Initial Notification: RTS unavailable (10/31/2017 @ 8:58 AM CST)

Good morning,


An issue has been reported with the RTS system that prevents users from logging on.  Support staff are working to identify and resolve the issue.  An update will sent by 11:00 AM (10/31/2017) or as more information becomes available.


The statewide ticket for this issue is: 151101


If you would like to speak to a Service Desk Representative, please call us at 512-465-4010 or toll free at 1-877-933-2020. The Service Desk is available from 7:00 a.m. to 5:30 p.m. (Central Time), Monday through Friday. You may also send email to:


We apologize for the inconvenience and any impact on you or your customers.


Best regards,


TxDMV Service Desk

Department of Motor Vehicles

IT Services Division

3800 Jackson Ave

Austin, TX 78731

(512) 465-4010

(877) 933-2020



Source: Tax Assessor-Collectors
Initial Notification: RTS unavailable (10/31/2017 @ 8:58 AM CST)

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