Cognos ERQ2.2 Deployment Delay 3/14/2016

 

Good afternoon,

On Friday, March 11, 2016, the Texas Department of Motor Vehicles (TxDMV) announced an update to the Cognos Enterprise Reporting tool. Originally scheduled to take place on Sunday, March 13, 2016, the update was designed to allow the Week/Month-to-Date report to display the apprehension amount fee source details.

Due to unforeseen circumstances, the update did not take place on March 13th but will instead take place afterhours today, March 14, 2016.

As a reminder, the information and data available to you in Cognos is based on your business area and the access permissions you have. If the report is not visible and you feel that you should have access, please contact your supervisor or open a Remedy Ticket and select the Cognos category.

We apologize for any inconvenience this delay may have caused.

Best regards,

 

TxDMV Service Desk

Department of Motor Vehicles

IT Services Division

3800 Jackson Ave

Austin, TX 78731

(512) 465-4010

(877) 933-2020

ServiceDesk@TxDMV.gov

 

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