RTS – New Password Rules – February 28

Dear Registration and Title System (RTS) user:

TxDMV will be implementing new RTS password requirements in order to make the system more secure.  The new rules go into effect on February 28, 2015.  Please follow the rules below the next time you change your password:

Password Rules

Must be at least eight (8) characters long

  • Must have at least one UPPER CASE letter:              examples: ABCDE
  • Must have at least one LOWER CASE letter:             examples: abcde
  • Must have at least one NUMBER:                            examples:12345
  • Must have at least one SPECIAL CHARACTER:          examples: !@#$%^&*():;<>?[]{}

If you develop questions please call TxDMV Service Desk at 1-877-933-2020 from 7:00 a.m. to 5:30 p.m. (Central Time), Monday through Friday.  If you cannot connect with the RTS Service Desk by phone, please send an email to: ServiceDesk@TxDMV.gov


Best regards,

TxDMV Service Desk
3810 Jackson Ave
Austin, TX 78731
(512) 465-4010
(877) 933-2020





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