Category Archives: Tax Assessor-Collectors

Resolved: Cognos reports delayed (03/30/2018 @ 8:58 AM Central Time)

Good morning, All Cognos reports were available for viewing as of 8:50 AM Central Time this morning (03/30/2018).  If you experience new issues with Week to Date Report and Inventory Transaction Report, please contact the Service Desk.    The statewide ticket for … Continue reading

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Initial Notification: Two Cognos Reports delayed (03/30/2018 @ 07:42 AM Central Time)

Good morning,   The Week to Date Report and Inventory Transaction Report will be delayed and are expected to be available by 10:00 AM Central Time this morning (03/30/2018).  A notification will be sent once the reports are available.    The statewide ticket for this issue … Continue reading

Posted in Tax Assessor-Collectors | Comments Off on Initial Notification: Two Cognos Reports delayed (03/30/2018 @ 07:42 AM Central Time)

Resolved: Cognos reports delayed (03/29/2018 @ 8:32 AM Central Time)

Good morning,   All Cognos reports were available for viewing as of 8:24 AM Central Time this morning (03/29/2018).  If you experience new issues with Week to Date Report and Inventory Transaction Report, please contact the Service Desk.    The statewide ticket … Continue reading

Posted in Tax Assessor-Collectors | Comments Off on Resolved: Cognos reports delayed (03/29/2018 @ 8:32 AM Central Time)

Initial Notification: Two Cognos Subject: Reports delayed (03/29/2018 @ 8:06 AM Central Time)

Good morning,   The Week to Date Report and Inventory Transaction Report will be delayed and are expected to be available by 8:30 AM Central Time this morning (03/29/2018).  A notification will be sent once the reports are available.    The statewide ticket for this … Continue reading

Posted in Tax Assessor-Collectors | Comments Off on Initial Notification: Two Cognos Subject: Reports delayed (03/29/2018 @ 8:06 AM Central Time)

Resolved: RTS performance issue (03/28/2018 @ 3:47 PM Central Time)

Good afternoon,   The RTS system encountered a performance issue between 1:25 PM Central Time and lasted until 1:45 PM Central Time today (03/28/2018) which caused a limited number of users to experience intermittent connectivity issues. If you experienced this issue please reboot your work … Continue reading

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Resolved: Cognos reports delayed (03/28/2018 @ 11:37 AM Central Time)

Good morning, All Cognos reports were available for viewing as of 11:00 AM Central Time this morning (03/28/2018).  If you experience new issues with Week to Date Report and Inventory Transaction Report, please contact the Service Desk.    The statewide ticket for … Continue reading

Posted in Tax Assessor-Collectors | Comments Off on Resolved: Cognos reports delayed (03/28/2018 @ 11:37 AM Central Time)

Initial Notification: Two Cognos Reports delayed (03/28/2018 @ 7:38 AM Central Time)

Good morning,   The Week to Date Report and Inventory Transaction Report will be delayed and are expected to be available by 1:00 PM Central Time this afternoon (03/28/2018).  A notification will be sent once the reports are available.    The statewide ticket for this … Continue reading

Posted in Tax Assessor-Collectors | Comments Off on Initial Notification: Two Cognos Reports delayed (03/28/2018 @ 7:38 AM Central Time)

Resolved: Cognos reports delayed (03/27/2018 @ 8:12 AM Central Time)

Good morning,   All Cognos reports are available for viewing.  If you experience new issues with Week to Date Report and Inventory Transaction Report, please contact the Service Desk.    The statewide ticket for this issue is: 170838   If you … Continue reading

Posted in Tax Assessor-Collectors | Comments Off on Resolved: Cognos reports delayed (03/27/2018 @ 8:12 AM Central Time)

Initial Notification: Two Cognos Reports delayed (03/27/2018 @ 7:37 AM Central Time)

Good morning,   The Week to Date Report and Inventory Transaction Report will be delayed and are expected to be available by 9:30 AM Central Time this morning (03/27/2018).  A notification will be sent once the reports are available.    The statewide ticket for this … Continue reading

