Refactored RTS: new version this weekend 9/25/2015

More Good News!

In addition to updating Refactored RTS workstations today with a solution to improve print speed, the TxDMV will deploy an update to the new system to address many of the priority issues reported by county users this weekend. The attached document lists the issues that will be resolved with this deployment.

An IVTRS batch job solution is planned for early October. More information on how this can be used to reduce the time to process IVTRS will be shared soon.

Thank you for your feedback. It is because of your input that the TxDMV is able to make continued enhancements to the system to improve the overall user experience.

If you experience any problems or notice that the listed issues were not resolved, please contact the Service Desk.

If you would like to speak to a Service Desk representative, please call us at 1-877-933-2020, option 1. The Service Desk is available from 7:00 a.m. to 5:30 p.m. (Central Time), Monday through Friday. You may also send email to: ServiceDesk@TxDMV.gov

Best regards,

 

TxDMV Service Desk

Department of Motor Vehicles

IT Services Division

3800 Jackson Ave

Austin, TX 78731

(512) 465-4010

(877) 933-2020

ServiceDesk@TxDMV.gov

 

 

 

 

 

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