Category Archives: Tax Assessor-Collectors

Misprint of Trailer Renewal Notices

Please review and distribute as appropriate. The “Mobility/Clean Air Fee” for certain trailers was printed in error on approximately 2,200 registration renewal notices with a December 2017 expiration and 2,300 notices with a January 2018 expiration. These December and January … Continue reading

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Initial Notification: IVTRS and Temp Permits are unavailable (11/6/2017 @ 9:50 AM CST)

Good morning,   The Texas.gov team has informed TxDMV that IVTRS and Temp Permits are currently experiencing an outage. Support staff are working to identify and resolve the issue.  An update will sent by 12:00 PM CST his afternoon (11/06/2017) or as … Continue reading

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October 2017 Salvage/Nonrepairable Motor Vehicle Manual Update

Please review and distribute as appropriate. The latest update to the Salvage/Nonrepairable Motor Vehicle Manual (attached) is now available via Registration and Title System workstations and at www.txdmv.gov. We welcome your feedback and encourage you to email any comments or … Continue reading

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October 2017 Assembled and Rebuilt Vehicle Manual Update

Please review and distribute as appropriate. The latest update to the Assembled and Rebuilt Vehicle Manual (attached) is now available via Registration and Title System workstations and at www.txdmv.gov. We welcome your feedback and encourage you to email any comments … Continue reading

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Resolved: RTS unavailable (10/31/2017 @ 9:51 AM CST)

Good morning,   The issue with the RTS system was resolved at 8:58 AM CST and RTS is now available.  Please reboot all workstations before processing transactions in RTS.  If you experience any new issues with RTS please contact the service desk.   … Continue reading

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Initial Notification: RTS unavailable (10/31/2017 @ 8:58 AM CST)

Good morning,   An issue has been reported with the RTS system that prevents users from logging on.  Support staff are working to identify and resolve the issue.  An update will sent by 11:00 AM (10/31/2017) or as more information becomes … Continue reading

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Resolved: IRP Transmittal Report Issue (10/26/2017 @ 1:50 PM CST)

Good afternoon,   The issue with the IRP Transmittal reports has been resolved. To receive the complete IRP Transmittal report data for this week, please use the report run dates of 10/25/2017 – 10/26/2017.     The statewide ticket for this issue is: … Continue reading

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IRP Transmittal Report Issue (10/26/2017 @ 8:33 AM CST)

Good morning,   Due to issues with the IRP batch process last night your IRP Transmittal reports will be incomplete. Support staff are working towards a resolution. An update will be sent by end of business today, (10/26/2017).    The statewide ticket for this … Continue reading

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Performance Quality Recognition Program Applications Reminder

Please review and distribute as appropriate. The Texas Department of Motor Vehicles (TxDMV) is accepting applications for the inaugural Performance Quality Recognition Program (PQRP). Only one week remains before the October 31 submission deadline. The PQRP application, Form 2017-001, can … Continue reading

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Extension of Temporary Waiver to Renew Registration or Register a Vehicle

Please review and distribute as appropriate. Governor Greg Abbott granted residents of counties affected by Hurricane Harvey a temporary extension to renew their vehicle registration. This was done by proclamation on August 28, 2017. The Governor signed a proclamation yesterday … Continue reading

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Guidance on the National Motor Vehicle Title Information System (NMVTIS) HOLD Remarks in the Registration and Title System (RTS)

Please review and distribute as appropriate. The American Association of Motor Vehicle Administrators (AAMVA) and the United States Department of Justice (USDOJ) are the organizations responsible for oversight and administration of the National Motor Vehicle Title Information System (NMVTIS). AAMVA … Continue reading

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Resolved: Cognos Report Issue (10/04/2017 @ 8:35 AM CDT)

Good morning,   All NMVTIS data is available this morning (10/04/2017).  Please rerun the NMVTIS Inquiry Report in Cognos to capture all errors that were missing from yesterday’s report.    The statewide ticket for this issue is: 147257   If you would … Continue reading

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Update: Cognos Report Issue (10/03/2017 @ 10:35 AM CDT)

