Category Archives: Tax Assessor-Collectors

e-View for Specialty License Plate Design

Please review and distribute as appropriate. The Texas Department of Motor Vehicles is previewing one license plate, Sea Turtle. We offer you the opportunity to provide input on the new design. Please visit us at the following link to provide … Continue reading

Posted in Tax Assessor-Collectors | Comments Off on e-View for Specialty License Plate Design

Huntsville Lock-down Update

Please review and distribute as appropriate. As of today, July 13, 2018, the TDCJ Wynne Plate Unit is still in lockdown.  They have been successful in utilizing a small group of inmates throughout the week to fill allocations and specialty … Continue reading

Posted in Tax Assessor-Collectors | Comments Off on Huntsville Lock-down Update

Texas Department of Motor Vehicles Huntsville Notifications Update

Please review and distribute as appropriate. As of July 5, 2018, the Wynne Unit in Huntsville is under lock-down status. This is a routine lock-down. At this time TDCJ anticipates being in this status through the end of this week and probably next … Continue reading

Posted in Tax Assessor-Collectors | Comments Off on Texas Department of Motor Vehicles Huntsville Notifications Update

Reminder: TxDMV Systems are Available (06/21/2018 @ 6:05 PM Central Time)

  Good evening,   The Texas Department of Motor Vehicles has received reports that some state agencies continue to experience issues at the State Data Center. Please be advised that all TxDMV information systems have been available since 9:05 AM … Continue reading

Posted in Tax Assessor-Collectors | Comments Off on Reminder: TxDMV Systems are Available (06/21/2018 @ 6:05 PM Central Time)

Resolved: Cognos Reports delayed (06/21/2018 @ 10:34 AM Central Time)

Good morning,   All Cognos reports were available for viewing as of 10:34 AM Central Time this morning (06/21/2018). If you experience new issues with the availability of Cognos Reports, please contact the Service Desk.    The statewide ticket for this issue is: … Continue reading

Posted in Tax Assessor-Collectors | Comments Off on Resolved: Cognos Reports delayed (06/21/2018 @ 10:34 AM Central Time)

Update: TXDMV Systems Unavailable (06/21/2018 @ 9:05 AM Central Time)

    Good morning,   The issue which caused TxDMV systems to be unavailable has been resolved. All systems are available at this time.  Cognos reports are currently unavailable. The reports are expected to be available by 10:30 AM Central Time … Continue reading

Posted in Tax Assessor-Collectors | Comments Off on Update: TXDMV Systems Unavailable (06/21/2018 @ 9:05 AM Central Time)

Correction: TXDMV Systems Unavailable (06/21/2018 @ 7:55 AM Central Time)

Good morning,   An issue has been identified at the State Data Center which is affecting multiple state agencies. Due to this issue all TXDMV Information systems listed below are currently unavailable. State Data Center support staff are working to resolve the … Continue reading

Posted in Tax Assessor-Collectors | Comments Off on Correction: TXDMV Systems Unavailable (06/21/2018 @ 7:55 AM Central Time)

Initial Notification: TXDMV Systems Unavailable (06/21/2018 @ 7:55 AM Central Time)

Good morning,   An issue has been identified at the State Data Center which is affecting multiple state agencies. Due to this issue all TXDMV Information systems are currently unavailable. State Data Center support staff are working to resolve the issue. An … Continue reading

Posted in Tax Assessor-Collectors | Comments Off on Initial Notification: TXDMV Systems Unavailable (06/21/2018 @ 7:55 AM Central Time)

Online Temporary Permits

Please review and distribute as appropriate. With the implementation of Registration and Title System (RTS) Release 9.1.0, the Texas Department of Motor Vehicles (TxDMV) introduced new security features for online temporary permits. These security features are intended to help prevent … Continue reading

Posted in Tax Assessor-Collectors | Comments Off on Online Temporary Permits

Correction: AT&T Network Issue Resolved (06/13/2018 @ 9:45 AM Central Time)

Good morning, The AT&T network issue that prevented a limited number of users from logging into RTS was resolved at 10:51 PM Central Time last night (06/12/2018). If you experience new issues logging into RTS, please contact the Service Desk.    … Continue reading

Posted in Tax Assessor-Collectors | Comments Off on Correction: AT&T Network Issue Resolved (06/13/2018 @ 9:45 AM Central Time)

Resolved: AT&T network issue (06/3/2018 @ 8:40 AM Central Time)

Good morning, The AT&T network issue that prevented a limited number of users from logging into RTS was resolved at 10:51 PM Central Time last night (06/12/2018). If you experience new issues logging into RTS, please contact the Service Desk.    … Continue reading

Posted in Tax Assessor-Collectors | Comments Off on Resolved: AT&T network issue (06/3/2018 @ 8:40 AM Central Time)

Update: RTS network issue (06/12/2018@ 5:15 PM Central Time)

Good afternoon, The network issue has been identified as a major incident at AT&T. This issue impacts over 1500 telecommunication circuits across Texas. An update will be provided as more information becomes available.   The statewide ticket number for this … Continue reading

Posted in Tax Assessor-Collectors | Comments Off on Update: RTS network issue (06/12/2018@ 5:15 PM Central Time)

Update: RTS network issue (06/12/2018@ 3:00 PM)

Good afternoon, Support staff continue to work with AT&T to identify the issue that is impacting multiple RTS office locations and preventing users from logging into the system. An update will be sent by the end of business today (06/12/2018) … Continue reading

Posted in Tax Assessor-Collectors | Comments Off on Update: RTS network issue (06/12/2018@ 3:00 PM)

Initial Notification: RTS network issue (06/12/2018@ 1:25 PM)

