 10:12 AM CST this morning (8/5/2016) and is now available.  Please resume normal operations.  If you experience a new… Continue reading

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RESOLVED (8/5/2016 @ 10:40 AM CST) – eTAG system available for county users

 
Good morning,
 
The issue with county user eTAG logins was resolved by 10:12 AM CST this morning (8/5/2016) and is now available.  Please resume normal operations.  If you experience a new… Continue reading

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INITIAL NOTIFICATION (8/5/2016 @ 8:30 AM) – eTags unavailable for county users

 
Good morning,
 
The eTags system is currently unavailable for county users. Support staff are working with TxDOT to resolve the issue.  A follow up notification will be sent by 11:00 a.m. this morni… Continue reading

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INITIAL NOTIFICATION (8/5/2016 @ 8:30 AM) – eTags unavailable for county users

 
Good morning,
 
The eTags system is currently unavailable for county users. Support staff are working with TxDOT to resolve the issue.  A follow up notification will be sent by 11:00 a.m. this morni… Continue reading

Posted in Dealers and Manufacturers | Comments Off on INITIAL NOTIFICATION (8/5/2016 @ 8:30 AM) – eTags unavailable for county users

eTAG system issue (7/22/2016 3:10 p.m.)

 
Good afternoon,
 
An issue has been identified with the eTAG 2.0 system.  The issue allowed multiple temporary tags to be issued with the same tag number.  This issue started on Monday July 18, 2016.  The system w… Continue reading

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eTAG system issue (7/22/2016 3:10 p.m.)

 
Good afternoon,
 
An issue has been identified with the eTAG 2.0 system.  The issue allowed multiple temporary tags to be issued with the same tag number.  This issue started on Monday July 18, 2016.  The system w… Continue reading

Posted in Dealers and Manufacturers | Comments Off on eTAG system issue (7/22/2016 3:10 p.m.)

RESOLVED: eTAG system available (7/18/2016 @ 10:00 AM)

 
Good morning,
 
An issue was reported with the eTAG system that prevented a limited number of users from logging into the eTAG system. Support staff identified and resolved the i… Continue reading

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