Category Archives: Tax Assessor-Collectors

Initial Notification: Cognos System Unavailable 02/22/2024 12:15 PM)

Good afternoon, Due to a network event experienced this morning at the TxDMV Headquarters, the Cognos System will need to be restarted at 12:15 PM for a short maintenance window. During this time the Cognos System will be unavailable. We … Continue reading

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Resolved: RTS Unavailable (2/22/2024 @ 11:47 AM)

Good morning, The Registration and Titling System (RTS) is now available. We apologize for the inconvenience and any impact on you or your customers. Thank you, Texas Department of Motor Vehicles IT Services Division     Source: Tax Assessor-Collectors Resolved: … Continue reading

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Initial Notification: RTS Unavailable (2/22/2024 @ 9:53 AM)

Good morning, TxDMV is aware that RTS is unavailable. TxDMV HQ experienced a power outage a short time agowhich impacted our network connectivity and applications, including RTS. Support staff are working to resolve the issue.  We will provide an update … Continue reading

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RTS Performance Issues and Transactions (02/20/2024 @ 10:31 AM)

Good morning, TxDMV is aware of reported RTS connectivity issues and that some RTS users cannot log in. Support staff has implemented a series of “unlocks” to address the RTS user log in issues. If you are a RTS user … Continue reading

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Resolved: RTS Performance Issues (02/20/2023 @ 10:22 AM)

Good morning, The Registration and Titling System (RTS) performance issues have been resolved.  We apologize for the inconvenience and any impact on you or your customers. Thank you, Texas Department of Motor Vehicles IT Services Division     Source: Tax … Continue reading

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Initial Notification: RTS Performance Issues (02/20/2024 @ 10:15 AM)

Good morning, TxDMV is aware of reported RTS connectivity issues and that some RTS users cannot log in. Support staff are working to resolve the issue.  We will provide an update once the issue is resolved. We apologize for the … Continue reading

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Completed: Scheduled RTS Planned Maintenance (02/18/2024 @ 7:50 AM)

Good morning, The Registration and Titling System (RTS) planned system maintenance was completed as of 7:50 AM this morning, Sunday, February 18, 2024. The RTS system is now available. We apologize for the inconvenience and any impact on you or your customers. … Continue reading

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Final Reminder Notification: RTS Planned Maintenance (02/18/2024 @ 5:00 AM)

Good afternoon, The Texas Department of Motor Vehicles (TxDMV) will be implementing scheduledmaintenance for the RTS System starting at 5:00 AM, Sunday (02/18/2024), lasting up to 9:00 AM Sunday morning. During the deployment window, the RTS System will be unavailable.  Note: … Continue reading

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Initial Notification: RTS Scheduled Maintenance (02/18/2024 @ 5:00 AM)

Good morning, The Texas Department of Motor Vehicles (TxDMV) will be implementing scheduledmaintenance for the RTS System starting at 5:00 AM, Sunday (02/18/2024), lasting up to 9:00 AM Sunday morning. During the deployment window, the RTS System will be unavailable.  Note: … Continue reading

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Resolved: Cognos Reporting Issue (2/09/2024 @ 12:20 PM)

Good afternoon, All Cognos reports are now available. We apologize for the inconvenience and any impact on you and your customers. Thank you,   Texas Department of Motor Vehicles IT Services Division             Source: Tax … Continue reading

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Initial Notification: Cognos Reporting Issue (2/07/2024 @ 10:25 AM)

Good morning, TxDMV IT Support Staff are aware of an issue with Cognos Reporting affecting the following reports: Finance1  Fee Type Funds Report2  Funds Remittance Report3  Week/Month TO Date Fees Report4  Monthly Funds Report5  E-Pay Deposit/Refund Notification Report6  VTR Funds … Continue reading

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Resolved: Cognos Unavailable (02/06/2024 @ 2:25 PM)

Good afternoon, Cognos system is now available. We apologize for the inconvenience and any impact on you or your customers.   Thank you, Texas Department of Motor Vehicles IT Services Division Source: Tax Assessor-Collectors Resolved: Cognos Unavailable (02/06/2024 @ 2:25 … Continue reading

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Initial Notification: Cognos System Down 02/06/2023 2:12PM)