Good afternoon, An issue at AT&T has been identified that impacts multiple RTS office locations and prevents users from logging onto the system. Support staff are working with AT&T to resolve the issue. An update will be sent by 3:00 … Continue reading

Posted in Tax Assessor-Collectors | Comments Off on Initial Notification: RTS network issue (06/12/2018@ 1:25 PM)

Resolved: RTS Issue (6/11/2018 @ 6:30 PM Central Time)

Good evening, The RTS system experienced intermittent connectivity issues which caused a limited number of users to experience difficulty closing out their workstations. If you were unable to close out your workstation tonight, Monday, June 11, 2018 please contact the Service Desk so we … Continue reading

Posted in Tax Assessor-Collectors | Comments Off on Resolved: RTS Issue (6/11/2018 @ 6:30 PM Central Time)

Initial Notification: RTS Issue (6/11/2018 @ 5:41 PM)

Good afternoon, The RTS system is currently experiencing intermittent connectivity issues which may cause a limited number of users to experience issues closing out their workstations. Support staff are working to identify and resolve the issue. An update will be … Continue reading

Posted in Tax Assessor-Collectors | Comments Off on Initial Notification: RTS Issue (6/11/2018 @ 5:41 PM)

Resolved: Two Cognos Reports delayed (05/25/2018 @ 10:10 AM Central Time)

Good morning,   All Cognos reports were available for viewing as of 9:50 AM Central Time this morning (05/25/2018). If you experience new issues with Week to Date Report and Inventory Transaction Report, please contact the Service Desk.    The statewide ticket for … Continue reading

Posted in Tax Assessor-Collectors | Comments Off on Resolved: Two Cognos Reports delayed (05/25/2018 @ 10:10 AM Central Time)

RTS Printing of Temporary Timed Permits

Please review and distribute as appropriate. Security features were recently implemented for temporary timed permits (72-Hour, 144-Hour, 30-Day, and One Trip), including permits issued by the county using the Registration and Title System (RTS).  The department updated the permit designs … Continue reading

Posted in Tax Assessor-Collectors | Comments Off on RTS Printing of Temporary Timed Permits

Initial Notification: Two Cognos Reports delayed (05/25/2018 @ 07:15 AM Central Time)

Good morning,   The Week to Date Report and Inventory Transaction Reports will be delayed and are expected to be available by 10:30 AM Central Time this morning (05/25/2018). A notification will be sent once the reports are available.    The statewide ticket for this … Continue reading

Posted in Tax Assessor-Collectors | Comments Off on Initial Notification: Two Cognos Reports delayed (05/25/2018 @ 07:15 AM Central Time)

Corrected: Scheduled Maintenance: RTS Release 9.1.0 (05/19/2018)

Good afternoon, Over the weekend of May 19, 2018, the Texas Department of Motor Vehicles (TxDMV) will update the Registration and Title System (RTS) and Internet Vehicle Title and Registration Service (IVTRS) with Release 9.1.0 that contains the content summarized below.     … Continue reading

Posted in Tax Assessor-Collectors | Comments Off on Corrected: Scheduled Maintenance: RTS Release 9.1.0 (05/19/2018)

Reminder: Scheduled Maintenance: RTS Release 9.1.0 (05/19/2018)

Good afternoon, Over the weekend of May 19, 2018, the Texas Department of Motor Vehicles (TxDMV) will update the Registration and Title System (RTS) and Internet Vehicle Title and Registration Service (IVTRS) with Release 9.1.0 that contains the content summarized below.     … Continue reading

Posted in Tax Assessor-Collectors | Comments Off on Reminder: Scheduled Maintenance: RTS Release 9.1.0 (05/19/2018)

Initial Notification: RTS POS Batch Reports 5/17/2018 @ 8:54 AM Central Time

Good morning,   The POS batch reports were available for reprint this morning at 8:00 AM Central Time. If you are experiencing any issue reprinting your batch reports, please run the reports manually through RTS. Once the reports are manually run they … Continue reading

Posted in Tax Assessor-Collectors | Comments Off on Initial Notification: RTS POS Batch Reports 5/17/2018 @ 8:54 AM Central Time

Initial Notification: Scheduled Maintenance: RTS Release 9.1.0 (05/19/2018)

Good afternoon, Over the weekend of May 19, 2018, the Texas Department of Motor Vehicles (TxDMV) will update the Registration and Title System (RTS) and Internet Vehicle Title and Registration Service (IVTRS) with Release 9.1.0 that contains the content summarized below.     … Continue reading

Posted in Tax Assessor-Collectors | Comments Off on Initial Notification: Scheduled Maintenance: RTS Release 9.1.0 (05/19/2018)

Resolved: Two Cognos Reports delayed (05/15/2018 @ 10:00 AM Central Time)

Good morning, All Cognos reports were available for viewing as of 10:00 AM Central Time this morning (05/15/2018). If you experience new issues with Week to Date Report and Inventory Transaction Report, please contact the Service Desk.    The statewide ticket for this … Continue reading

Posted in Tax Assessor-Collectors | Comments Off on Resolved: Two Cognos Reports delayed (05/15/2018 @ 10:00 AM Central Time)

Initial Notification: Two Cognos Reports delayed (05/15/2018 @ 07:35 AM Central Time)

Good morning,   The Week to Date Report and Inventory Transaction Reports will be delayed and are expected to be available by 09:30 AM Central Time this morning (05/15/2018). A notification will be sent once the reports are available.    The statewide ticket for this … Continue reading

Posted in Tax Assessor-Collectors | Comments Off on Initial Notification: Two Cognos Reports delayed (05/15/2018 @ 07:35 AM Central Time)