IRP data updates did not complete due to the delay in RTS data updates from over night processing. IRP reports for 3/2/2016 will not be accurate. Support staff have identified the fix and are working to implement the resolution. A follow up notification will be sent to confirm when IRP data updates are complete and you are clear to run your IRP reports.
The statewide ticket for this issue is: 72306
If you would like to speak to a Service Desk Representative, please call us at 512-465-4010 or toll free at 1-877-933-2020, option one (1). The Service Desk is available from 7:00 a.m. to 5:30 p.m. (Central Time), Monday through Friday. You may also send email to: ServiceDesk@TxDMV.gov
We apologize for the inconvenience and any impact on you or your customers.
TxDMV Service Desk
Department of Motor Vehicles
IT Services Division
3800 Jackson Ave
Austin, TX 78731