Author Archives: TxDMV

Initial Notification: RTS Release 9.4.0 (08/31/2019 @ 6:00 PM CST)

Good afternoon, Over the weekend of August 30, 2019, the Texas Department of Motor Vehicles (TxDMV) will update the Registration and Titling System (RTS) with RTS Release 9.4.0. During the deployment of the RTS Release 9.4.0 you may experience intermittent connectivity issues to the … Continue reading

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Initial Notification: Scheduled Maintenance (08/25/2019 @ 7:00 AM CST)

Good afternoon, TexasSure, the system TxDMV uses for insurance verification, is scheduled to perform system maintenance on Sunday, August 25, 2019. The duration of the maintenance is scheduled for up to two hours from 7 AM to 9 AM CST. … Continue reading

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Initial Notification: webDEALER Reported Issues (08/23/2019 @ 3:07 PM CST)

Good afternoon,   Over the weekend of August 16, 2019, the Texas Department of Motor Vehicles (TxDMV) released webDEALER eTITLES and the Registration and Titling System (RTS) Release 9.3.0. The following issues have been reported with webDEALER:   webDEALER Receipts … Continue reading

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Webinar Invite_RTB 005-19 RTB 006-19 RTB 007-19

Please review and distribute as appropriate. Webinars will be held for county tax assessor-collectors to discuss:• RTB #005-19, “Registration of Off-Highway Former Military Vehicles”• RTB #006-19, “Disabled Person License Plate & Disabled Parking Placard Application”• RTB #007-19, “Use of Customer Supplied License Plates … Continue reading

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Resolved: webDEALER Watermark on Receipt (08/22/2019 @ 1:20 PM CST)

Good afternoon, The issue that was reported with the webDEALER system, where the watermark is not printing on the duplicate title receipt, has been resolved.  If you would like to speak with a TxDMV Customer Service Representative, you may contact us at 512-465-4010 option 2 or 877-933-2020 option 2. … Continue reading

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RTB on HB 1755 Registration of Former Military Vehicles

Please review and distribute as appropriate. Thank you, Jeremiah Kuntz, DirectorVehicle Titles and Registration DivisionTexas Department of Motor Vehicles Attachment If you have any questions concerning this communication, please contact your local TxDMV Regional Service Center.   RTB Off-Highway Former … Continue reading

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HB 643 RTB Disabled Parking Placards and HB 3163 Parking for Persons with Disabilities

Please review and distribute as appropriate. Thank you, Jeremiah Kuntz, DirectorVehicle Titles and Registration DivisionTexas Department of Motor Vehicles Attachment If you have any questions concerning this communication, please contact your local TxDMV Regional Service Center.   RTB for Disabled … Continue reading

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RTB on HB 3068: Use of Old License Plates on Eligible Vehicles

Please review and distribute as appropriate. Thank you,   Jeremiah Kuntz, DirectorVehicle Titles and Registration DivisionTexas Department of Motor Vehicles Attachment If you have any questions concerning this communication, please contact your local TxDMV Regional Service Center.   RTB Old … Continue reading

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Initial Notification: webDEALER Watermark on Receipt (08/20/2019 @ 2:44 PM CST)

Good afternoon, An issue has been reported with the webDEALER system where the watermark is not printing on the duplicate title receipt.  Support staff are working to resolve the watermark issue. However, the watermark issue does not impact a county’s ability to approve a transaction, or the viability of the … Continue reading

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Resolved: webDEALER password reset (08/20/2019 @ 12:00 PM CST)

Good afternoon, The webDEALER issue where some users were unable to reset their password in the self-service portal has been resolved. Users will need to close and restart their browsers prior to attempting to logging in again. Please remember that after using … Continue reading

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Webinar Invite_RTB 002-19 RTB 003-19 RTB 004-19

Please review and distribute as appropriate. Webinars will be held for county tax assessor-collectors and dealers to discuss:• RTB #002-19, “Odometer Disclosure for Transfer of Electronic Titles by a Dealer”• RTB #003-19, “Notification of a Communication Impediment”• RTB #004-19, “Titling Requirements for Utility … Continue reading

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Completed: System Maintenance (08/19/2019 @ 10:13 PM CST)

Good morning, The IRP and MVInet system maintenance was completed as of 10:13 PM CST last night, 08/19/2019. Thank you, Texas Department of Motor Vehicles IT Services Division     Source: Dealers and Manufacturers Completed: System Maintenance (08/19/2019 @ 10:13 PM CST)

