RTS system issue 10/30/2015
An issue has been identified with the RTS system which prevents receipts from being printing or reprinted. Support staff are working to identify and resolve the issue. No ETA is available at this time. An update will follow at 10 a.m. or as soon as more information is available.
The statewide ticket for this issue is: 58530
If you would like to speak to a Service Desk Representative, please call us at 512-465-4010 or toll free at 1-877-933-2020, option one (1). The Service Desk is available from 7:00 a.m. to 5:30 p.m. (Central Time), Monday through Friday. You may also send email to: ServiceDesk@TxDMV.gov
We apologize for the inconvenience and any impact on you or your customers.
TxDMV Service Desk
Department of Motor Vehicles
IT Services Division
3800 Jackson Ave
Austin, TX 78731
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