RESOLVED: IRP data updates complete 3/25/2016

 

Good morning,

 

IRP data updates are complete. IRP transmittal reports were downloaded yesterday afternoon.  Cognos reports containing IRP data for 3/23/2016 are available now and will contain correct data.  If you experience new issues with IRP reports please contact the Service Desk.

 

The statewide ticket number for this issue is: 74337

 

If you would like to speak to a Service Desk Representative, please call us at 512-465-4010 or toll free at 1-877-933-2020, option one (1). The Service Desk is available from 7:00 a.m. to 5:30 p.m. (Central Time), Monday through Friday. You may also send email to: ServiceDesk@TxDMV.gov

 

We apologize for the inconvenience and any impact on you or your customers.

 

Best regards,

 

TxDMV Service Desk

Department of Motor Vehicles

IT Services Division

3800 Jackson Ave

Austin, TX 78731

(512) 465-4010

(877) 933-2020

ServiceDesk@TxDMV.gov

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