An RTS performance issue was observed between 10:03 – 10:18 AM CDT this morning (01/09/2017) that impacted a limited number of workstations in a limited number of counties. If you are still experiencing issues connecting to RTS, please reboot your workstation. If the issue persists, please contact the Service Desk.
Statewide Ticket #: 103283
If you would like to speak to a Service Desk representative, please call us at 512-465-4010 or toll free at 1-877-933-2020, option one (1). The Service Desk is available from 7:00 AM to 5:30 PM CDT, Monday through Friday. You may also send email to: ServiceDesk@TxDMV.gov
We apologize for the inconvenience and any impact on you or your customers.
TxDMV Service Desk
Department of Motor Vehicles
IT Services Division
3800 Jackson Ave
Austin, TX 78731
Source: Tax Assessor-Collectors
RTS performance issue reported in some counties (01/09/2017)