The webDEALER system was briefly unavailable between 9:41 – 10:00 AM CDT this morning (01/10/2017). Support staff immediately resolved the issue and the system is currently available. Please resume normal business operations. If you experience new issues with webDEALER please contact the service desk.
The statewide ticket for this issue is: 103466
If you would like to speak to a Service Desk representative, please call us at 512-465-4010 or toll free at 1-877-933-2020, option one (1). The Service Desk is available from 7:00 AM to 5:30 PM CDT, Monday through Friday. You may also send email to: ServiceDesk@TxDMV.gov
We apologize for the inconvenience and any impact on you or your customers.
TxDMV Service Desk
Department of Motor Vehicles
IT Services Division
3800 Jackson Ave
Austin, TX 78731
Source: Tax Assessor-Collectors
RESOLVED: webDEALER outage 9:41 – 10:00 AM CDT (01/10/2017)