COGNOS logon issue resolved 8/31/2015

Good morning,


The COGNOS system logon issue has been resolved. You may have to close and restart your browser to log into COGNOS.  If you experience login issues with COGNOS again please contact the Service Desk.


The statewide ticket number for this issue is: 48048


If you would like to speak to a Service Desk Representative, please call us at 1-877-933-2020, option 1. The Service Desk is available from 7:00 a.m. to 5:30 p.m. (Central Time), Monday through Friday. You may also send email to:


We apologize for the inconvenience to you and your customers.


Best regards,


TxDMV Service Desk

Department of Motor Vehicles

IT Services Division

3800 Jackson Ave

Austin, TX 78731

(512) 465-4010

(877) 933-2020




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