Author Archives: TxDMV

Initial Notification: Two Cognos Reports delayed (05/02/2018 @ 07:15 AM Central Time)

Good morning,   The Week to Date Report and Inventory Transaction Reports will be delayed and are expected to be available by 12:30 PM Central Time this afternoon (05/02/2018). A notification will be sent once the reports are available.    The statewide ticket for this … Continue reading

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Salvage Motor Vehicle Dealer Training Seminar – El Paso

Salvage Motor Vehicle Dealers and Industry: We are pleased to announce our Salvage Motor Vehicle Dealer Training Seminar on May 17th, 2018, in El Paso, Texas.  This presentation will be a specific overview of the rules and regulations surrounding the … Continue reading

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Motor Vehicle Dealer Training Seminar – El Paso

Motor Vehicle Dealers and Industry: We are pleased to announce our Motor Vehicle Dealer Training Seminar on May 16th, 2018, in El Paso, Texas.  This presentation will be a broad overview of the rules and regulations surrounding the motor vehicle … Continue reading

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TxDMV webDEALER/eTAG Update – Buyer Tags

Good morning, On April 9, 2018, the Texas Department of Motor Vehicles deployed an update to the webDEALER/eTAG system. Besides moving eTAG into webDEALER, this release also included several security enhancements. One such enhancement relates to the issuance of multiple … Continue reading

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Resolved: Two Cognos Reports delayed (05/01/2018 @ 10:40 AM Central Time)

Good morning,   All Cognos reports were available for viewing as of 10:06 AM Central Time this morning (05/01/2018). If you experience new issues with Week to Date Report and Inventory Transaction Report, please contact the Service Desk.    The statewide ticket for … Continue reading

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Initial Notification: Two Cognos Reports delayed (05/01/2018 @ 07:54 AM Central Time)

Good morning,   The Week to Date Report and Inventory Transaction, list of others Reports will be delayed and are expected to be available by 10:15 AM Central Time this morning (05/01/2018). A notification will be sent once the reports are available.    The statewide … Continue reading

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Update on eTAG system (4/27/2018)

Good evening, The Texas Department of Motor Vehicles (TxDMV) was proud to release the new eTAG system on April 9, 2018, delivering valuable functionality and security features.  While the deployment was largely successful, there have been some issues identified by … Continue reading

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Oversize/Overweight Permit Movement Conditions

On May 8, 2018, the “movement conditions” listed on your permit will change. TxDMV recently streamlined the requirements included with all size and weight permits. The language and the order in which these “movement conditions” are listed will be standardized. … Continue reading

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Resolved: Two Cognos Reports delayed (04/24/2018 @ 08:58 AM Central Time)

Good morning,   All Cognos reports were available for viewing as of 08:20 AM Central Time this morning (04/24/2018). If you experience new issues with Week to Date Report and Inventory Transaction Report, please contact the Service Desk.    The statewide ticket for … Continue reading

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Initial Notification: Two Cognos Reports delayed (04/24/2018 @ 8:10 AM Central Time)

Good morning,   The Week to Date Report and Inventory Transaction Reports will be delayed and are expected to be available by 08:45 AM Central Time this morning (04/24/2018). A notification will be sent once the reports are available.    The statewide ticket for this … Continue reading

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Resolved: Two Cognos Reports delayed (04/20/2018 @ 09:07 AM Central Time)

Good morning,   All Cognos reports were available for viewing as of 08:19 AM Central Time this morning (04/20/2018). If you experience new issues with Week to Date Report and Inventory Transaction Report, please contact the Service Desk.    The statewide ticket for … Continue reading

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Initial Notification: Two Cognos Reports delayed (04/20/2018 @ 07:48 AM Central Time)

Good morning,   The Week to Date Report and Inventory Transaction Reports will be delayed and are expected to be available by 09:30 AM Central Time this morning (04/20/2018). A notification will be sent once the reports are available.    The statewide ticket for this … Continue reading

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April 2018 New Specialty License Plates

