Author Archives: TxDMV

NMVTIS online & batch processing maintenance: Jan. 19-21

Good afternoon, NMVTIS online and batch processing will be down for maintenance beginning Saturday, January 19, at 3 p.m. CST through Monday, January 21, at 9 a.m. CST. We do not anticipate any impact on batch reports for Monday and Tuesday … Continue reading

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NMVTIS Inquiry Report for Today (1/17/2019) is Not Available

Good morning,   The NMVTIS data file was not received from AAMVA for today, Thursday January 17, 2019.  As a result, there is no NMVTIS report available for today.    If you would like to speak to a Customer Service Representative, … Continue reading

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TxDMV Holiday Hours – MLK Day

In observance of Martin Luther King Jr. Day, all Texas Department of Motor Vehicles (TxDMV) offices will be closed on Monday, Jan. 21, 2019, and the Oversize/Overweight Permits Office will be closed on Saturday, Jan. 19, 2019.  Vehicle title and registration … Continue reading

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Resolved: RTS issue (1/14/2019 @ 5:24 PM)

Good afternoon, The issue with the RTS system has been resolved.  You may need to restart your RTS session. Please check your set aside transactions and your Transaction Reconciliation Report. If you encounter new issues please contact a customer service … Continue reading

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Initial Notification: RTS issue reported (1/14/2019 @ 4:35 PM)

Good afternoon, An issue has been reported with the RTS system that may prevent some users from logging on. Support staff are working to identify and resolve the issue.  An update will be sent by 6:00 PM today (1/14/2019) or … Continue reading

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Resolved: RTS issue (1/14/2019 @ 3:50 PM)

Good afternoon, The issue with the RTS system has been resolved.  You may need to restart your RTS session. Please check your set aside transactions and your Transaction Reconciliation Report. If you encounter new issues please contact a customer service … Continue reading

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Initial Notification: RTS issue reported (1/14/2019 @ 3:31 PM)

Good afternoon, An issue has been reported with the RTS system that may prevent some users from logging on. Support staff are working to identify and resolve the issue.  An update will be sent by 4:30 PM today (1/14/2019) or … Continue reading

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Mover Training Seminar – Houston

Attention all Household Goods Motor Carriers: We are pleased to announce our next Mover Training Seminar on February 5th, 2019, in Houston, Texas.  This presentation will be a basic overview of the rules and regulations pertaining to the household goods … Continue reading

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Update to Correct Title Rejection Event for RTS 9.2.

Please review and distribute as appropriate. As you are aware, the department implemented Registration and Title System (RTS) Release 9.2 on December 31, 2018. As part of this release, RTS requires entry of the last four digits of the document … Continue reading

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Matrix of Registration Forms

Please review and distribute as appropriate. The department recently notified stakeholders that the Vehicle Titles and Registration Division had completed a review and/or update of 60 registration related forms and made the updated forms available on the TxDMV website. To … Continue reading

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January 2019 Title Manual Revision

  The latest update to the Motor Vehicle Title Manual (attached) is now available via Registration and Title System workstations and at www.txdmv.gov. We welcome your feedback and encourage you to email any comments or suggestions to VTR_Title_Reg-Manual-Update@txdmv.gov (please note … Continue reading

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January 2019 Registration Manual Update

TO: All County Tax Assessor-CollectorsSUBJECT: January 2019 Registration Manual Update Please review and distribute as appropriate. The latest update to the Motor Vehicle Registration Manual (attached) is now available via Registration and Title System (RTS) workstations and at www.txdmv.gov. We … Continue reading

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Resolved: RTS performance issue (01/03/2019 @ 11:32 AM Central Time)

Good morning,   The RTS system encountered a performance issue between 10:52 AM Central Time and lasted until 11:15 AM Central Time today (01/03/2019) which caused a limited number of users to experience a communication error message. If you experienced this issue, please reboot your … Continue reading

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Additional Webinars for County Tax Assessor-Collectors

Please review and distribute as appropriate. Additional webinars will be held for county tax assessor-collectors to discuss:• RTB #006-18, “Delinquent Transfer Penalty Fees for Unrecovered Stolen Vehicles”• RTB #007-18, “Changes to Certified Copies of Texas Titles”• RTB #009-18, “Acceptance of … Continue reading

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Revised Application for a Certified Copy of Title (Form VTR-34)

Please review and distribute as appropriate. We would like to inform you the Application for a Certified Copy of Title (Form VTR-34) has been revised. The revised Form VTR-34 is available on our website at www.TxDMV.gov and may be used … Continue reading

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Army Plate Redesign

Please review and distribute as appropriate. The Texas Department of Motor Vehicles will replace approximately 50,000 military and Disabled Veteran specialty license plates that feature the U.S. Army Emblem beginning January 1, 2019. The U.S. Army initiated a redesign of … Continue reading

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Correct Title Rejection Transactions in RTS 9.2

Please review and distribute as appropriate. On December 31, 2018, the department implemented Registration and Title System (RTS) Release 9.2. As part of this release, RTS requires entry of the last four digits of the document number when any type … Continue reading

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Completed: Scheduled Maintenance: webDEALER/eTAG (12/30/2018 @ 6:00 AM Central Time)

Good morning, The scheduled maintenance was completed as of 6:00 AM Central Time, December 30, 2018.  Please remember that after using an Internet Down tag, you must enter the information for that tag into eTAG as soon as the system … Continue reading

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Resolved: RTS issue (12/28/2018 @ 2:38 PM)

Good morning, The issue with the RTS system has been resolved.  If you encounter new issues please contact a customer service representative.   If you would like to speak to a customer service representative, please call us at 512-465-3351. Customer … Continue reading

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Initial Notification: RTS issue reported (12/28/2018 @ 2:25 PM)

Good afternoon, An issue has been reported with the RTS system that may prevent some users from logging on or completing transactions. Support staff are working to identify and resolve the issue.  An update will be sent by 3:30 PM … Continue reading

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Adopted 43 TAC, Ch. 217, New Subchapter K, §§217.301, 217.302, 217.303

  Proposed 43 TAC, Ch. 217, New Subchapter K, §§217.301, 217.302, 217.303 Please review and distribute as appropriate.   The Texas Department of Motor Vehicles (TxDMV) has published in the Texas Register adopted changes to the Texas Administrative Code, which … Continue reading

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Reminder Notification: Scheduled Maintenance: RTS Release 9.2 (12/29/2018)

Good morning, Over the weekend of December 29, 2018, the Texas Department of Motor Vehicles (TxDMV) will update the Registration and Title System (RTS) with Release 9.2 that contains the content summarized below:    New and Redesigned License Plates Issued for: … Continue reading

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Reminder Notification: Scheduled Maintenance: webDEALER/eTAG (12/29/2018 @ 10:00 PM Central Time)

Good morning, On Saturday, December 29, 2018, the Texas Department of Motor Vehicles (TxDMV) will be performing system maintenance that will impact the webDEALER/eTAG system. The duration of the maintenance is scheduled for up to 8 hours beginning at 10:00 … Continue reading

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Complete: RTS system restart (12/28/2018 @ 9:45 AM)

Good morning, The RTS system restart is complete.  If you encounter new issues please contact a customer service representative.   If you would like to speak to a customer service representative, please call us at 512-465-3351. Customer service is available … Continue reading

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Update: RTS system restart at 9:30 AM (12/28/2018)

Good morning, An issue has been identified with the RTS system that requires the system to be restarted.  The system restart will occur at 9:30 AM this morning (12/28/2018).  The system will be unavailable for approximately 15 minutes.  Please log … Continue reading

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