Initial Notification (7/19/2017 @ 2:53 PM) – RTS performance issue


Good afternoon,


An RTS performance issue has been reported today (07/19/2017).   Support staff are working to identify and resolve the issue.  An update will sent by 5:00 PM CDT (7/19/2017) or as more information becomes available.

Statewide Ticket #: 130824


If you would like to speak to a Service Desk representative, please call us at 512-465-4010 or toll free at 1-877-933-2020, option one (1). The Service Desk is available from 7:00 AM to 5:30 PM CDT, Monday through Friday. You may also send email to:


We apologize for the inconvenience and any impact on you or your customers.


Best regards,


TxDMV Service Desk

Department of Motor Vehicles

IT Services Division

3800 Jackson Ave

Austin, TX 78731

(512) 465-4010

(877) 933-2020


Source: Tax Assessor-Collectors
Initial Notification (7/19/2017 @ 2:53 PM) – RTS performance issue

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