Completed: eTAG Maintenance (12/31/2017 @ 8:05 AM CDT)

Good morning,

The eTAG maintenance was completed as of 8:05 AM CDT this morning, December 31, 2017. If you experience any new issues connecting to TxDMV applications please contact the Service Desk. 

Please remember that after using an Internet Down tag, you must enter the information for that tag into eTAG as soon as the system is accessible. Doing this will ensure you always have the full allocation of unused Internet Down tags available when you need them. Also remember that unused Internet Down tags are valid for one year from the date they are printed.


Note: A reply to all will be sent when the maintenance is complete.  Please contact the Service Desk if you experience system issues after the end of the maintenance.


If you would like to speak to a Service Desk representative, please call us at 512-465-4010 or toll free at 1-877-933-2020. The Service Desk is available from 7:00 AM to 5:30 PM CDT, Monday through Friday. You may also send email to:


We apologize for the inconvenience and any impact on you or your customers.


Best regards,



TxDMV Service Desk

Department of Motor Vehicles

IT Services Division

3800 Jackson Ave

Austin, TX 78731

(512) 465-4010

(877) 933-2020



Source: Dealers and Manufacturers
Completed: eTAG Maintenance (12/31/2017 @ 8:05 AM CDT)

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