Resolved: NMVTIS data delayed 9/16/2015

Good afternoon,

 

The NMVTIS data file has been received from AAMVA and will be processed tonight.  The NMVTIS reports will show both days on the report tomorrow. If your NMVTIS report does not contain records from both days and you believe that to be in error please contact the server desk. 

 

The statewide ticket for this issue is: 54236

  

If you would like to speak to a Service Desk Representative, please call us at 1-877-933-2020, option 1. The Service Desk is available from 7:00 a.m. to 5:30 p.m. (Central Time), Monday through Friday. You may also send email to: ServiceDesk@TxDMV.gov

 

We apologize for the inconvenience and any impact on you or your customers.

 

Best regards,

 

TxDMV Service Desk

Department of Motor Vehicles

IT Services Division

3800 Jackson Ave

Austin, TX 78731

(512) 465-4010

(877) 933-2020

ServiceDesk@TxDMV.gov

 

 

 

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