Author Archives: TxDMV

Resolved: RTS Performance Issues (02/20/2023 @ 10:22 AM)

Good morning, The Registration and Titling System (RTS) performance issues have been resolved.  We apologize for the inconvenience and any impact on you or your customers. Thank you, Texas Department of Motor Vehicles IT Services Division     Source: Tax … Continue reading

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Initial Notification: RTS Performance Issues (02/20/2024 @ 10:15 AM)

Good morning, TxDMV is aware of reported RTS connectivity issues and that some RTS users cannot log in. Support staff are working to resolve the issue.  We will provide an update once the issue is resolved. We apologize for the … Continue reading

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Completed: webDEALER Planned Maintenance (02/18/2023 @ 7:50 AM)

Good morning, The webDEALER planned maintenance was completed as of 7:50 AM this morning, Sunday, 02/18/2024. Please remember that if you used an Internet Down tag, you must enter the information for that tag into webDEALER as soon as the system is … Continue reading

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Completed: Scheduled RTS Planned Maintenance (02/18/2024 @ 7:50 AM)

Good morning, The Registration and Titling System (RTS) planned system maintenance was completed as of 7:50 AM this morning, Sunday, February 18, 2024. The RTS system is now available. We apologize for the inconvenience and any impact on you or your customers. … Continue reading

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Final Reminder Notification: RTS Planned Maintenance (02/18/2024 @ 5:00 AM)

Good afternoon, The Texas Department of Motor Vehicles (TxDMV) will be implementing scheduledmaintenance for the RTS System starting at 5:00 AM, Sunday (02/18/2024), lasting up to 9:00 AM Sunday morning. During the deployment window, the RTS System will be unavailable.  Note: … Continue reading

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Final Reminder Notification: webDealer Planned Maintenance (02/18/2024 @ 5:00 AM)

Good afternoon, On Sunday, February 18, 2024, the Texas Department of Motor Vehicles (TxDMV) will update the webDealer System starting at 5:00 AM, lasting up to 9:00 AM (02/18/2024). During the deployment window, webDealer will be unavailable.   As a reminder, if you are … Continue reading

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Initial Notification: webDealer Planned Maintenance (02/18/2024 @ 5:00 AM)

Good morning, On Sunday, February 18, 2024, the Texas Department of Motor Vehicles (TxDMV) will update the webDealer System starting at 5:00 AM, lasting up to 9:00 AM (02/18/2024). During the deployment window, webDealer will be unavailable.   As a reminder, if you are … Continue reading

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Initial Notification: RTS Scheduled Maintenance (02/18/2024 @ 5:00 AM)

Good morning, The Texas Department of Motor Vehicles (TxDMV) will be implementing scheduledmaintenance for the RTS System starting at 5:00 AM, Sunday (02/18/2024), lasting up to 9:00 AM Sunday morning. During the deployment window, the RTS System will be unavailable.  Note: … Continue reading

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TxDMV Holiday Hours – Presidents Day 2024

The Texas Department of Motor Vehicles will be closed in observance of Presidents Day on Monday, February 19, 2024. Vehicle title and registration services: Most vehicle title and registration services are provided by your county tax office. County tax office hours … Continue reading

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Resolved: Cognos Reporting Issue (2/09/2024 @ 12:20 PM)

Good afternoon, All Cognos reports are now available. We apologize for the inconvenience and any impact on you and your customers. Thank you,   Texas Department of Motor Vehicles IT Services Division             Source: Tax … Continue reading

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Resolved: webDEALER Performance Issues (02/07/2024 5:10 PM)

Good afternoon, The webDealer performance issues have been resolved. The webDealer system is now available. Please remember that if you used an Internet Down tag, you must enter the information for that tag into webDealer as soon as the system is accessible. Doing … Continue reading

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Initial Notification: webDEALER Performance Issues (2/07/2024 @ 1:08 PM)

Good afternoon, Some users have reported that the webDEALER system is experiencing intermittent performance issues.  Support staff are aware and working to resolve the issues. We will provide updates as more information becomes available.  We apologize for the inconvenience and … Continue reading

