Resolved: RTS performance issue (01/03/2019 @ 11:32 AM Central Time)

Good morning,

 

The RTS system encountered a performance issue between 10:52 AM Central Time and lasted until 11:15 AM Central Time today (01/03/2019) which caused a limited number of users to experience a communication error message. If you experienced this issue, please reboot your work station. If the communication error issue persists, please contact a customer service representative.

 

If you would like to speak to a customer service representative, please call us at 512-465-3351. Customer service is available from 8:00 AM to 5:00 PM CDT, Monday through Friday. 

 

We apologize for the inconvenience and any impact on you or your customers.

 

Thank you, 

 

Department of Motor Vehicles

4000 Jackson Ave

Austin, TX 78731

512-465-3351

 

 

Source: Tax Assessor-Collectors
Resolved: RTS performance issue (01/03/2019 @ 11:32 AM Central Time)

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