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Update: webDEALER password reset (08/20/2019 @ 9:50 AM CST)

Good morning, Some webDEALER users continue to experience issues resetting their password in the self-service portal. Support staff continue working to resolve the issue. An update will be sent by 12:00 PM (08/20/2019) or as additional information becomes available. Please remember … Continue reading

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Initial Notification: System Maintenance (08/19/2019 @ 10:00 PM CST)

Good afternoon, On Monday, August 19, 2019, the Texas Department of Motor Vehicles (TxDMV) will be performing system maintenance that will require a system outage.   The duration of the outage is scheduled for up to 30 minutes beginning at … Continue reading

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Update: webDEALER password reset (08/19/2019 @ 4:00 PM CST)

Good afternoon, Support staff continue working to resolve the webDEALER password reset issue. An update will be sent by 9:00 AM (08/20/2019) or as additional information becomes available. Please remember that after using an Internet Down tag, you must enter the … Continue reading

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Update: webDEALER (08/19/2019 @ 1:00 PM CST)

Good afternoon, Support staff continue working to resolve the webDEALER password reset issue. An update will be sent by 4:00 PM (08/19/2019) or as additional information becomes available. Please remember that after using an Internet Down tag, you must enter the … Continue reading

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Initial Notification Issue: webDEALER (08/19/2019 @ 11:25 AM CST)

Good morning, An issue has been reported with the webDEALER system where users are unable to reset their passwords. Support staff are working to resolve the issue. An update will sent by 1:00 PM (08/19/2019) or as additional information becomes available. Please remember … Continue reading

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Completed: RTS Release 9.3.0 (08/18/2019 @ 7:55 AM CST)

Good morning, The deployment of RTS Release 9.3.0 was completed as of 7:55 AM CST this morning, 08/18/2019. Please remember that if you used an Internet Down tag, you must enter the information for that tag into eTAG as soon as the system is accessible. … Continue reading

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eTITLE User Guide

Please review and distribute as appropriate. The eTITLE User Guide (attached) is now available at www.txdmv.gov/dealers. The eTITLE User Guide is intended for dealers using eTITLE to create and transfer electronic titles. The guide highlights benefits and features and provides … Continue reading

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Reminder: RTS Release 9.3.0 (08/17/2019 @ 6:00 PM CST)

Good afternoon, Over the weekend of August 16, 2019, the Texas Department of Motor Vehicles (TxDMV) will update the Registration and Titling System (RTS) with RTS Release 9.3.0. During the deployment of the RTS Release 9.3.0 you may experience intermittent connectivity issues to the … Continue reading

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RTB #004-19 Titling Requirements for Utility Vehicles (UTVs) and Sand Rails

Please review and distribute as appropriate. Thank you, Jeremiah Kuntz, DirectorVehicle Titles and Registration DivisionTexas Department of Motor Vehicles Attachment If you have any questions concerning this communication, please contact your local TxDMV Regional Service Center.   RTB 004-19 Titling … Continue reading

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Initial Notification: RTS Release 9.3.0 (08/17/2019 @ 6:00 PM CST)

Good afternoon, Over the weekend of August 16, 2019, the Texas Department of Motor Vehicles (TxDMV) will update the Registration and Titling System (RTS) with RTS Release 9.3.0. During the deployment of the RTS Release 9.3.0 you may experience intermittent connectivity issues to the … Continue reading

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RTB #003-19 Notification of a Communication Impediment

Please review and distribute as appropriate. Thank you, Jeremiah Kuntz, DirectorVehicle Titles and Registration DivisionTexas Department of Motor Vehicles Attachment If you have any questions concerning this communication, please contact your local TxDMV Regional Service Center.   Form VTR-216 (rev … Continue reading

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RTB #002-19 Odometer Disclosure for Transfer of Electronic Titles by a Dealer

Please review and distribute as appropriate. Thank you, Jeremiah Kuntz, DirectorVehicle Titles and Registration DivisionTexas Department of Motor Vehicles Attachment If you have any questions concerning this communication, please contact your local TxDMV Regional Service Center.   RTB 002-19 Odometer … Continue reading

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eTITLE Release Date and Additional Training for Tax Assessor-Collectors and Staff

The Texas Department of Motor Vehicles (TxDMV) has completed user acceptance testing of eTITLE, and the new functionality will become available August 19, 2019. eTITLE is a new feature in webDEALER that facilitates the secure electronic transfer of titles between … Continue reading

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