An issue has been identified with balancing the TPE reports. Support staff are working with Texas.gov to resolve the issue. A notification will be sent out when the issue is resolved. An update will be sent by 4:00 PM today (7/13/2017).
The statewide ticket for this issue is: 129369
If you would like to speak to a Service Desk Representative, please call us at 512-465-4010 or toll free at 1-877-933-2020, option one (1). The Service Desk is available from 7:00 a.m. to 5:30 p.m. (Central Time), Monday through Friday. You may also send email to: ServiceDesk@TxDMV.gov
We apologize for the inconvenience and any impact on you or your customers.
TxDMV Service Desk
Department of Motor Vehicles
IT Services Division
3800 Jackson Ave
Austin, TX 78731
Source: Tax Assessor-Collectors
Initial Notification (7/13/2017 @ 3:00 PM) – TPE Report Discrepancies