Category Archives: Tax Assessor-Collectors

Corrected: Scheduled Maintenance: RTS Release 9.1.0 (05/19/2018)

Good afternoon, Over the weekend of May 19, 2018, the Texas Department of Motor Vehicles (TxDMV) will update the Registration and Title System (RTS) and Internet Vehicle Title and Registration Service (IVTRS) with Release 9.1.0 that contains the content summarized below.     … Continue reading

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Reminder: Scheduled Maintenance: RTS Release 9.1.0 (05/19/2018)

Good afternoon, Over the weekend of May 19, 2018, the Texas Department of Motor Vehicles (TxDMV) will update the Registration and Title System (RTS) and Internet Vehicle Title and Registration Service (IVTRS) with Release 9.1.0 that contains the content summarized below.     … Continue reading

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Initial Notification: RTS POS Batch Reports 5/17/2018 @ 8:54 AM Central Time

Good morning,   The POS batch reports were available for reprint this morning at 8:00 AM Central Time. If you are experiencing any issue reprinting your batch reports, please run the reports manually through RTS. Once the reports are manually run they … Continue reading

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Initial Notification: Scheduled Maintenance: RTS Release 9.1.0 (05/19/2018)

Good afternoon, Over the weekend of May 19, 2018, the Texas Department of Motor Vehicles (TxDMV) will update the Registration and Title System (RTS) and Internet Vehicle Title and Registration Service (IVTRS) with Release 9.1.0 that contains the content summarized below.     … Continue reading

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Resolved: Two Cognos Reports delayed (05/15/2018 @ 10:00 AM Central Time)

Good morning, All Cognos reports were available for viewing as of 10:00 AM Central Time this morning (05/15/2018). If you experience new issues with Week to Date Report and Inventory Transaction Report, please contact the Service Desk.    The statewide ticket for this … Continue reading

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Initial Notification: Two Cognos Reports delayed (05/15/2018 @ 07:35 AM Central Time)

Good morning,   The Week to Date Report and Inventory Transaction Reports will be delayed and are expected to be available by 09:30 AM Central Time this morning (05/15/2018). A notification will be sent once the reports are available.    The statewide ticket for this … Continue reading

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Resolved: Two Cognos Reports delayed (05/04/2018 @ 11:06 AM Central Time)

Good morning,   All Cognos reports were available for viewing as of 11:06 AM Central Time this morning (05/04/2018). If you experience new issues with Week to Date Report and Inventory Transaction Report, please contact the Service Desk.    The statewide ticket for … Continue reading

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Initial Notification: Two Cognos Reports delayed (05/04/2018 @ 07:05 AM Central Time)

Good morning,   The Week to Date Report and Inventory Transaction Reports will be delayed and are expected to be available by 11:00 AM Central Time this morning (05/04/02018). A notification will be sent once the reports are available.    The statewide ticket for this … Continue reading

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Resolved: Two Cognos Reports delayed (05/03/2018 @ 9:30 AM Central Time)

Good morning,   All Cognos reports were available for viewing as of 8:30 AM Central Time this morning (05/03/2018). If you experience new issues with Week to Date Report and Inventory Transaction Report, please contact the Service Desk.    The statewide ticket for … Continue reading

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Initial Notification: Two Cognos Reports delayed (05/03/2018 @ 07:15 AM Central Time)

Good morning,   The Week to Date Report and Inventory Transaction Reports will be delayed and are expected to be available by 09:00 AM Central Time this morning (05/03/2018). A notification will be sent once the reports are available.    The statewide ticket for this … Continue reading

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Resolved: Two Cognos Reports delayed (05/02/2018 @ 12:39 PM Central Time)

Good afternoon,   All Cognos reports were available for viewing as of 12:35 PM Central Time this afternoon (05/02/2018). If you experience new issues with Week to Date Report and Inventory Transaction Report, please contact the Service Desk.    The statewide ticket for … Continue reading

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Initial Notification: Two Cognos Reports delayed (05/02/2018 @ 07:15 AM Central Time)

Good morning,   The Week to Date Report and Inventory Transaction Reports will be delayed and are expected to be available by 12:30 PM Central Time this afternoon (05/02/2018). A notification will be sent once the reports are available.    The statewide ticket for this … Continue reading

