Initial Notification of upcoming RTS Upgrade Release 8.7 (9/13/2016)

Good afternoon,

 

In a past survey, many counties indicated they would like to receive advance notification of upcoming RTS releases. The Texas Department of Motor Vehicles (TxDMV) would like to make you aware of the upcoming October 2016 Registration and Title System (RTS) Release 8.7. This release is currently scheduled to contain the following content, which includes changes resulting from recent TxDMV Board adopted rules. It is important to note that sometimes unforeseen issues or time restrictions force changes to the exact content that will be deployed. 

 

  • Processing and Handling Fee: A $4.75 Processing and Handling (P&H) fee will replace several existing fees associated with registrations and renewals such as the $1 Automation fee and $1 Mail-in fee. The P&H fee will be assessed only on registrations and renewals that expire on or after January 31, 2017. The renewal notices for these registrations will reflect the P&H fee. Offices could see registration renewals with and without the P&H fee until the end of 2017.
    • The P&H fee also includes compensation for the county and TxDMV. County compensation will not change for 2016 registration expirations renewed on time or late with an invalid reason (the month of expiration does not change). County compensation will change for 2017 registration expirations and 2016 registration expirations renewed late with a valid reason (12 months of registration is charged at the time of renewal) in 2017. RTS and/or Cognos reports will provide the totals for the amount collected, the compensation to be retained from the P&H fee, and remittance amounts.  
  • Elimination of “Needs” Plate Replacement Program: The mandatory replacement of license plates at seven years will be eliminated. Registration renewal notices for January 2017 and later registration expirations will no longer reflect the message “NEW PLATES REQUIRED.” RTS will no longer prompt for new plates during registration renewals regardless of the expiration date as of the effective date of Release 8.7.  
  • Centralized Fulfillment of Online Renewals: Centralized fulfillment will begin in November 2016 for online registration renewals expiring January 2017 and later. Renewals processed through centralized fulfillment will be printed and mailed by TxDMV’s vendor after a two business day payment processing hold. This hold period allows time for deposit of the payment in the county’s bank account. Counties with a scofflaw system outside of RTS may decline the renewals with a scofflaw notation during the hold period. Attached is a flow chart illustrating the centralized fulfillment process. There is no change for online registration renewals expiring December 2016 and earlier. These renewals will continue to be fulfilled by the county. There also is no change to distribution of registration funds as these will continue to be deposited to the county’s bank account from WorldPay. County fulfilled and centrally processed renewals will be reflected on RTS and online payment processing engine (TPE) reports.
    • Customers who have renewed their registration online will be able to track the progress of their renewal to see when it was printed and when their renewal stickers have been mailed. 

 

More information on this release and a training schedule will be provided prior to the effective release date.

 

If you would like to speak to a Service Desk representative, please call us at 512-465-4010 or toll free at 1-877-933-2020, option one (1). The Service Desk is available from 7:00 AM to 5:30 PM CDT, Monday through Friday. You may also send email to: ServiceDesk@TxDMV.gov

 

Best regards,

 

TxDMV Service Desk

Department of Motor Vehicles

IT Services Division

3800 Jackson Ave

Austin, TX 78731

(512) 465-4010

(877) 933-2020

ServiceDesk@TxDMV.gov  

 

 

 

 

 

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