Resolved: RTS Refactored title processing fix deployed 9/28/2015
Support staff completed the deployment of the title processing fix last night. This fix resolved the issue in the Refactored RTS system that affected the processing of a limited number of title transactions. The system is immediately available for normal operations.
The statewide ticket for this issue is: 53077
If you would like to speak to a Service Desk Representative, please call us at 1-877-933-2020, option 1. The Service Desk is available from 7:00 a.m. to 5:30 p.m. (Central Time), Monday through Friday. You may also send email to: ServiceDesk@TxDMV.gov
We apologize for the inconvenience and any impact on you or your customers.
TxDMV Service Desk
Department of Motor Vehicles
IT Services Division
3800 Jackson Ave
Austin, TX 78731
(Visited 3 time, 1 visit today)
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