RESOLVED: eTAG system available (7/18/2016 @ 10:00 AM)


Good morning,


An issue was reported with the eTAG system that prevented a limited number of users from logging into the eTAG system. Support staff identified and resolved the issue as of 10:00 AM this morning (7/18/16).  If you experience a new issue on the eTAG system please contact the Service Desk.


The statewide ticket for this issue is: 85949


If you would like to speak to a Service Desk Representative, please call us at 512-465-4010 or toll free at 1-877-933-2020, option one (1). The Service Desk is available from 7:00 a.m. to 5:30 p.m. (Central Time), Monday through Friday. You may also send email to:


We apologize for the inconvenience and any impact on you or your customers.


Best regards,


TxDMV Service Desk

Department of Motor Vehicles

IT Services Division

3800 Jackson Ave

Austin, TX 78731

(512) 465-4010

(877) 933-2020

(Visited 4 time, 1 visit today)
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