RESOLVED: COGNOS reports slow 3/22/2016

 

Good morning,

 

The issue with the COGNOS system has been resolved and the system has been confirmed operational as of 9:35 AM.  If you experience new issues with COGNOS please contact the service desk.

 

The statewide ticket for this issue is: 74186

  

If you would like to speak to a Service Desk Representative, please call us at 512-465-4010 or toll free at 1-877-933-2020, option one (1). The Service Desk is available from 7:00 a.m. to 5:30 p.m. (Central Time), Monday through Friday. You may also send email to: ServiceDesk@TxDMV.gov

 

We apologize for the inconvenience and any impact on you or your customers.

 

Best regards,

 

TxDMV Service Desk

Department of Motor Vehicles

IT Services Division

3800 Jackson Ave

Austin, TX 78731

(512) 465-4010

(877) 933-2020

ServiceDesk@TxDMV.gov

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