Category Archives: Tax Assessor-Collectors

Good afternoon, TxDMV is aware of reported RTS connectivity issues and that some RTS users cannot log in. Support staff are working to resolve the issue.  We will provide an update once the issue is resolved. We apologize for the … Continue reading →

Good morning, RTS Batch processing is complete. All transactions for 11/29/2023 have processed and RTS Batch Reports, Cognos Reports, and Administrative Reports are available. Thank you,  Texas Department of Motor Vehicles IT Services Division     Source: Tax Assessor-Collectors Resolved: RTS … Continue reading →

Good morning, The TxDMV RTS Batch for the night of 11/29/2023 is still processing at this time, includingtransactions and reporting.  For this reason, the Cognos Active Registration Cube, used for access to self-service reporting needs, Cognos and Administrative Reporting will be … Continue reading →

Good evening, The MVINet support phone number issue has been resolved.   The dedicated MVINet support phone number (512) 465-1468 is restoredand operational. We apologize for the inconvenience and any impact on you or your customers. Thank you,  Texas Department of Motor Vehicles … Continue reading →

Good afternoon, The MVINet dedicated support phone number (512-465-1468) is currently unavailable.  Support Staff are aware and are currently troubleshooting the issue. For the moment, please use the following options for MVINet dedicated support: Existing MVINet customers can email VTR-TSB@txdmv.govNew Contact … Continue reading →

Good afternoon, The MVINet dedicated support phone number (512-465-1468) is currently unavailable.  Support Staff are aware and are currently troubleshooting the issue. For the moment, please use the following options for MVINet dedicated support: Existing MVINet customers can email VTR-TSB@txdmv.govNew Contact … Continue reading →

Good evening, The RTS System maintenance was completed as of 10:42 PM, Monday night (11/20/2023).  Thank you, Texas Department of Motor Vehicles IT Services Division       Source: Tax Assessor-Collectors Completed: RTS Scheduled Maintenance (11/20/2023 @ 10:42 PM)

Good afternoon, The Texas Department of Motor Vehicles (TxDMV) will be implementing scheduledmaintenance for the RTS System starting at 10:00 PM, Monday (11/20/2023), lasting up to 11:59 PM Monday night. During the deployment window, you may experience intermittent connectivity when accessing the RTS System.  Note: A notification update … Continue reading →

Good morning, The RTS, MVINet, and Cognos login issues have been resolved. We apologize for the inconvenience and any impact on you or your customers. Thank you, Texas Department of Motor Vehicles IT Department     Source: Tax Assessor-Collectors Resolved: … Continue reading →

Good morning, We have received reports that RTS, MVINet, and Cognos are experiencing login issues. Support staff are currently working to resolve the issues.  We will publish an update when the issues are resolved. We apologize for the inconvenience and any impact … Continue reading →

           Good afternoon, AT&T has resolved the significant service outage affecting areas of North Texas. All affected counties may now access the Registration and Titling System (RTS). Thank you, Texas Department of Motor VehiclesIT Department   … Continue reading →

           Good morning, AT&T is currently experiencing a significant service outage affecting areas of North Texas. As a result, county tax offices in the area are experiencing a disruption in connectivity to the Registration and Titling … Continue reading →

Good afternoon, The Texas Department of Motor Vehicles (TxDMV) will be implementing scheduledmaintenance for the RTS System starting at 5:00 AM, Sunday (11/12/2023), lasting up to 11:00 AM Sunday morning (11/12/2023). During the deployment window, you may experience intermittent connectivity when accessing the RTS System.  Note: A notification … Continue reading →

Good morning, The Registration and Titling System (RTS) scheduled system maintenance was completed as of 8:37 AM this morning, Sunday, October 29, 2023. The RTS system is now available. We apologize for the inconvenience and any impact on you or your customers. … Continue reading →

Good morning, The Registration and Titling System (RTS) scheduled system maintenance has been completed. The RTS system is now available. We apologize for the inconvenience and any impact on you or your customers. Thank you, Texas Department of Motor VehiclesIT Services … Continue reading →

Good morning, The Texas Department of Motor Vehicles (TxDMV) will be implementing scheduledmaintenance for the Registration and Titling System (RTS) starting at 5:00 AM, Sunday (10/29/2023), lasting up to 11:00 AM Sunday morning. During the deployment window, you may experience intermittent connectivity when accessing the RTS System.  Note: … Continue reading →

Good morning, The Texas Department of Motor Vehicles (TxDMV) will be implementing scheduledmaintenance for the Registration and Titling System (RTS) starting at 10:00 PM this evening, Friday (10/27/2023), lasting up to 11:59 PM this evening. During the deployment window, you may experience intermittent connectivity when accessing the RTS System.  Note: … Continue reading →

Good morning, The Texas Department of Motor Vehicles (TxDMV) will be implementing scheduledmaintenance for the RTS System starting at 5:00 AM, Sunday (10/29/2023), lasting up to 11:00 AM Sunday morning. During the deployment window, you may experience intermittent connectivity when accessing the RTS System.  Note: A notification update … Continue reading →

Good morning, The Texas Department of Motor Vehicles (TxDMV) will be implementing scheduledmaintenance for the RTS System starting at 10:00 PM, Friday (10/27/2023), lasting up to 11:59 PM Friday night. During the deployment window, you may experience intermittent connectivity when accessing the RTS System.  Note: A notification update will be … Continue reading →

Good morning, Cognos Reports are now available. We apologize for the inconvenience and any impact on you or your customers.   Thank you, Texas Department of Motor Vehicles IT Services Division     Source: Tax Assessor-Collectors Resolved: Cognos Reports Unavailable … Continue reading →

Good morning, Cognos Reporting is delayed for the following reports: Finance1  Fee Type Funds Report2  Funds Remittance Report3  Week/Month TO Date Fees Report4  Monthly Funds Report5  E-Pay Deposit/Refund Notification Report6  VTR Funds Adjustment Report7  Out of County Sales Tax Report8  … Continue reading →

Good afternoon, The data issues regarding Out-Of-County fees for the Cognos Funds Remittance Report have been resolved. Counties may now re-run their reports. We apologize for the inconvenience and any impact on you or your customers.   Thank you, Texas Department of Motor Vehicles IT … Continue reading →