RTS POS report issue 3/10/2016

 

Good morning,

 

An issue was identified that prevented overnight POS reports from running. These include the Batch Inventory Action, Title Package and Countywide reports. These reports were generated for all counties at 7:55 a.m. this morning.  If you ran your countywide and/or substation summary report before 7:55 a.m. the statewide process will generate a new report that will be blank.  You may continue to use the online versions you manually generated earlier this morning and ignore the new blank report.

 

The statewide ticket for this issue is: 73041

 

If you would like to speak to a Service Desk Representative, please call us at 512-465-4010 or toll free at 1-877-933-2020, option one (1). The Service Desk is available from 7:00 a.m. to 5:30 p.m. (Central Time), Monday through Friday. You may also send email to: ServiceDesk@TxDMV.gov

 

We apologize for the inconvenience and any impact on you or your customers.

 

Best regards,

  

TxDMV Service Desk

Department of Motor Vehicles

IT Services Division

3800 Jackson Ave

Austin, TX 78731

(512) 465-4010

(877) 933-2020

ServiceDesk@TxDMV.gov

 

 

 

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