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Resolved: Two Cognos Reports delayed (05/01/2018 @ 10:40 AM Central Time)

Good morning,   All Cognos reports were available for viewing as of 10:06 AM Central Time this morning (05/01/2018). If you experience new issues with Week to Date Report and Inventory Transaction Report, please contact the Service Desk.    The statewide ticket for … Continue reading

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Initial Notification: Two Cognos Reports delayed (05/01/2018 @ 07:54 AM Central Time)

Good morning,   The Week to Date Report and Inventory Transaction, list of others Reports will be delayed and are expected to be available by 10:15 AM Central Time this morning (05/01/2018). A notification will be sent once the reports are available.    The statewide … Continue reading

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Resolved: Two Cognos Reports delayed (04/24/2018 @ 08:58 AM Central Time)

Good morning,   All Cognos reports were available for viewing as of 08:20 AM Central Time this morning (04/24/2018). If you experience new issues with Week to Date Report and Inventory Transaction Report, please contact the Service Desk.    The statewide ticket for … Continue reading

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Initial Notification: Two Cognos Reports delayed (04/24/2018 @ 8:10 AM Central Time)

Good morning,   The Week to Date Report and Inventory Transaction Reports will be delayed and are expected to be available by 08:45 AM Central Time this morning (04/24/2018). A notification will be sent once the reports are available.    The statewide ticket for this … Continue reading

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Resolved: Two Cognos Reports delayed (04/20/2018 @ 09:07 AM Central Time)

Good morning,   All Cognos reports were available for viewing as of 08:19 AM Central Time this morning (04/20/2018). If you experience new issues with Week to Date Report and Inventory Transaction Report, please contact the Service Desk.    The statewide ticket for … Continue reading

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Initial Notification: Two Cognos Reports delayed (04/20/2018 @ 07:48 AM Central Time)

Good morning,   The Week to Date Report and Inventory Transaction Reports will be delayed and are expected to be available by 09:30 AM Central Time this morning (04/20/2018). A notification will be sent once the reports are available.    The statewide ticket for this … Continue reading

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Update on Recent RTS / Cognos Report Issues

Good afternoon, In recent weeks the department has experienced intermittent stability issues with RTS and delays with Cognos reports, as you have likely noticed.  We know these issues are frustrating and impact our shared ability to serve the motoring public, … Continue reading

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Resolved: Two Cognos Reports delayed (04/17/2018 @ 10:10 AM Central Time)

Good morning,   All Cognos reports were available for viewing as of 10:10 AM Central Time this morning (04/17/2018). If you experience new issues with Week to Date Report and Inventory Transaction Report, please contact the Service Desk.    The statewide ticket for … Continue reading

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Initial Notification: Two Cognos Reports delayed (04/17/2018 @ 07:45 AM Central Time)

Good morning,   The Week to Date Report and Inventory Transaction Reports will be delayed and are expected to be available by 11:00 AM Central Time this morning (04/17/2018). A notification will be sent once the reports are available.    The statewide ticket for this issue … Continue reading

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TxDMV webDEALER Update – Completing Title Applications

On April 9, 2018, the Texas Department of Motor Vehicles updated the eTAG/webDEALER system. Since the release, we have received calls from some users who are unable to process transactions in webDEALER. Users report transactions previously created are unavailable, or … Continue reading

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Resolved: RTS performance issue (04/11/2018 @ 4:00 PM Central Time)

Good afternoon,   The RTS system encountered a performance issue between 3:35 PM Central Time and lasted until 4:00 PM Central Time today (04/11/2018) which caused a limited number of users to experience intermittent connectivity. If you experienced this issue please reboot your work station. If … Continue reading

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Initial Notification: RTS Issue (4/11/2018 @ 3:50 PM)

Good afternoon, An issue has been reported with the RTS system where a limited number of users are experiencing intermittent connectivity. Support staff are working to identify and resolve the issue. An update will sent by 4:30 PM this afternoon (4/11/2018) or … Continue reading

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Texas Department of Criminal Justice Partial Lockdown

Please review and distribute as appropriate. This is to notify you of a delay in fulfilling specialty license plate and warehouse supply orders.  The Texas Department of Criminal Justice (TDCJ) Wynne Unit in Huntsville is under partial lockdown status through … Continue reading

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