Good morning,    The issue affecting Cognos reports has been resolved. However, today’s (10/03/2017) NMVTIS report will not be available until tomorrow due to TxDMV not receiving the data file from AAMVA.     The statewide ticket for this issue is: … Continue reading

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INITIAL NOTIFICATION: Cognos Report Issue (10/03/2017 @ 9:09 AM CDT)

Good morning,    An issue has been reported with running Cognos reports.  A notification will be sent when all reports are available in Cognos.  Also, TxDMV did not receive the daily NMVTIS data file from AAMVA last night (10/02/2017).  NMVTIS reports … Continue reading

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Performance Quality Recognition Program Applications

Please review and distribute as appropriate. The Texas Department of Motor Vehicles (TxDMV) is accepting applications for the inaugural Performance Quality Recognition Program (PQRP). One month remains before the October 31 submission deadline. The PQRP application, Form 2017-001, can be … Continue reading

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Completed: RTS available (09/21/2017 6:55 PM)

Good evening,   All RTS system maintenance was completed as of 6:55 PM CDT this evening (09/21/2017).  If you experience any issues with the  RTS system please contact the Service Desk.   If you would like to speak to a Service Desk representative, please … Continue reading

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Initial Notification: RTS Unplanned Maintenance (9/21/2017 6:30 PM)

Good afternoon,   On September 21, 2017, the Texas Department of Motor Vehicles (TxDMV) will be performing RTS system maintenance. The duration of the maintenance is scheduled for up to 1.5 hours, beginning Thursday (09/21/2017) at 6:30 PM CDT and lasting until 8:00 PM CDT. RTS will … Continue reading

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RTB # 017-17 Waiver of Duplicate Registration/Inquiry Receipt Fee as a Result of Hurricane Harvey

Please review and distribute as appropriate. Thank you, Jeremiah Kuntz, DirectorVehicle Titles and Registration DivisionTexas Department of Motor Vehicles Attachments If you have any comments or suggestions concerning this VTR communication process, please contact your local TxDMV Regional Service Center. … Continue reading

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RESOLVED: IVTRS Report Issue (9/12/2017 @ 8:20 AM CDT)

Good morning,   The issue where the IVTRS centralized approval process caused internet transaction fees collected to not show on County Wide reports for some counties has been resolved. If you have questions, need additional information or assistance please contact the Service Desk. … Continue reading

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UPDATE: IVTRS Report Issue (9/11/2017 @ 4:30 PM CDT)

Good afternoon,   A fix has been identified and will be deployed this evening (9/11/2017) that resolves the issue where the IVTRS centralized approval process causes internet transaction fees collected to not show on County Wide reports for some counties. An update … Continue reading

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Webinars for Counties on RTB #015-17 and #016-17

Please review and distribute as appropriate. Webinars will be held for county tax assessor-collectors to discuss RTB #015-17 Waiver of Delinquent Transfer Penalty as a Result of Hurricane Harvey and RTB #016-17 Rebuilt Salvage Applications for Hail Damaged and Recovered … Continue reading

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UPDATE: IVTRS Report Issue 9/11/2017 @ 9:20 AM CDT

Good morning,   An issue has been identified with the IVTRS centralized batch approval process that causes internet transaction fees collected to not show on County Wide reports for the counties listed below. Support staff are working to resolve the issue.  An update will … Continue reading

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UPDATE: IVTRS Report Issues (9/8/2017 @ 8:00 AM CDT)

Good morning,   The issue where the IVTRS Transaction Reconciliation report shows statewide results instead of individual county results was resolved last night. If you experience new issues with the IVTRS Transaction Reconciliation report please contact the Service Desk.   … Continue reading

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UPDATE: IVTRS Report Issues (9/7/2017 @ 5:00 PM CDT)

Good afternoon,   A fix has been identified and will be deployed this evening (9/7/2017) that resolves the issue where the IVTRS Transaction Reconciliation report shows statewide results instead of individual county results. An update will sent tomorrow morning (09/08/2017) to … Continue reading

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Resolved: HEB registration renewal available (09/07/2017 @ 11:30 AM CDT)

Good morning,   HEB has confirmed they are now able to resume processing registration renewals in your county. If you have questions, need additional information, or assistance please contact the Service Desk.   If you would like to speak to a … Continue reading

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