Category Archives: Tax Assessor-Collectors

RTS Update (08/21/2018 @ 2:55 PM Central Time)

Good afternoon,   The Registration and Titling System upgrade last week resulted in a significant improvement in the processing time of the nightly batch runs. Compared to the previous week, the system experienced a 54 percent increase in transaction processing … Continue reading

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Resolved: IRP Transmittal Report Issue (08/17/2018 @ 2:30 PM Central Time)

Good afternoon, The issue with the IRP Transmittal Reports has been resolved and the data has been validated.  To receive the complete IRP Transmittal Report data for this week, please use the report run dates of 08/15/2018 – 08/16/2018.  If … Continue reading

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Update: IRP Transmittal Report Issue (08/17/2018 @ 12:25 PM Central Time)

Good afternoon, As a reminder, TxDMV IT deployed a fix for the IRP Transmittal Report issue last night, Thursday, August 16, 2018.  Support staff estimate the data verification will continue until the end or after the close of business today.  … Continue reading

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Update: IRP Transmittal Report Issue (08/17/2018 @ 9:22 AM Central Time)

Good morning, TxDMV IT deployed a fix for the IRP Transmittal Report issue last night, Thursday, August 16, 2018.  Support staff are verifying the results.  An update will sent by noon Central Time this morning, Friday, August 17, 2018.  If … Continue reading

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Initial Notification: IRP Transmittal Report Issue (08/16/2018 @ 8:10 AM Central Time)

Good morning,   Due to issues with the IRP batch process last night the IRP Transmittal Reports will not be available today, August 16, 2018. An update will be sent by tomorrow morning, (08/17/2018) 9:00 AM Central Time. If you have questions please contact the … Continue reading

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Completed: Scheduled Maintenance: RTS Release 9.1.1 (08/12/2018 @ 09:25 AM Central Time)

Good morning, The scheduled maintenance was completed as of 09:25 AM Central Time this morning, 08/12/2018. If you experience new issues, please contact the Service Desk. If you would like to speak to a Service Desk representative, please call us … Continue reading

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Reminder: Scheduled Maintenance: RTS Release 9.1.1 (08/11/2018)

Good morning, Over the weekend of August 11, 2018, the Texas Department of Motor Vehicles (TxDMV) will update the Registration and Title System (RTS) with Release 9.1.1 that contains the content summarized below. New Maxeno framework run-time version for RTS … Continue reading

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Initial Notification: Scheduled Maintenance: RTS Release 9.1.1 (08/11/2018)

Good afternoon, Over the weekend of August 11, 2018, the Texas Department of Motor Vehicles (TxDMV) will update the Registration and Title System (RTS) with Release 9.1.1 that contains the content summarized below. New Maxeno framework run-time version for RTS … Continue reading

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Resolved: AT&T Network Issue (07/17/2018 @ 12:43 PM Central Time)

Good afternoon, The AT&T network issue that prevented a limited number of users from logging into RTS or experiencing slow performance was resolved at 12:27 PM Central Time (07/17/2018). If you experience new issues logging into RTS or having slow performance … Continue reading

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Update: Network issue (07/17/2018 @ 12:15 PM Central Time)

Good afternoon, The network issue has been identified as a major incident at AT&T that impacts telecommunication circuits across certain areas of Texas.  Counties known to be impacted include but are not limited to the following:  Val Verde, Medina, Sabine, Hardin, … Continue reading

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Initial Notification: Network issue (07/17/2018 @ 9:44 AM)

Good morning, An issue at AT&T has been identified that impacts multiple RTS office locations and prevents users from logging onto the system or causes slow performance. Support staff are working with AT&T to resolve the issue. An update will … Continue reading

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e-View for Specialty License Plate Design

Please review and distribute as appropriate. The Texas Department of Motor Vehicles is previewing one license plate, Sea Turtle. We offer you the opportunity to provide input on the new design. Please visit us at the following link to provide … Continue reading

