The eTags System is operational. Please resume normal dealer operations. We apologize for any inconvenience this service interruption may have caused.
The statewide ticket opened for this problem is: 21596
Please remember that after using an Internet Down tag, you must enter the information for that tag into eTags as soon as the system is accessible. Doing this will ensure you always have the full allocation of unused Internet Down tags available when you need them. Also remember that unused Internet Down tags are valid for one year from the date they are printed.
For technical assistance:
If you would like to speak to a customer service representative, please call us at (512) 465-4010. The eTags customer Service Desk is available from 7:00 a.m. to 5:30 p.m. (Central Time), Monday through Friday. You may also send email to: eTag@dmv.state.tx.us
TxDMV Service Desk
3810 Jackson Ave
Austin, TX 78731