INITIAL NOTIFICATION: 4/29/2016 8:05 p.m. Unplanned eTAGS / webDEALER system maintenance

 

Good evening,

 

An issue has been identified that requires unplanned system maintenance.  The webDEALER and eTAGS systems will be unavailable starting at 8:20 p.m.  The expected duration is one hour.  A notice will be broadcast after the maintenance is complete.

In the event you continue to experience new system issues after the maintenance is complete please contact the Service Desk.

If you would like to speak to a Service Desk Representative, please call us at 1-877-933-2020, option 1. The Service Desk is available from 7:00 a.m. to 5:30 p.m. (Central Time), Monday through Friday. You may also send email to: ServiceDesk@TxDMV.gov

 

We apologize for the inconvenience and any impact on you or your customers.

 

Best regards,

  

TxDMV Service Desk

Department of Motor Vehicles

IT Services Division

3800 Jackson Ave

Austin, TX 78731

(512) 465-4010

(877) 933-2020

ServiceDesk@TxDMV.gov 

 

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