RESOLVED: webDEALER outage 9:41 – 10:00 AM CDT (01/10/2017)


Good morning,


The webDEALER system was briefly unavailable between 9:41 – 10:00 AM CDT this morning (01/10/2017). Support staff immediately resolved the issue and the system is currently available. Please resume normal business operations. If you experience new issues with webDEALER please contact the service desk.


The statewide ticket for this issue is: 103466


If you would like to speak to a Service Desk representative, please call us at 512-465-4010 or toll free at 1-877-933-2020, option one (1). The Service Desk is available from 7:00 AM to 5:30 PM CDT, Monday through Friday. You may also send email to:


We apologize for the inconvenience and any impact on you or your customers.


Best regards,


TxDMV Service Desk

Department of Motor Vehicles

IT Services Division

3800 Jackson Ave

Austin, TX 78731

(512) 465-4010

(877) 933-2020



Source: Tax Assessor-Collectors
RESOLVED: webDEALER outage 9:41 – 10:00 AM CDT (01/10/2017)

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