Author Archives: TxDMV

Update Notification: Issue: RTS Slow Response Times (11/15/2018 @ 03:37 PM Central Time)

Good afternoon, An issue has been reported with the RTS system where some users are experiencing slow response times.  Support staff have identified the issue that will require a reboot after hours. If you were unable to close out your … Continue reading

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Initial Notification: Issue: RTS Slow Response Times (11/15/2018 @ 03:37 PM Central Time)

Good afternoon, An issue has been reported with the RTS system where users are experiencing slow response times.  Support staff are working to identify and resolve the issue. An update will be sent by 04:30 PM (11/15/2018) or as more … Continue reading

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New Law Regarding Certified Copies of Title (CCOs) Becomes Effective January 1, 2019

New Law Regarding Certified Copies of Title (CCOs) Becomes Effective January 1, 2019 Vehicle Transfer Notifications Become More Important December 31, 2018   Texas dealers, take note to protect yourselves from title fraud: On January 1, 2019, a new law … Continue reading

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Initial Notification: Issue: FileNet (11/12/2018 @ 1:48 PM Central Time)

Good afternoon, An issue has been reported with the FileNet system where users are experiencing issues uploading documents, but users are still able to view documents.  Support staff are working to identify and resolve the issue. An update will be … Continue reading

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UPDATE: Huntsville Lock-down Status

Please review and distribute as appropriate. As of 11/8/18, the TDCJ Wynne Plate Unit was still under a lock-down. TDCJ does have a small skeleton crew working on allocation orders as well as the special plate orders. TDCJ is currently … Continue reading

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RTB #005-18 Titling in the Name of a Manufacturer

Please review and distribute as appropriate. Thank you, Jeremiah Kuntz, DirectorVehicle Titles and Registration DivisionTexas Department of Motor Vehicles Attachment If you have any questions concerning this communication, please contact your local TxDMV Regional Service Center.   RTB_005-18_Manufacturer_Titling_Own_Vehicle.pdf Source: Dealers … Continue reading

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Texas Department of Criminal Justice Lockdown

Please review and distribute as appropriate. As of November 5, 2018, the Wynne Unit in Huntsville is under lockdown status. This is a routine lockdown. At this time, the Texas Department of Criminal Justice (TDCJ) anticipates being in this status … Continue reading

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TxDMV Support Resources for Dealers

Dear Licensee, When you have a question or issue with Texas Department of Motor Vehicles (TxDMV) systems at your dealership, you need prompt and reliable support so you can properly serve your customers. To that end, we want to keep … Continue reading

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TxDMV Help Desk Changes – November 1, 2018

Please review and distribute as appropriate. Effective Thursday, Nov. 1, 2018, tax assessor-collector staff will have a new TxDMV Help Desk number to call for technology, funds adjustment, billing or accounts receivable issues. You will be able to reach a … Continue reading

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Motor Vehicle Dealer Training Seminar – Corpus Christi

Motor Vehicle Dealers and Industry: We are pleased to announce our Motor Vehicle Dealer Training Seminar on November 15th, 2018, in Corpus Christi, Texas.  This presentation will be a broad overview of the rules and regulations surrounding the motor vehicle … Continue reading

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Salvage Motor Vehicle Dealer Training Seminar – Corpus Christi

Salvage Motor Vehicle Dealers and Industry: We are pleased to announce our Salvage Motor Vehicle Dealer Training Seminar on November 14th, 2018, in Corpus Christi, Texas.  This presentation will be a specific overview of the rules and regulations surrounding the … Continue reading

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Proposed 43 TAC §217.84

Proposed 43 TAC §217.84   Please review and distribute as appropriate.   The Texas Department of Motor Vehicles (TxDMV) has published in the Texas Register proposed changes to the Texas Administrative Code, which affect Chapter 217, §217.84. These proposed changes … Continue reading

