RTS POS report issue 3/10/2016
An issue was identified that prevented overnight POS reports from running. These include the Batch Inventory Action, Title Package and Countywide reports. These reports were generated for all counties at 7:55 a.m. this morning. If you ran your countywide and/or substation summary report before 7:55 a.m. the statewide process will generate a new report that will be blank. You may continue to use the online versions you manually generated earlier this morning and ignore the new blank report.
The statewide ticket for this issue is: 73041
If you would like to speak to a Service Desk Representative, please call us at 512-465-4010 or toll free at 1-877-933-2020, option one (1). The Service Desk is available from 7:00 a.m. to 5:30 p.m. (Central Time), Monday through Friday. You may also send email to: ServiceDesk@TxDMV.gov
We apologize for the inconvenience and any impact on you or your customers.
TxDMV Service Desk
Department of Motor Vehicles
IT Services Division
3800 Jackson Ave
Austin, TX 78731
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