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Initial Notification: Cognos Reporting Issue (2/07/2024 @ 10:25 AM)

Good morning, TxDMV IT Support Staff are aware of an issue with Cognos Reporting affecting the following reports: Finance1  Fee Type Funds Report2  Funds Remittance Report3  Week/Month TO Date Fees Report4  Monthly Funds Report5  E-Pay Deposit/Refund Notification Report6  VTR Funds … Continue reading

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Resolved: Cognos Unavailable (02/06/2024 @ 2:25 PM)

Good afternoon, Cognos system is now available. We apologize for the inconvenience and any impact on you or your customers.   Thank you, Texas Department of Motor Vehicles IT Services Division Source: Tax Assessor-Collectors Resolved: Cognos Unavailable (02/06/2024 @ 2:25 … Continue reading

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Initial Notification: Cognos System Down 02/06/2023 2:12PM)

Good afternoon, The Cognos System is down. Support Staff are currently working to resolve the issue.  We will publish an update when the issues are resolved. We apologize for the inconvenience and any impact on you or your customers. Thank … Continue reading

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Invite for webDEALER 101 Dealer Training

Please review and distribute as appropriate. Join us online for our virtual webDEALER 101 – Dealer Training. These dealer trainings will be specific to licensed motor vehicle dealers and their staff. This presentation will be an overview and introductory training … Continue reading

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TxDMV Board Meeting – February 8, 2024

TxDMV Board MeetingThursday, February 8, 2024 – 9:00 a.m. Texas Department of Motor Vehicles4000 Jackson Avenue, Building 1, Lone Star RoomAustin, Texas 78731 Link to Meeting Agenda TxDMV Board, committee, and advisory committee meetings are open to the public. Visit … Continue reading

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Resolved: webDEALER Unavailable (02/01/2024 08:25 AM)

Good morning, The webDealer system is now available. Please remember that if you used an Internet Down tag, you must enter the information for that tag into webDealer as soon as the system is accessible. Doing this will ensure you always have the … Continue reading

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Initial Notification: webDealer unavailable (02/01/2024 @ 07:50 AM)

Good morning, The webDealer system is currently unavailable.  Support staff are engaged in troubleshooting the issue. An update will be sent once the issue has been resolved. As a reminder, if you are unable to print buyer’s tags, you should use your … Continue reading

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January 2024 Motor Vehicle Registration Manual Update

Please review and distribute as appropriate. The latest update to the Motor Vehicle Registration Manual (attached) is now available via Registration and Title System (RTS) workstations and at www.txdmv.gov. The Texas Department of Motor Vehicles welcomes your feedback and encourages … Continue reading

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January 2024 Motor Vehicle Title Manual Update

Please review the following information and distribute as appropriate. The latest update to the Motor Vehicle Title Manual (attached) is now available via Registration and Title System (RTS) workstations and at www.txdmv.gov. We welcome your feedback and encourage you to … Continue reading

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Compliance Services Section Enhancements

                             Compliance Services Section Enhancements Please review and distribute as appropriate. Dear Tax Assessor-Collector Community, The Compliance Services Section (CSS) of the Texas Department of Motor Vehicles’ … Continue reading

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Informational: NMVTIS Performance Issues (01/22/2024 @ 9:27 AM)

Good morning, The NMVTIS system was experiencing performance issues that have now been resolved.   We apologize for the inconvenience and any impact on you or your customers.   Thank you, Texas Department of Motor Vehicles IT Department       … Continue reading

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Completed: RTS Release 24.1 (01/21/2024 @ 5:15 AM)

Good morning, The deployment of the Registration and Titling System (RTS) updates were completed as of 5:15 AM this morning, Sunday, 01/21/2024. Thank you, Texas Department of Motor VehiclesIT Services Division       Source: Tax Assessor-Collectors Completed: RTS Release … Continue reading

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Completed: webDEALER Release 24.1 (01/21/2024 @ 5:15 AM)

Good morning, The deployment of the webDEALER system updates were completed as of 5:15 AM this morning, Sunday, 01/21/2024. Please remember that if you used an Internet Down tag, you must enter the information for that tag into webDEALER as soon … Continue reading

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