Category Archives: Tax Assessor-Collectors

NMVTIS Inquiry Report for Today (1/17/2019) is Not Available

Good morning,   The NMVTIS data file was not received from AAMVA for today, Thursday January 17, 2019.  As a result, there is no NMVTIS report available for today.    If you would like to speak to a Customer Service Representative, … Continue reading

Posted in Tax Assessor-Collectors | Leave a comment

Resolved: RTS issue (1/14/2019 @ 5:24 PM)

Good afternoon, The issue with the RTS system has been resolved.  You may need to restart your RTS session. Please check your set aside transactions and your Transaction Reconciliation Report. If you encounter new issues please contact a customer service … Continue reading

Posted in Tax Assessor-Collectors | Comments Off on Resolved: RTS issue (1/14/2019 @ 5:24 PM)

Initial Notification: RTS issue reported (1/14/2019 @ 4:35 PM)

Good afternoon, An issue has been reported with the RTS system that may prevent some users from logging on. Support staff are working to identify and resolve the issue.  An update will be sent by 6:00 PM today (1/14/2019) or … Continue reading

Posted in Tax Assessor-Collectors | Comments Off on Initial Notification: RTS issue reported (1/14/2019 @ 4:35 PM)

Resolved: RTS issue (1/14/2019 @ 3:50 PM)

Good afternoon, The issue with the RTS system has been resolved.  You may need to restart your RTS session. Please check your set aside transactions and your Transaction Reconciliation Report. If you encounter new issues please contact a customer service … Continue reading

Posted in Tax Assessor-Collectors | Comments Off on Resolved: RTS issue (1/14/2019 @ 3:50 PM)

Initial Notification: RTS issue reported (1/14/2019 @ 3:31 PM)

Good afternoon, An issue has been reported with the RTS system that may prevent some users from logging on. Support staff are working to identify and resolve the issue.  An update will be sent by 4:30 PM today (1/14/2019) or … Continue reading

Posted in Tax Assessor-Collectors | Comments Off on Initial Notification: RTS issue reported (1/14/2019 @ 3:31 PM)

Update to Correct Title Rejection Event for RTS 9.2.

Please review and distribute as appropriate. As you are aware, the department implemented Registration and Title System (RTS) Release 9.2 on December 31, 2018. As part of this release, RTS requires entry of the last four digits of the document … Continue reading

Posted in Tax Assessor-Collectors | Comments Off on Update to Correct Title Rejection Event for RTS 9.2.

Matrix of Registration Forms

Please review and distribute as appropriate. The department recently notified stakeholders that the Vehicle Titles and Registration Division had completed a review and/or update of 60 registration related forms and made the updated forms available on the TxDMV website. To … Continue reading

Posted in Tax Assessor-Collectors | Comments Off on Matrix of Registration Forms

Resolved: RTS performance issue (01/03/2019 @ 11:32 AM Central Time)

Good morning,   The RTS system encountered a performance issue between 10:52 AM Central Time and lasted until 11:15 AM Central Time today (01/03/2019) which caused a limited number of users to experience a communication error message. If you experienced this issue, please reboot your … Continue reading

Posted in Tax Assessor-Collectors | Comments Off on Resolved: RTS performance issue (01/03/2019 @ 11:32 AM Central Time)

Additional Webinars for County Tax Assessor-Collectors

Please review and distribute as appropriate. Additional webinars will be held for county tax assessor-collectors to discuss:• RTB #006-18, “Delinquent Transfer Penalty Fees for Unrecovered Stolen Vehicles”• RTB #007-18, “Changes to Certified Copies of Texas Titles”• RTB #009-18, “Acceptance of … Continue reading

Posted in Tax Assessor-Collectors | Comments Off on Additional Webinars for County Tax Assessor-Collectors

Correct Title Rejection Transactions in RTS 9.2

Please review and distribute as appropriate. On December 31, 2018, the department implemented Registration and Title System (RTS) Release 9.2. As part of this release, RTS requires entry of the last four digits of the document number when any type … Continue reading

Posted in Tax Assessor-Collectors | Comments Off on Correct Title Rejection Transactions in RTS 9.2

Resolved: RTS issue (12/28/2018 @ 2:38 PM)

Good morning, The issue with the RTS system has been resolved.  If you encounter new issues please contact a customer service representative.   If you would like to speak to a customer service representative, please call us at 512-465-3351. Customer … Continue reading

Posted in Tax Assessor-Collectors | Comments Off on Resolved: RTS issue (12/28/2018 @ 2:38 PM)

Initial Notification: RTS issue reported (12/28/2018 @ 2:25 PM)

Good afternoon, An issue has been reported with the RTS system that may prevent some users from logging on or completing transactions. Support staff are working to identify and resolve the issue.  An update will be sent by 3:30 PM … Continue reading

Posted in Tax Assessor-Collectors | Comments Off on Initial Notification: RTS issue reported (12/28/2018 @ 2:25 PM)

Reminder Notification: Scheduled Maintenance: RTS Release 9.2 (12/29/2018)

Good morning, Over the weekend of December 29, 2018, the Texas Department of Motor Vehicles (TxDMV) will update the Registration and Title System (RTS) with Release 9.2 that contains the content summarized below:    New and Redesigned License Plates Issued for: … Continue reading

Posted in Tax Assessor-Collectors | Comments Off on Reminder Notification: Scheduled Maintenance: RTS Release 9.2 (12/29/2018)

Complete: RTS system restart (12/28/2018 @ 9:45 AM)

