The NMVTIS data file received from AAMVA for Monday, August 15, 2016, failed to process. Your county was one of 65 counties that did not receive the August 15, 2016, data on last week’s NMVTIS Inquiry Report. As a result, there are a small number of additional records from last Monday (8/15/2016) on yesterday’s (8/24/2016) NMVTIS Inquiry Reports. Please note that the trans ID with AM date 42595 is for all Monday, August 15, 2016, transactions.
All titles processed Monday, August 15, 2016, have been through the NMVTIS VIN verification process and have been approved to be released/printed.
If you experience new issues with the NMVTIS Inquiry Report, please contact the Service Desk.
The statewide ticket for this issue is: 89486
If you would like to speak to a Service Desk Representative, please call us at 512-465-4010 or toll free at 1-877-933-2020, option one (1). The Service Desk is available from 7:00 a.m. to 5:30 p.m. (Central Time), Monday through Friday. You may also send email to: ServiceDesk@TxDMV.gov
We apologize for the inconvenience and any impact on you or your customers.
TxDMV Service Desk
Department of Motor Vehicles
IT Services Division
3800 Jackson Ave
Austin, TX 78731