Posted in Tax Assessor-Collectors | Comments Off on Initial Notification: Two Cognos Reports delayed (03/27/2018 @ 7:37 AM Central Time)

Resolved: Cognos reports delayed (03/21/2018 @ 10:00 AM Central Time)

Good morning, All Cognos reports were available for viewing as of 10:00 AM Central Time this morning (03/21/2018).  If you experience new issues with Week to Date Report and Inventory Transaction Report, please contact the Service Desk. The statewide ticket for this … Continue reading

Posted in Tax Assessor-Collectors | Comments Off on Resolved: Cognos reports delayed (03/21/2018 @ 10:00 AM Central Time)

Initial Notification: Two Cognos Reports delayed (03/21/2018 @ 7:45 AM Central Time)

Good morning,   The Week to Date Report and Inventory Transaction Report will be delayed and are expected to be available by 11:30 AM Central Time this morning (03/21/2018). A notification will be sent once the reports are available.    The statewide ticket for this issue is: … Continue reading

Posted in Tax Assessor-Collectors | Comments Off on Initial Notification: Two Cognos Reports delayed (03/21/2018 @ 7:45 AM Central Time)

Resolved: Cognos reports delayed (03/20/2018 @ 9:20 AM Central Time)

Good morning, All Cognos reports were available for viewing as of 9:20 AM Central Time this morning (03/20/2018).  If you experience new issues with Week to Date Report and Inventory Transaction Report, please contact the Service Desk. The statewide ticket for this … Continue reading

Posted in Tax Assessor-Collectors | Comments Off on Resolved: Cognos reports delayed (03/20/2018 @ 9:20 AM Central Time)

Initial Notification: Two Cognos Reports delayed (03/20/2018 @ 7:10 AM Central Time)

Good morning,   The Week to Date Report and Inventory Transaction Report will be delayed and are expected to be available by 10:30 AM Central Time this morning (03/20/2018). A notification will be sent once the reports are available.    The statewide ticket for this issue is: … Continue reading

Posted in Tax Assessor-Collectors | Comments Off on Initial Notification: Two Cognos Reports delayed (03/20/2018 @ 7:10 AM Central Time)

Resolved: Cognos reports available (03/16/2018 @ 9:30 AM Central Time)

Good morning, All Cognos reports were available for viewing as of 9:30 AM Central Time this morning (03/16/2018).  If you experience new issues with Week to Date Report and Inventory Transaction Report, please contact the Service Desk. The statewide ticket for this … Continue reading

Posted in Tax Assessor-Collectors | Comments Off on Resolved: Cognos reports available (03/16/2018 @ 9:30 AM Central Time)

Initial Notification: Two Cognos Reports delayed (03/16/2018 @ 7:50 AM Central Time)

Good morning,   The Week to Date Report and Inventory Transaction Report will be delayed and are expected to be available by 11:00 AM Central Time this morning (03/16/2018). A notification will be sent once the reports are available.    The statewide ticket for this issue is: … Continue reading

Posted in Tax Assessor-Collectors | Comments Off on Initial Notification: Two Cognos Reports delayed (03/16/2018 @ 7:50 AM Central Time)

Resolved: Cognos reports available (03/14/2018 @ 9:46 AM Central Time)

Good morning, All Cognos reports were available for viewing as of 9:24 AM Central Time this morning (03/14/2018).  If you experience new issues with Week to Date Report and Inventory Transaction Report, please contact the Service Desk. The statewide ticket for this … Continue reading

Posted in Tax Assessor-Collectors | Comments Off on Resolved: Cognos reports available (03/14/2018 @ 9:46 AM Central Time)

Initial Notification: Two Cognos Reports delayed (03/14/2018 @ 8:10 AM Central Time)