Good morning, The RTS system restart is complete.  If you encounter new issues please contact a customer service representative.   If you would like to speak to a customer service representative, please call us at 512-465-3351. Customer service is available … Continue reading

Posted in Tax Assessor-Collectors | Comments Off on Complete: RTS system restart (12/28/2018 @ 9:45 AM)

Update: RTS system restart at 9:30 AM (12/28/2018)

Good morning, An issue has been identified with the RTS system that requires the system to be restarted.  The system restart will occur at 9:30 AM this morning (12/28/2018).  The system will be unavailable for approximately 15 minutes.  Please log … Continue reading

Posted in Tax Assessor-Collectors | Comments Off on Update: RTS system restart at 9:30 AM (12/28/2018)

Initial Notification: RTS issue reported (12/28/2018 @ 8:45 AM)

Good morning, An issue has been reported with the RTS system that may prevent some users from logging on. Support staff are working to identify and resolve the issue.  An update will be sent by 10:00 AM today (12/28/2018) or … Continue reading

Posted in Tax Assessor-Collectors | Comments Off on Initial Notification: RTS issue reported (12/28/2018 @ 8:45 AM)

Initial Notification: Scheduled Maintenance: RTS Release 9.2 (12/29/2018)

Good afternoon, Over the weekend of December 29, 2018, the Texas Department of Motor Vehicles (TxDMV) will update the Registration and Title System (RTS) with Release 9.2 that contains the content summarized below.    New and Redesigned License Plates Issued for: … Continue reading

Posted in Tax Assessor-Collectors | Comments Off on Initial Notification: Scheduled Maintenance: RTS Release 9.2 (12/29/2018)

Resolved: RTS issue (12/27/2018 @ 11:35 PM)

Good morning, The issue with the RTS system that prevented some users from logging on has been resolved. You may need to restart RTS or reboot your workstation(s). If connectivity issues persist please contact a customer service representative.   If … Continue reading

Posted in Tax Assessor-Collectors | Comments Off on Resolved: RTS issue (12/27/2018 @ 11:35 PM)

Initial Notification: RTS issue reported (12/27/2018 @ 11:20 PM)

Good morning, An issue has been reported with the RTS system that may prevent some users from logging on. Support staff are working to identify and resolve the issue.  An update will be sent by 12:30 p.m. today (12/27/2018) or … Continue reading

Posted in Tax Assessor-Collectors | Comments Off on Initial Notification: RTS issue reported (12/27/2018 @ 11:20 PM)

RTB Webinars for County Tax Assessor-Collectors

Please review and distribute as appropriate. Webinars will be held for county tax assessor-collectors to discuss:• RTB #006-18, “Delinquent Transfer Penalty Fees for Unrecovered Stolen Vehicles”• RTB #007-18, “Changes to Certified Copies of Texas Titles”• RTB #009-18, “Acceptance of Electronic Signatures by County … Continue reading

Posted in Tax Assessor-Collectors | Comments Off on RTB Webinars for County Tax Assessor-Collectors

RTB #009-18 Acceptance of Electronic Signatures by County Tax Assessor-Collectors

Please review and distribute as appropriate. Thank you, Jeremiah Kuntz, DirectorVehicle Titles and Registration DivisionTexas Department of Motor Vehicles Attachment If you have any questions concerning this communication, please contact your local TxDMV Regional Service Center.   RTB_009-18_Acceptance_of_Electronic_Signatures_by_County_Tax_Assessor-Collectors.pdf Source: Tax … Continue reading

Posted in Tax Assessor-Collectors | Comments Off on RTB #009-18 Acceptance of Electronic Signatures by County Tax Assessor-Collectors

RTB #007-18 Changes to Certified Copies of Texas Titles

Please review and distribute as appropriate. Thank you, Jeremiah Kuntz, DirectorVehicle Titles and Registration DivisionTexas Department of Motor Vehicles Attachments If you have any questions concerning this communication, please contact your local TxDMV Regional Service Center.   CCO Information Handout_Spanish.pdf … Continue reading

Posted in Tax Assessor-Collectors | Comments Off on RTB #007-18 Changes to Certified Copies of Texas Titles

ListServ regarding Late Registration Penalty

Please review and distribute as appropriate. The Texas Department of Motor Vehicles (TxDMV) is working to clarify policy on the collection of the 20% delinquent penalty which a customer must pay when they have been arrested or cited for operating … Continue reading

Posted in Tax Assessor-Collectors | Comments Off on ListServ regarding Late Registration Penalty

Update Notification: Issue: RTS Slow Response Times (11/15/2018 @ 03:37 PM Central Time)

Good afternoon, An issue has been reported with the RTS system where some users are experiencing slow response times.  Support staff have identified the issue that will require a reboot after hours. If you were unable to close out your … Continue reading

Posted in Tax Assessor-Collectors | Comments Off on Update Notification: Issue: RTS Slow Response Times (11/15/2018 @ 03:37 PM Central Time)

Initial Notification: Issue: RTS Slow Response Times (11/15/2018 @ 03:37 PM Central Time)

Good afternoon, An issue has been reported with the RTS system where users are experiencing slow response times.  Support staff are working to identify and resolve the issue. An update will be sent by 04:30 PM (11/15/2018) or as more … Continue reading

Posted in Tax Assessor-Collectors | Comments Off on Initial Notification: Issue: RTS Slow Response Times (11/15/2018 @ 03:37 PM Central Time)