RTS server restart 7:50 a.m. 1/27/2016


Good afternoon,


An issue has been identified with the RTS system.  Servers will be restarted at 7:50 a.m. this morning to resolve the issue.  Please remain logged out of the system until the restart is complete.  The ETA for the system to be available is 8 a.m. this morning.  A notification will be sent out to confirm the system is available.


If you would like to speak to a Service Desk Representative, please call us at 512-465-4010 or toll free at 1-877-933-2020, option one (1). The Service Desk is available from 7:00 a.m. to 5:30 p.m. (Central Time), Monday through Friday. You may also send email to: ServiceDesk@TxDMV.gov


We apologize for the inconvenience and any impact on you or your customers.


Best regards,


TxDMV Service Desk

Department of Motor Vehicles

IT Services Division

3800 Jackson Ave

Austin, TX 78731

(512) 465-4010

(877) 933-2020





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