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Huntsville Lock-down Update

Please review and distribute as appropriate. As of today, July 13, 2018, the TDCJ Wynne Plate Unit is still in lockdown.  They have been successful in utilizing a small group of inmates throughout the week to fill allocations and specialty … Continue reading

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Texas Department of Motor Vehicles Huntsville Notifications Update

Please review and distribute as appropriate. As of July 5, 2018, the Wynne Unit in Huntsville is under lock-down status. This is a routine lock-down. At this time TDCJ anticipates being in this status through the end of this week and probably next … Continue reading

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Reminder: TxDMV Systems are Available (06/21/2018 @ 6:05 PM Central Time)

  Good evening,   The Texas Department of Motor Vehicles has received reports that some state agencies continue to experience issues at the State Data Center. Please be advised that all TxDMV information systems have been available since 9:05 AM … Continue reading

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Resolved: Cognos Reports delayed (06/21/2018 @ 10:34 AM Central Time)

Good morning,   All Cognos reports were available for viewing as of 10:34 AM Central Time this morning (06/21/2018). If you experience new issues with the availability of Cognos Reports, please contact the Service Desk.    The statewide ticket for this issue is: … Continue reading

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Update: TXDMV Systems Unavailable (06/21/2018 @ 9:05 AM Central Time)

    Good morning,   The issue which caused TxDMV systems to be unavailable has been resolved. All systems are available at this time.  Cognos reports are currently unavailable. The reports are expected to be available by 10:30 AM Central Time … Continue reading

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Correction: TXDMV Systems Unavailable (06/21/2018 @ 7:55 AM Central Time)

Good morning,   An issue has been identified at the State Data Center which is affecting multiple state agencies. Due to this issue all TXDMV Information systems listed below are currently unavailable. State Data Center support staff are working to resolve the … Continue reading

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Initial Notification: TXDMV Systems Unavailable (06/21/2018 @ 7:55 AM Central Time)

Good morning,   An issue has been identified at the State Data Center which is affecting multiple state agencies. Due to this issue all TXDMV Information systems are currently unavailable. State Data Center support staff are working to resolve the issue. An … Continue reading

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Online Temporary Permits

Please review and distribute as appropriate. With the implementation of Registration and Title System (RTS) Release 9.1.0, the Texas Department of Motor Vehicles (TxDMV) introduced new security features for online temporary permits. These security features are intended to help prevent … Continue reading

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Correction: AT&T Network Issue Resolved (06/13/2018 @ 9:45 AM Central Time)

Good morning, The AT&T network issue that prevented a limited number of users from logging into RTS was resolved at 10:51 PM Central Time last night (06/12/2018). If you experience new issues logging into RTS, please contact the Service Desk.    … Continue reading

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Resolved: AT&T network issue (06/3/2018 @ 8:40 AM Central Time)

Good morning, The AT&T network issue that prevented a limited number of users from logging into RTS was resolved at 10:51 PM Central Time last night (06/12/2018). If you experience new issues logging into RTS, please contact the Service Desk.    … Continue reading

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Update: RTS network issue (06/12/2018@ 5:15 PM Central Time)

Good afternoon, The network issue has been identified as a major incident at AT&T. This issue impacts over 1500 telecommunication circuits across Texas. An update will be provided as more information becomes available.   The statewide ticket number for this … Continue reading

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Update: RTS network issue (06/12/2018@ 3:00 PM)

Good afternoon, Support staff continue to work with AT&T to identify the issue that is impacting multiple RTS office locations and preventing users from logging into the system. An update will be sent by the end of business today (06/12/2018) … Continue reading

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Initial Notification: RTS network issue (06/12/2018@ 1:25 PM)

Good afternoon, An issue at AT&T has been identified that impacts multiple RTS office locations and prevents users from logging onto the system. Support staff are working with AT&T to resolve the issue. An update will be sent by 3:00 … Continue reading

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