RESOLVED: RTS available now 11/24/2015

Good Morning,

 

The RTS system is fully operational and immediately available at this time.  The Point of Sale system is ready to be logged into.  COGNOS is not yet available.  A separate message will be sent to confirm COGNOS is available.  If you experience issues please contact the Service Desk.

 

If you would like to speak to a Service Desk Representative, please call us at 512-465-4010 or toll free at 1-877-933-2020, option one (1). The Service Desk is available from 7:00 a.m. to 5:30 p.m. (Central Time), Monday through Friday. You may also send email to: ServiceDesk@TxDMV.gov

 

We apologize for the inconvenience and any impact on you or your customers.

 

Best regards,

 

TxDMV Service Desk

Department of Motor Vehicles

IT Services Division

3800 Jackson Ave

Austin, TX 78731

(512) 465-4010

(877) 933-2020

ServiceDesk@TxDMV.gov

 

 

 

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