eTags Unavailable

Good afternoon,

The eTags System continues to experience technical issues.    The computer displays a Spinning Icon. 

The Support Staff are currently working to resolve the issue. 

Status updates will follow hourly. 

Dealers should use their preprinted Internet   Down buyer’s tags during the outage.  As you know, every dealer is now   allowed a minimum of 30 Internet Down tags.  If you have less than 30   printed, print your full allocation now so you are prepared when the eTags   system is unavailable.  Please remember that after using an Internet   Down tag, you must enter the information for that tag into eTags as soon as   the system is accessible.  Doing this, will ensure you always have the   full allocation of unused Internet Down tags available when you need them. Also   remember that unused Internet Down tags are valid for one year from the date   they are printed. 

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For technical assistance:

If you would like to speak   to a customer service representative, please call us at (512) 465-4010. The eTags customer Service Desk is available from 7:00 a.m. to 5:30 p.m. (Central   Time), Monday through Friday. You may also send email to: eTag@dmv.state.tx.us  

 

Thank you, 

IT Service Desk

TxDMV

(512) 465-4010

 

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