RESOLVED: RTS system issue 10/30/2015
The RTS system is fully operational and immediately available at this time.
Important: Please be aware transactions that completed without a receipt will need to be voided. Please follow the steps below for those transactions.
If you continue to experience issues printing receipts for new transactions please contact the Service Desk.
The statewide ticket for this issue is: 58530
If you would like to speak to a Service Desk Representative, please call us at 512-465-4010 or toll free at 1-877-933-2020, option one (1). The Service Desk is available from 7:00 a.m. to 5:30 p.m. (Central Time), Monday through Friday. You may also send email to: ServiceDesk@TxDMV.gov
We apologize for the inconvenience and any impact on you or your customers.
TxDMV Service Desk
Department of Motor Vehicles
IT Services Division
3800 Jackson Ave
Austin, TX 78731
(Visited 21 time, 1 visit today)
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