All Texas Department of Motor Vehicles call centers are currently unavailable. Support staff are working with telecommunication vendors to identify and resolve the issue. An update will be sent by 10 a.m. (09/18/2017) or as more information becomes available. The IT Service Desk is available by email at ServiceDesk@TxDMV.gov.
We apologize for the inconvenience and any impact on you or your customers.
TxDMV Service Desk
Department of Motor Vehicles
IT Services Division
3800 Jackson Ave
Austin, TX 78731
Source: Dealers and Manufacturers
Initial Notification: TxDMV call centers unavailable (09/18/2017 @ 8:55 AM CDT)