The issue where the IVTRS centralized approval process caused internet transaction fees collected to not show on County Wide reports for some counties has been resolved. If you have questions, need additional information or assistance please contact the Service Desk.
If you would like to speak to a Service Desk Representative, please call us at 512-465-4010 or toll free at 1-877-933-2020. The Service Desk is available from 7:00 a.m. to 5:30 p.m. (Central Time), Monday through Friday. You may also send email to: ServiceDesk@TxDMV.gov
We apologize for the inconvenience and any impact on you or your customers.
TxDMV Service Desk
Department of Motor Vehicles
IT Services Division
3800 Jackson Ave
Austin, TX 78731
Source: Tax Assessor-Collectors
RESOLVED: IVTRS Report Issue (9/12/2017 @ 8:20 AM CDT)