Category Archives: Tax Assessor-Collectors

InfoXchange for Tax Assessor-Collectors: RTS Release 7.6.0

 

Please review and distribute as appropriate.
The Texas Department of Motor Vehicles will be providing Registration and Title System (RTS) InfoXchanges for Release 7.6.0 on the single sticker program February 17-19, 201… Continue reading

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Single Sticker Refresher for Counties

 

Please review and distribute as appropriate.
The Texas Department of Motor Vehicles will be providing refresher training for counties on the single sticker program February 11-12, 2015. The single sticker program, also… Continue reading

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Webinars on RTB #002-15 Storage Lien and Form VTR-265-S Revisions

 

Please review and distribute as appropriate.
Today, the Texas Department of Motor Vehicles (TxDMV) published Registration and Title Bulletin #002-15 Storage Lien and Form VTR-265-S Revisions.  As a follow-up, webi… Continue reading

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January 2015 Registration Manual Update

 

Please review and distribute as appropriate.
The latest update to the Motor Vehicle Registration Manual (attached) is now available via RTS workstations and at www.txdmv.gov.
We welcome your feedback and encourage you… Continue reading

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RTB #002-15 Storage Lien and Form VTR-265-S Revisions

 

Please review and distribute as appropriate. 
Thank you,
Jeremiah Kuntz, DirectorVehicle Titles and Registration DivisionTexas Department of Motor Vehicles
Attachments
If you have any comments or suggestio… Continue reading

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“Two Steps, One Sticker” Updated Promotional Material

 

Please review and distribute as appropriate.
The Texas Department of Motor Vehicles (TxDMV) is happy to announce updated promotional material for “Two Steps, One Sticker” is now available. TxDMV has updated the dealer … Continue reading

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Webinars on RTB #001-15 Mechanic’s Lien and Form VTR-265-M Revisions

 

Please review and distribute as appropriate.
*** Note:  The registration link for the 2:00 p.m. webinar has changed as of 1:00 p.m. Please register for the 2:00 p.m. webinar using the updated link below. We apolog… Continue reading

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Webinars on RTB #001-15 Mechanic’s Lien and Form VTR-265-M Revisions

 

Please review and distribute as appropriate.
*** Note:  Due to logistical complications, new registration links have been provided. Also, the 9:00 a.m. session has been rescheduled to 10:00 a.m.  We apologize… Continue reading

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Special Plates call center issue Resolved 5p.m. today

Good afternoon,
 
The Special Plate call center issue was resolved at approximately 5 p.m. today. The Special Plates call center will be available per normal business hours starting tomorrow, January 27, 2015. We ap… Continue reading

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Single Sticker Overview for Government Agencies

 

Please review and distribute as appropriate.
The Texas Department of Motor Vehicles will be providing government agencies information explaining how the single sticker program relates to vehicles with exempt plates and… Continue reading

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Intermittent “All circuits busy” when calling Special Plates call center

Good morning,
 
Please be aware a telecommunications issue is affecting the Special Plate call center.  Inbound callers have about a 10% chance to receive a fast busy signal.  Most calls will get through on the… Continue reading

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Special Plates call center issue Resolved

Good afternoon,
 
Please be aware there is an issue that prohibits the Special Plate group from creating new transactions in RTS.  Information Technology Services Division (ITSD) technicians have identified the… Continue reading

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Webinars on RTB #001-15 Mechanic’s Lien and Form VTR-265-M Revisions

 

Please review and distribute as appropriate.
On January 22, 2015, the Texas Department of Motor Vehicles (TxDMV) published Registration and Title Bulletin #001-15 Mechanic’s Lien and Form VTR-265-M Revisions.&nbs… Continue reading

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Special Plates call center issue Resolved

Good afternoon,
 
The Special Plate call center issue has been resolved. We apologize for any inconvenience this may have caused.
 
The ticket number for this issue is: #13694
 
If you continue to expe… Continue reading

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Intermittent “All circuits busy” when calling Special Plates call center

Good afternoon,
 
Please be aware a telecommunications issue is affecting the Special Plate call center.  Inbound callers have about a 10% chance to receive a fast busy signal.  Most calls will get through on t… Continue reading

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RTB #001-15 Mechanic’s Lien and Form VTR-265-M Revisions

 

Please review and distribute as appropriate.

Thank you,

Jeremiah Kuntz, Director
Vehicle Titles and Registration Division
Texas Department of Motor Vehicles

Attachments

If you have any comments or suggestions concerning this VTR communication process, please contact your local TxDMV Regional Service Center.

Continue reading

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“Two Steps, One Sticker” Day

 

Dear Tax Assessor-Collectors,
On Monday, January 26, public service announcements will begin airing on radio stations around the state as we continue our education and outreach campaign for “Two Steps, One Sticke… Continue reading

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Intermittent “All Circuits Busy” – Resolved

Good afternoon,  
The RTS Service Desk phone circuit issue has been resolved.   
 
We apologize for the inconvenience this may have caused.
 
If you continue to experience problems with t… Continue reading

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Status Update: Intermittent “All circuits busy” when calling RTS Service Desk

Good afternoon,  

The RTS Service Desk continues to experience intermittent “all circuits busy” messages on incoming calls.  Information Technology Services Division (ITSD) technicians are wor… Continue reading

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Intermittent “All circuits busy” when calling RTS Service Desk

Good morning,

 

Please be aware that the RTS Service Desk is experiencing intermittent “all circuits busy” messages on incoming calls.  Information Technology Services Division (ITSD) technician… Continue reading

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2015 Gregorian and Application Manager (AM) Dates

 

Please review and distribute as appropriate.
Attached are two files providing both a calendar and a table listing format of the Gregorian and Application Manager (AM) dates for Calendar Year 2015.
The AM date is part … Continue reading

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Unplanned RTS after hours maintenance 7:15 p.m.

Good evening,

System maintenance was successfully completed and all systems are operating normally.

The statewide ticket for this problem was #12776

Should you experience any issues outside of this maintenance w… Continue reading

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Unplanned RTS after hours maintenance 7:15 p.m.

Good evening,
Unplanned maintenance will be performed on the RTS servers in order to improve back end performance. The system will be restarted at 7:15 p.m. this evening. Expected duration of the reboot is 15 minutes. No … Continue reading

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Reminder – County Holiday List

The IT Service Desk is requesting a list of dates that the county tax assessor-collector office(s) will be closed through the end of calendar year 2015.  If any of the dates you list are only partial-day closings, please… Continue reading

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eView for Specialty License Plate Design

 

Please review and distribute as appropriate.
The Texas Department of Motor Vehicles posted one new vendor proposed license plate design (Gas Monkey Garage) for the specialty license plate marketing vendor, My Plat… Continue reading

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