COGNOS system issue 10/13/2015
An issue has been identified with the COGNOS system. COGNOS reports are currently unavailable. Support staff are working to identify and resolve the issue. ETA for resolution is 8 a.m. this morning. An update will follow at 8 a.m. if the ETA changes.
The statewide ticket for this issue is: 55984
If you would like to speak to a Service Desk Representative, please call us at 1-877-933-2020, option 1. The Service Desk is available from 7:00 a.m. to 5:30 p.m. (Central Time), Monday through Friday. You may also send email to: ServiceDesk@TxDMV.gov
We apologize for the inconvenience and any impact on you or your customers.
TxDMV Service Desk
Department of Motor Vehicles
IT Services Division
3800 Jackson Ave
Austin, TX 78731
(Visited 13 time, 1 visit today)
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