Good morning,   The Week to Date Report and Inventory Transaction Report will be delayed and are expected to be available by 10:30 AM Central Time this morning (03/14/2018). A notification will be sent once the reports are available.    The statewide ticket for this issue is: 169214 … Continue reading

Posted in Tax Assessor-Collectors | Comments Off on Initial Notification: Two Cognos Reports delayed (03/14/2018 @ 8:10 AM Central Time)

Resolved: Cognos reports available (03/13/2018 @ 10:00 AM Central Time)

Good morning, All Cognos reports were available for viewing as of 9:51 AM Central Time this morning (03/13/2018).  If you experience new issues with Week to Date Report and Inventory Transaction Report, please contact the Service Desk. The statewide ticket for this … Continue reading

Posted in Tax Assessor-Collectors | Comments Off on Resolved: Cognos reports available (03/13/2018 @ 10:00 AM Central Time)

Update: Two Cognos Reports delayed (03/13/2018 @ 9:35 AM Central Time)

Good morning,   The Week to Date Report and Inventory Transaction Report continue to be delayed and an update will be sent by 10:30 AM Central Time this morning (03/13/2018).  A notification will be sent once the reports are available.    Statewide ticket: 168985 If you would like … Continue reading

Posted in Tax Assessor-Collectors | Comments Off on Update: Two Cognos Reports delayed (03/13/2018 @ 9:35 AM Central Time)

Initial Notification: Two Cognos Reports delayed (03/13/2018 @ 7:15 AM Central Time)

Good morning,   The Week to Date Report and Inventory Transaction Report will be delayed and are expected to be available by 9:00 AM Central Time this morning (03/13/2018).  A notification will be sent once the reports are available.    The statewide ticket for this issue … Continue reading

Posted in Tax Assessor-Collectors | Comments Off on Initial Notification: Two Cognos Reports delayed (03/13/2018 @ 7:15 AM Central Time)

Resolved: DPS Vehicle Inspection Lookup Performance Issue (03/11/2018 @ 1:55 PM Central Time)

Good afternoon, The performance issue with the DPS Vehicle Inspection Lookup was resolved as of 1:55 PM Central Time, this afternoon (03/11/2018).  If you experience any new issues with the DPS Vehicle Inspection Lookup, please contact the Service Desk. If you would like to speak … Continue reading

Posted in Tax Assessor-Collectors | Comments Off on Resolved: DPS Vehicle Inspection Lookup Performance Issue (03/11/2018 @ 1:55 PM Central Time)

Initial Notification: DPS Vehicle Inspection Lookup Performance Issue (03/11/2018 @ 11:20 AM Central Time)

Good morning,    Support Staff have identified an intermittent performance issue with the Department of Public Safety (DPS) Vehicle Inspection Service.  This issue started on Saturday, March 10, 2018 and may cause a limited number of users to experience delays or other issues completing transactions. … Continue reading

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Resolved: RTS Available (03/08/2018 @ 10:10 AM CDT)

Good morning,   The RTS system encountered a performance issue between 9:40 AM and 9:50 AM today (03/08/2018) which caused users to experience issues retrieving information. If you experienced this issue please reboot your work station and try to log in again. If … Continue reading

Posted in Tax Assessor-Collectors | Comments Off on Resolved: RTS Available (03/08/2018 @ 10:10 AM CDT)

Registration Renewals for Antiques

Please review and distribute as appropriate. This notice is to inform you registration renewals for Antique license plates expiring March 31 were mailed later than usual. The printing and mailing delay of the renewal notices was caused by a technical … Continue reading

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Resolved: Cognos reports delayed (03/07/2018 @ 8:48 AM Central Time)

Good morning, All Cognos reports were available for viewing as of 8:15 AM Central Time this morning (03/07/2018).  If you experience new issues with Week to Date Report and Inventory Transaction Report, please contact the Service Desk. The statewide ticket for this issue … Continue reading

Posted in Tax Assessor-Collectors | Comments Off on Resolved: Cognos reports delayed (03/07/2018 @ 8:48 AM Central Time)