Please review and distribute as appropriate. Three new plates will be made available for the public to order on April 23, 2018: 1. Quail, available via the RTS and IVTRS systems.                                   2. Texas 2000, available via My Plates. 3. Porsche Club of America, … Continue reading

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Update on Recent RTS / Cognos Report Issues

Good afternoon, In recent weeks the department has experienced intermittent stability issues with RTS and delays with Cognos reports, as you have likely noticed.  We know these issues are frustrating and impact our shared ability to serve the motoring public, … Continue reading

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Resolved: Two Cognos Reports delayed (04/17/2018 @ 10:10 AM Central Time)

Good morning,   All Cognos reports were available for viewing as of 10:10 AM Central Time this morning (04/17/2018). If you experience new issues with Week to Date Report and Inventory Transaction Report, please contact the Service Desk.    The statewide ticket for … Continue reading

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Initial Notification: Two Cognos Reports delayed (04/17/2018 @ 07:45 AM Central Time)

Good morning,   The Week to Date Report and Inventory Transaction Reports will be delayed and are expected to be available by 11:00 AM Central Time this morning (04/17/2018). A notification will be sent once the reports are available.    The statewide ticket for this issue … Continue reading

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TxDMV webDEALER Update – Completing Title Applications

On April 9, 2018, the Texas Department of Motor Vehicles updated the eTAG/webDEALER system. Since the release, we have received calls from some users who are unable to process transactions in webDEALER. Users report transactions previously created are unavailable, or … Continue reading

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TxDMV eTAG/webDEALER Update – Recommended Internet Browsers

On April 9, 2018, the Texas Department of Motor Vehicles updated the eTAG/webDEALER system. Since the release, we have received calls from some users who are experiencing an issue where the system prevents a user from progressing through a transaction, … Continue reading

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Resolved: RTS performance issue (04/11/2018 @ 4:00 PM Central Time)

Good afternoon,   The RTS system encountered a performance issue between 3:35 PM Central Time and lasted until 4:00 PM Central Time today (04/11/2018) which caused a limited number of users to experience intermittent connectivity. If you experienced this issue please reboot your work station. If … Continue reading

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Initial Notification: RTS Issue (4/11/2018 @ 3:50 PM)

Good afternoon, An issue has been reported with the RTS system where a limited number of users are experiencing intermittent connectivity. Support staff are working to identify and resolve the issue. An update will sent by 4:30 PM this afternoon (4/11/2018) or … Continue reading

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TxDMV eTAG/webDEALER: User Tips

On April 9, 2018, the Texas Department of Motor Vehicles deployed an update to the eTAG/webDEALER system. We would like to provide you with some tips to help you efficiently use the updated system. eTAG/webDEALER User Tips Confirm you selected … Continue reading

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Texas Department of Criminal Justice Partial Lockdown

Please review and distribute as appropriate. This is to notify you of a delay in fulfilling specialty license plate and warehouse supply orders.  The Texas Department of Criminal Justice (TDCJ) Wynne Unit in Huntsville is under partial lockdown status through … Continue reading

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Resolved: Two Cognos Reports delayed (04/10/2018 @ 10:42 AM Central Time)

Good morning, All Cognos reports were available for viewing as of 10:42 AM Central Time this morning (04/10/2018). If you experience new issues with Week to Date Report and Inventory Transaction Report, please contact the Service Desk.    The statewide ticket for this … Continue reading

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Initial Notification: Two Cognos Reports delayed (04/10/2018@ 9:03 AM Central Time)

Good morning,   The Week to Date Report and Inventory Transaction Reports will be delayed and are expected to be available by 10:45 AM Central Time this morning (04/10/2018). A notification will be sent once the reports are available.    The statewide ticket for this … Continue reading

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TxDMV Board Meeting – April

      The Texas Department of Motor Vehicles (TxDMV) board has scheduled the following meeting for the month of April: Board Meeting  Thursday, April 12, 2018 – 8 a.m.  4000 Jackson Avenue, Austin – Lone Star Room TxDMV board and … Continue reading

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