Initial Notification: RTS Unplanned Maintenance (9/21/2017 6:30 PM)

Good afternoon,


On September 21, 2017, the Texas Department of Motor Vehicles (TxDMV) will be performing RTS system maintenance. The duration of the maintenance is scheduled for up to 1.5 hours, beginning Thursday (09/21/2017) at 6:30 PM CDT and lasting until 8:00 PM CDT. RTS will be unavailable during the maintenance window.


Note: A reply to all will be sent when the maintenance is complete.  Please contact the Service Desk if you experience system issues after the end of the maintenance.


If you would like to speak to a Service Desk representative, please call us at 512-465-4010 or toll free at 1-877-933-2020. The Service Desk is available from 7:00 AM to 5:30 PM CDT, Monday through Friday. You may also send email to:


We apologize for the inconvenience and any impact on you or your customers.


Best regards,


TxDMV Service Desk

Department of Motor Vehicles

IT Services Division

3800 Jackson Ave

Austin, TX 78731

(512) 465-4010

(877) 933-2020

Source: Tax Assessor-Collectors
Initial Notification: RTS Unplanned Maintenance (9/21/2017 6:30 PM)

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