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Proposed 43 TAC Chapter 219

Proposed 43 TAC Chapter 219   Please review and distribute as appropriate.   The Texas Department of Motor Vehicles (TxDMV) has published in the Texas Register proposed rule review and proposed changes to the Texas Administrative Code, which affect Chapter … Continue reading

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Adopted 43 TAC §215.155

   Adopted 43 TAC §215.155   Please review and distribute as appropriate.   The Texas Department of Motor Vehicles (TxDMV) has published in the Texas Register adopted changes to the Texas Administrative Code, which affect Chapter 215, §215.155. The adopted … Continue reading

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Dealer License Plate Transfer Form

Please review and distribute as appropriate. Customers may request to transfer their current Texas license plates to a newly purchased vehicle, particularly in a trade in situation, as allowed by state law. You may use the attached form to assist … Continue reading

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Resolved: Notification Issue: Network (10/25/2018 @ 11:20 AM Central Time)

Good morning, The issue that caused a brief DIR network outage has been resolved.  If you experience new issues with this system, please contact the Service Desk. The statewide ticket for this issue is: 201806. If you would like to … Continue reading

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Resolved: Initial Notification: Network (10/25/2018 @ 11:20 AM Central Time)

Good morning, The issue that caused a brief DIR network outage has been resolved.  If you experience new issues with this system, please contact the Service Desk. The statewide ticket for this issue is: 201806. Please remember that after using … Continue reading

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Initial Notification: Network (10/25/2018 @ 10:15 AM Central Time)

Good morning, An issue was reported from DIR that multiple state agencies experienced a brief network outage, including TxDMV, and service is being restored.  Users may have experienced brief connectivity issues.  If you experience new issues with this system, please … Continue reading

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Initial Notification Issue: Network (10/25/2018 @ 9:40 AM Central Time)

Good morning, An issue has been reported from DIR that multiple state agencies have experienced a brief network outage including TxDMV and service is being restored.  Users may be experiencing connectivity issues.  DIR support staff are working to identify and … Continue reading

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2018 Motor Carrier Division Customer Satisfaction Survey

Help MCD improve performance by taking this brief Customer Satisfaction Survey to let us know how we’re doing and what areas we need to focus on in the future. Take it anytime between Wednesday, October 24, and Wednesday, November 14. … Continue reading

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Proposed 43 TAC §217.27

Proposed 43 TAC §217.27   Please review and distribute as appropriate.   The Texas Department of Motor Vehicles (TxDMV) has published in the Texas Register proposed changes to the Texas Administrative Code, which affect Chapter 217, §217.27. These proposed changes … Continue reading

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Unscheduled Maintenance: RTS system (10/18/2018 @ 04:42 PM Central Time)

Good afternoon, In order to resolve the performance issue, the RTS system will be rebooted after hours today (10/18/2018).  If you experience issues with the RTS system tomorrow (10/19/2018) please contact the Service Desk. If you would like to speak … Continue reading

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Update Notification: Issue: RTS Slow Response Time (10/18/2018 @ 03:15 PM Central Time)

Good afternoon, The issue with the RTS intermittent slow response times has not been resolved.  Support staff are working to resolve the issue.  Another update will be sent by 05:00 PM (10/18/2018) or as additional information becomes available. The statewide … Continue reading

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Update Notification: Issue: RTS Slow Response Time (10/18/2018 @ 12:50 PM Central Time)

Good afternoon, The issue with the RTS intermittent slow response times has not been resolved.  Support staff are working to resolve the issue.  Another update will be sent by 03:00 PM (10/18/2018) or as additional information becomes available. The statewide … Continue reading

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Initial Notification: RTS Slow Response Time Issue (10/18/2018 @ 10:53 AM)

Good morning, Please be advised you may experience RTS slow response times intermittently throughout the day.  Support staff are working to resolve the issue.  An update will be sent by 01:00 PM today. The statewide ticket for this issue is: … Continue reading

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