Good afternoon, The Cognos System is down. Support Staff are currently working to resolve the issue.  We will publish an update when the issues are resolved. We apologize for the inconvenience and any impact on you or your customers. Thank … Continue reading

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January 2024 Motor Vehicle Title Manual Update

Please review the following information and distribute as appropriate. The latest update to the Motor Vehicle Title Manual (attached) is now available via Registration and Title System (RTS) workstations and at www.txdmv.gov. We welcome your feedback and encourage you to … Continue reading

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Compliance Services Section Enhancements

                             Compliance Services Section Enhancements Please review and distribute as appropriate. Dear Tax Assessor-Collector Community, The Compliance Services Section (CSS) of the Texas Department of Motor Vehicles’ … Continue reading

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Informational: NMVTIS Performance Issues (01/22/2024 @ 9:27 AM)

Good morning, The NMVTIS system was experiencing performance issues that have now been resolved.   We apologize for the inconvenience and any impact on you or your customers.   Thank you, Texas Department of Motor Vehicles IT Department       … Continue reading

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Completed: RTS Release 24.1 (01/21/2024 @ 5:15 AM)

Good morning, The deployment of the Registration and Titling System (RTS) updates were completed as of 5:15 AM this morning, Sunday, 01/21/2024. Thank you, Texas Department of Motor VehiclesIT Services Division       Source: Tax Assessor-Collectors Completed: RTS Release … Continue reading

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RTS County Release Notes 24.1 (01/19/2024 @ 5:12 PM)

Good afternoon, Over the weekend of January 20, 2024, the Texas Department of Motor Vehicles (TxDMV) will update the Registration and Titling System (RTS) with Release 24.1 which contains the content summarized below.  Enhancements:  RTS: •  Prevent Issuance of Duplicate … Continue reading

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Reminder: RTS Release 24.1 (1/20/2024 @ 6:00 PM)

Good morning, Over the weekend of January 20, 2024, the Texas Department of Motor Vehicles (TxDMV) will update the RTS System starting at 6:00 PM Saturday (01/20/2024), lasting up to 10:00 AM Sunday (01/21/2024).  During the deployment window, you may experience intermittent connectivity issues when accessing the RTS System.  … Continue reading

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Initial Notification: RTS Release 24.1 (1/20/2024 @ 6:00 PM)

Good afternoon, Over the weekend of January 20, 2024, the Texas Department of Motor Vehicles (TxDMV) will update the RTS System starting at 6:00 PM Saturday (01/20/2024), lasting up to 10:00 AM Sunday (01/21/2024).  During the deployment window, you may experience intermittent connectivity issues when accessing the RTS System.  … Continue reading

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Resolved: Cognos Reports Unavailable (1/11/2024 @ 10:36 AM)

Good morning, Cognos Reports are now available. We apologize for the inconvenience and any impact on you or your customers.   Thank you, Texas Department of Motor Vehicles IT Services Division     Source: Tax Assessor-Collectors Resolved: Cognos Reports Unavailable … Continue reading

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Initial Notification: Cognos Reports Unavailable (1/11/2024 @ 8:17 AM)

Good morning, Cognos Reporting is delayed for the following reports: Finance1  Fee Type Funds Report2  Funds Remittance Report3  Week/Month TO Date Fees Report4  Monthly Funds Report5  E-Pay Deposit/Refund Notification Report6  VTR Funds Adjustment Report7  Out of County Sales Tax Report8  … Continue reading

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Initial Notification: webDEALER Login Issues (01/02/2024 @ 9:00 AM)

Good morning, The Texas Department of Motor Vehicles (TxDMV) is aware that some users were experiencing login issues with the webDEALER system. Support staff are working to resolve the login issue.   We apologize for the inconvenience and any impact on you or your … Continue reading

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Resolved: RTS Unavailable (12/13/2023 @ 3:48 PM)

Good afternoon, The Registration and Titling System (RTS) is now available. We apologize for the inconvenience and any impact on you or your customers. Thank you, Texas Department of Motor Vehicles IT Services Division     Source: Tax Assessor-Collectors Resolved: … Continue reading

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RTS Connectivity Issues and transactions (12/13/2023 @ 3:36 PM)

Good afternoon, TxDMV is aware of reported RTS connectivity issues and that some RTS users cannot log in. Support staff has implemented a series of “unlocks” to address the RTS user log in issues. If you are a RTS user … Continue reading

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