AAMVA did not send TxDMV the daily NMVTIS data file last night. NMVTIS reports will be blank for Monday, August 15, 2016. Support staff are working with AAMVA to resolve the issue. An update will be sent by noon today (8/17/2016) or as soon as additional information becomes available.
The statewide ticket for this issue is: 89071
If you would like to speak to a Service Desk Representative, please call us at 512-465-4010 or toll free at 1-877-933-2020, option one (1). The Service Desk is available from 7:00 a.m. to 5:30 p.m. (Central Time), Monday through Friday. You may also send email to: ServiceDesk@TxDMV.gov
We apologize for the inconvenience and any impact on you or your customers.
TxDMV Service Desk
Department of Motor Vehicles
IT Services Division
3800 Jackson Ave
Austin, TX 78731