A delay with nightly batch processing has caused the Week to Date, County Road and Bridge Fee (CRBF), and Inventory Transaction reports to be delayed. The expected availability of these three Cognos reports is no later than noon today (3/2/2017). All other Cognos reports are available at this time. A notification will be sent once the Week to Date, CRBF, and Inventory Transaction reports are available.
The statewide ticket for this issue is: 109286
If you would like to speak to a Service Desk Representative, please call us at 512-465-4010 or toll free at 1-877-933-2020, option one (1). The Service Desk is available from 7:00 a.m. to 5:30 p.m. (Central Time), Monday through Friday. You may also send email to: ServiceDesk@TxDMV.gov
We apologize for the inconvenience and any impact on you or your customers.
TxDMV Service Desk
Department of Motor Vehicles
IT Services Division
3800 Jackson Ave
Austin, TX 78731
Source: Tax Assessor-Collectors
INITIAL NOTIFICATION: Three Cognos reports delayed (3/2/2017 @ 7:45 AM CDT)